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Credit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED

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@xiaoV@
post May 13 2016, 02:41 PM

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From: Selangor


Anyone can help me?
I just got my credit card (Principal & Supplementary) on last month,
But now having problem on paying the cards...
If Principal card spend RM100, Supplementary card spend RM100,
then I should pay both card account separately or just pay the total RM200 at Principal account?

P/S: I always do payment tru online so going to pay the cards tru M2U online, hope anyone here can guide me on payment notworthy.gif

This post has been edited by @xiaoV@: May 13 2016, 02:44 PM
@xiaoV@
post May 13 2016, 03:19 PM

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From: Selangor


QUOTE(laymank @ May 13 2016, 03:11 PM)
Each account needs to be paid separately.

How to pay your own MBB card bills in M2U:

- click on your card details
- you should see Pay Now next to the statement balance, click that
- select your saving/current account to pay
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U mean Principal card should use Principal's M2u account to pay the card then Supplementary card should log in Supplementary's M2u account to pay own card?
Principal's M2u can't help to pay Supplementary card? Supplementary's M2u can't help to pay Principal card?
@xiaoV@
post May 13 2016, 03:48 PM

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QUOTE(maskedchan @ May 13 2016, 03:25 PM)
u need to check are the principal and supplementary combine statement..
if combine statement, just paying to principal will do.
call CS to clarify this if you not sure is combine statement or sperate statement
you cannot pay supplementary card if it is combine statement..
only pay to principal will do
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Actually i had use Supplementary's M2u to online pay the Supplementary card but failed on last few days then i call CC hotline few times but nobody answer call, then just now i had called to CS ask but the officer not understand what i ask then he hang up my line (so bad service) so I don't know how to solve it then try ask here to get some guiding..
@xiaoV@
post May 13 2016, 04:49 PM

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QUOTE(laymank @ May 13 2016, 04:03 PM)
You can use Principal's account to pay for both.

For my case, my supp uses their own m2u to pay for their bills.
No problem at all.

Most importantly is, what is the error you encountered?
Insufficient funds? Pay more than statement balance?
Please bear in mind that the saving account has a threshold of minimum amount to be there, depending on which type of account, ranging from RM1 to RM250.
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Oh, my principal's M2U account not enough fund.. so I use Supplementary's M2U account to pay the Supplementary card but it failed at error code no. 0076 stated "Account Not Authorised", my Supplementary's M2U account got enough & extra fund to pay, but i realised that the Supplementary's M2U account never show out the outstanding amount for the card, at Principal's M2U account got show the total outstanding amount.
@xiaoV@
post May 13 2016, 09:17 PM

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QUOTE(red_scorpion @ May 13 2016, 05:05 PM)
did you received your statement? I doubt you haven't receive the statement yet, hence just wait for the statement.
once received the statement, if it is combined, you will saw your supplementary card transaction amount will be combine to your main account. After that, just login to m2u to pay the main account's cc - statement amount before due date(statement date+20days).
the final statement amount which you saw in m2u on your main credit card account is the 1 combine both (main +sup) transactions.
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Yup, not yet receive, but i applied that time tick no need statement i think sweat.gif

QUOTE(maskedchan @ May 13 2016, 05:15 PM)
then you can just pay to principal account..
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Confirm pay to principal card number then will minus the supplementary outstanding amount?
Just worry after pay total outstanding to principal then no deduct the actual supp card spent.

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