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Credit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED
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Human Nature
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 Aug 5 2016, 09:38 PM
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QUOTE(Yamy @ Aug 5 2016, 09:37 PM) Just checked CS, the promotion still on for M2C Amex Weekend 5% cashback until end of 2016. However this call took me 10 mins ++ for the CS to pick up. FYI, CS informed paying TNB during weekend via Maybank2U with M2C AMEX is entitled for this 5% cashback promotion.  In that case, you should refer to it as the promotion and not the 5% cashback  This post has been edited by Human Nature: Aug 5 2016, 09:40 PM |
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Human Nature
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Aug 9 2016, 04:42 PM
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QUOTE(eligible @ Aug 9 2016, 04:38 PM) May I know what's happening? Log in via m2u app and found that my credit card (visa & amex) both need reactivation. Is that necessary to activate? What happen if I didn't do so? Yes! Exactly! That's why I'm here! It started this few months the tel service noone pick up and wasted like RM2 to RM5 per call end up still no one pick up. How and where can I complain to BNM? replacement card. activate after you received the new ones, not now. |
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Human Nature
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Aug 9 2016, 05:11 PM
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Emailing to BNM will only work if everyone start doing to. Else, they would not treat it seriously.
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Human Nature
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Aug 9 2016, 05:16 PM
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QUOTE(fruitie @ Aug 9 2016, 05:13 PM) Well, at least BNM will require them to reply us within a stipulated time frame and they will need to copy BNM in replies. I think that's good enough for now.  Yes, it is still a reactive based action. When more and more people complaining, they will want to avoid getting the same email from BNM everytime and actually do something to their delivery system. This post has been edited by Human Nature: Aug 9 2016, 05:17 PM |
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Human Nature
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Aug 9 2016, 05:25 PM
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QUOTE(chiahau @ Aug 9 2016, 05:20 PM) Err, Maybank's official FB page? Yeah, BNM is number 1 in my email list now  Tonnes of complaints about non compliance. Getting my money back with each successful case thou so I can't complaint. I am not sure if you notice or not. Lately, they just solve the case and that's it...no apology from MBB side for their mistake. Mine is for non-compliance of CB too for a clear cut situation. Imagine how much CB they can save when some customers do not realize and/or did not do anything. |
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Human Nature
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Aug 11 2016, 05:44 PM
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QUOTE(alvinfks78 @ Aug 11 2016, 05:29 PM) Any of you failed telephone verification before? what happen if you do? I have failed one or two questions before, esp those that ask about purchase details etc which I cannot remember. I just tell the CS to ask me different questions. |
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Human Nature
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Aug 15 2016, 10:52 PM
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QUOTE(silverwave @ Aug 15 2016, 10:05 PM) Hi, could you explain more on this? Mine is the 2 card, platinum Amex and Visa. If govt 0 point, means nothing and for the others with 1x point, will be 5x if i use the Amex card? I'm confused actually since my last month bill was easy, just times 5. This is my second month with MBB card and it shows 4x (in the picture below). from page 1 FAQ 18. The Maybankard 2 AMEX earns you 1x TP for every RM charged to your card by default. The rest of the TP is recorded as 4x bonus TP (written as MAYBANKARD 2 AMEX 4X BONUS in your statement), making it a total of 5x TP for all charges made to your MBB2 AMEX |
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Human Nature
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Aug 15 2016, 11:49 PM
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QUOTE(silverwave @ Aug 15 2016, 10:57 PM) Got it, thanks. Is the any list of the govt agencies that we will earn 0 points? can't help you there. no experience. |
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Human Nature
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Oct 1 2016, 12:11 PM
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QUOTE(iam117 @ Oct 1 2016, 11:52 AM) thanks for your suggestion.. the conversion is 400TP = RM1 also? but i am from Penang..  Any other suggestions for Treat Points redeem? i think the worst is to redeem products right? usually it is not worth it.. parkson is our best bet, since baskin robbins terminals are always down at my place |
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Human Nature
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Oct 3 2016, 11:54 AM
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QUOTE(aezad87 @ Oct 3 2016, 11:42 AM) newb here.. i got lil confused and want to ask about treat points since not always use CC for dining.. Most CC usage on Petrols, steamyx, astro, and celcom.. i got new MB2cards.. between Amex and visa, which will give more TP? thanks in advanced.. in general amex, read up 3 post above yours for some info This post has been edited by Human Nature: Oct 3 2016, 11:54 AM |
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Human Nature
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Oct 5 2016, 07:20 PM
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Human Nature
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Oct 8 2016, 09:54 PM
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QUOTE(starry @ Oct 8 2016, 09:11 PM) Hi, has anyone ever encountered any problems using Maybank 2 Amex Card abroad? I used it to purchase an item from a merchant whose payment gateway was in London and the transaction was declined. did you inform the bank beforehand that you will be using it overseas? |
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Human Nature
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Oct 8 2016, 11:08 PM
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QUOTE(starry @ Oct 8 2016, 10:59 PM) That's good to know. Maybe that was my first overseas transaction using that card and it was for a substantial amount. I'll call their cs again before I travel abroad in future. Yes, that could be it..1st transaction overseas, big amount |
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