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Credit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED

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hyzam1212
post Mar 26 2016, 07:51 PM

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QUOTE(PPZ @ Mar 26 2016, 08:49 AM)
Hey guys, I think someone used my AMEX card for transaction. Sigh

Called CS and told them this case and they asked me to fill the dispute form and sent to their dispute team.

The illegal usage quite a lot and in USD someone. Anyone kena before? And how is the result ah? Just scare that I still need to pay them if I didn't use it. Sigh.
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Me kena twice b4 for amex...overseas transactions..these kind of frauds are normally in usd

Just fill d dispute form...n wat i do if u r confirmed innocent pls dont pay in advance...both r successful for my case
PPZ
post Mar 26 2016, 08:24 PM

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QUOTE(fruitie @ Mar 26 2016, 07:47 PM)
Usually happen for online transactions, don't buy from those shabby sites.
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Now this thing happened, will they check and prove that I didn't use the transaction?
fruitie
post Mar 26 2016, 08:25 PM

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QUOTE(PPZ @ Mar 26 2016, 08:24 PM)
Now this thing happened, will they check and prove that I didn't use the transaction?
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That's where you will need to fill in the dispute form. Should be quite OK one.
Remember to ask them to block your card and issue a new card.
beyond86
post Mar 26 2016, 08:29 PM

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My cc application ticked deliver to my mailing address.
but received a sms that my cc at PosLaju there.

They never come to my house or leave any note, direct inform me collect from there.

Already called to CS informed that rearrange to my mailing address.

Even my friend for renewal card also like that, received same sms and need collect from PPL.

Adui, what happened to MBB vs PPL?



PPZ
post Mar 26 2016, 08:33 PM

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QUOTE(fruitie @ Mar 26 2016, 08:25 PM)
That's where you will need to fill in the dispute form. Should be quite OK one.
Remember to ask them to block your card and issue a new card.
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Yes, they told me that they have blocked my card and reissue a new one for me. Hopefully it is OK la. Why AMEX have this kind of stuff one? How come ah?
victorywp
post Mar 26 2016, 08:35 PM

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QUOTE(PPZ @ Mar 26 2016, 08:24 PM)
Now this thing happened, will they check and prove that I didn't use the transaction?
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how much is the fraud transaction involved?
PPZ
post Mar 26 2016, 09:04 PM

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QUOTE(victorywp @ Mar 26 2016, 08:35 PM)
how much is the fraud transaction involved?
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Around 700 USD. Sigh. I don't understand why they didn't call me.
sms2u
post Mar 26 2016, 09:09 PM

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QUOTE(PPZ @ Mar 26 2016, 09:04 PM)
Around 700 USD. Sigh. I don't understand why they didn't call me.
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Did u receive sms when u swipe your amex card? Did u request to make any change on sms alert for amount swipe or give the corretc phone no?
It should sent an sms to your registered phone no.
PPZ
post Mar 26 2016, 09:47 PM

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QUOTE(sms2u @ Mar 26 2016, 09:09 PM)
Did u receive sms when u swipe your amex card? Did u request to make any change on sms alert for amount swipe or give the corretc phone no?
It should sent an sms to your registered phone no.
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Yes. They have sent an SMS to me saying that I have used the amount but the thing is that they never send TAC code to me for transactions. Talking about security.
sms2u
post Mar 26 2016, 09:53 PM

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QUOTE(PPZ @ Mar 26 2016, 09:47 PM)
Yes. They have sent an SMS to me saying that I have used the amount but the thing is that they never send TAC code to me for transactions. Talking about security.
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No all card transaction required a TAC. some countries still not adopt the TAC.

Same like Malaysia plan to adopt pin enabled credit card in 2017.
PPZ
post Mar 26 2016, 10:05 PM

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QUOTE(sms2u @ Mar 26 2016, 09:53 PM)
No all card transaction required a TAC. some countries still not adopt the TAC.

Same like Malaysia plan to adopt pin enabled credit card in 2017.
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Then it is too prone for this fraud then. I wonder why always AMEX? Why ah
kerelbort
post Mar 27 2016, 08:27 AM

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QUOTE(PPZ @ Mar 26 2016, 09:47 PM)
Yes. They have sent an SMS to me saying that I have used the amount but the thing is that they never send TAC code to me for transactions. Talking about security.
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if you don't mind. have you ever purchase anything over the net using this card?
and where the last place you used your card to do transaction before this happen?

for other's references. and not sure if this is applicable to this thread or not? maybe OOT

PPZ
post Mar 27 2016, 08:30 AM

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QUOTE(kerelbort @ Mar 27 2016, 08:27 AM)
if you don't mind. have you ever purchase anything over the net using this card?
and where the last place you used your card to do transaction before this happen?

for other's references. and not sure if this is applicable to this thread or not? maybe OOT
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I don't remember where I use this card before because that was long time ago. The card has been inactive for a short period of time and now I got this. Adui
genko123
post Mar 27 2016, 04:51 PM

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Hi sifus can suggest a cc for insurance payment (less than 1k per month) after Maybank revised Treats Points?

Other than MBB 2 cards and Ikhwan, currently holding CIMB cash rebate card and HSBC Visa Platinum only cry.gif


TQ.
fly126
post Mar 27 2016, 05:35 PM

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QUOTE(genko123 @ Mar 27 2016, 04:51 PM)
Hi sifus can suggest a cc for insurance payment (less than 1k per month) after Maybank revised Treats Points?

Other than MBB 2 cards and Ikhwan, currently holding CIMB cash rebate card and HSBC Visa Platinum only  cry.gif
TQ.
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OCBC Great Eastern MasterCard Or HLB Essential
genko123
post Mar 27 2016, 05:55 PM

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QUOTE(fly126 @ Mar 27 2016, 05:35 PM)
OCBC Great Eastern MasterCard Or HLB Essential
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not a GE policyholder...Essential 0.6% right?

If lazy to apply a new card, change to make payment by HSBC card to collect points, can say stupid or not blink.gif
(although HSBC infamous for lousy CS )

Thanks.
saitong09
post Mar 27 2016, 07:24 PM

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QUOTE(genko123 @ Mar 27 2016, 05:55 PM)
not a GE policyholder...Essential 0.6% right?

If lazy to apply a new card, change to make payment by HSBC card to collect points, can say stupid or not blink.gif
(although HSBC infamous for lousy CS )

Thanks.
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From where you get the info that OCBC GE must be a GE policyholder?

This post has been edited by saitong09: Mar 27 2016, 07:27 PM
kelvinlzy
post Mar 27 2016, 07:52 PM

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QUOTE(saitong09 @ Mar 27 2016, 07:24 PM)
From where you get the info that OCBC GE must be a GE policyholder?
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Err..from their website? https://www.ocbc.com.my/personal-banking/Ca...tern-cards.html

Eligibility
Age: 21 and above

Annual Income: At least RM24,000 per annum

Must be a GE policyholder.
saitong09
post Mar 27 2016, 08:04 PM

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QUOTE(kelvinlzy @ Mar 27 2016, 07:52 PM)
Err..from their website? https://www.ocbc.com.my/personal-banking/Ca...tern-cards.html

Eligibility
Age: 21 and above

Annual Income: At least RM24,000 per annum

Must be a GE policyholder.
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Last time when I apply OCBC GE don't have this requirement tongue.gif
fruitie
post Mar 27 2016, 08:19 PM

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QUOTE(saitong09 @ Mar 27 2016, 08:04 PM)
Last time when I apply OCBC GE don't have this requirement tongue.gif
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All this while it was there, then they removed it and reinstated again plus lowered down the annual income from 60k to 24k.

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