It was pushed there because it was published in June. It was grouped according to the month of publishing.

Anyway, I guess we can stick back to the topic. Whoever thinks that it's not reasonable to force ATM users to switch to Debit Card, then please speak to your RM or CS. After all, not everyone like some of them who accepts every rubbish thrown to them. Not for me though, I have been using Debit Card for my ATM since 3 years ago. Let's stick back to the discussion for M2Cards. Thanks.

I thought there's a maximum period to reactivate?

Has anybody tried calling their CS recently? My colleague has been trying to call them every day for a week and lines are still busy...She has tried the VS/Plat hotline and also general CS hotline. I also helped her to call VS/Plat and was put waiting for so long until I gave up. Then switched to general CS and the recorded IVR said high calls volume and asked to call back again then hung up.

In the end, I gave her Maybank email address and she sent them an email instead. I have never encountered this though. Usually when I call the VS/Plat line, it only put me on hold max 3-5 minutes and will be answered by CS.

Terrible service...

Ah, I didn't know this. Gosh, it even affects email too?

Not sure, I was suspecting is it due to PIN & Pay cards implementation? Many people call in to check?

OK, at first I was even doubting if they have quietly changed their no. without informing.

I hope you know it is not a guaranteed cash back.

No good to troll la.
I'm just frustrated that it takes so long to pick up our calls...

Yes, I think can complain to BNM to get a proper explanation for such bad service.

Maybank2Cards are AF free all the time.

This post has been edited by fruitie: Aug 9 2016, 03:40 PM

PIN & Pay replacement card. It is a mandatory replacement from banks for PIN & Pay implementation.
Anyway, don't do anything to it until you receive the replacement cards. You will need to activate them when you have the physical cards with you, your old cards will be deactivated after 90 days after new cards are sent out.

I send email to bnmtelelink@bnm.gov.my and CC the respective banks. In your case, you may CC Maybank which is mbbcardservices@maybank.com.my

They will send to your delivery address.
It is not about expiring or not, it is about the new implementation introduced by BNM which will need to go live by 1st July 2017. All banks will need to replace.
Read this: https://pinandpay.com.my/en/cardholder.html
Not only credit cards, debit cards are also affected.

I make a lot of complaints too.
I guess banks are scared of me now.

Well, at least BNM will require them to reply us within a stipulated time frame and they will need to copy BNM in replies. I think that's good enough for now.

Yes, that's true. I haven't been calling them for my own case, until I need one and still encounter this problem, I will write to BNM.

Yes. 1x TP only though.

Which 5% you were referring to?

Yes, these days you will need to. You can ask them to always unblock for you if you always do PayPal transactions. They just want to avoid fraud cases. You can't pay a RM PayPal transaction though using AmEx so far overseas currency are fine; Visa and MasterCard are OK for RM.

Yes. Maybank will send to you, you don't need to worry. It's sent by batches.

Well, I do hope you know that they have revised the TP entitlement? Some of the categories are no longer having 5xTP.
http://www.maybank2u.com.my/WebBank/CVP-PlatCard.pdf or http://www.maybank2u.com.my/WebBank/CVP-GoldCard.pdf

Call CS to terminate it.
However, good luck in calling them, they take years to pick up your call.

Nope. For dining only these days.
Now they do have promo for 5% weekends but it is not guaranteed and comes with T&C.

Erm, nobody cheats you...
Well, the revision of 5% cash back for dining already took effect since 1st August 2015. That is more than a year ago...