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Hotlink Stealing My Credit.How is Digi or Celcom?
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TSDwango
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Mar 13 2016, 09:33 AM, updated 10y ago
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I am going to buy a new PREPAID line/sim card by today, as my Hotlink prepaid is stealing my credit. I didn't use my phone for internet and calls and my credit automatically disappeared or got lost by few ringgit until 0. I think they are stealing from the data side.
Instead of terminating the Hotlink account, I am going to keep just for emergency calls and use the Super Long Life 365 days for RM33. I just subscribe to the line for 1 year by paying RM33 and keep the line, disabling the data so that they wont' steal my data.
Now, I need some suggestions. What are the next best option (PREPAID ONLY) that won't steal the credit or data. I will only use the phone for Whatsapp and some internet web-browsing. Digi? Celcom? What else?
This post has been edited by Dwango: Mar 13 2016, 09:34 AM
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TSDwango
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Mar 13 2016, 09:41 AM
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QUOTE(Thrust @ Mar 13 2016, 09:38 AM) Wow! Maxis really so sucky until they need to steal credit? Just read a few forumers are porting out from Maxis. Maxis is POSTPAID. If they steal the credit/data, I think that can be monitored in the statement. However, Hotlink is PREPAID. Users of Hotlink cannot monitor the calls or data that is used. I called to complain to ask for the information why the data is missing. They cannot provide, so I complain to the SKMMC and after few weeks, Hotlink called me just to close the case without any resolution. They said they don't have the information how the data got lost.
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TSDwango
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Mar 13 2016, 09:42 AM
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Anyway, I will still keep the Hotlink line. But I will get another line (new SIM card). So I now need some suggestion on a data plan THAT WON"T STEAL DATA/CREDIT.
Imagine, one day you lose RM2 to RM3. Before 1 month, the credit will be down from RM30 to 0.
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TSDwango
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Mar 18 2016, 08:03 AM
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QUOTE(nexona88 @ Mar 13 2016, 12:23 PM) Wow maxis! Donno wat to say  as for your Q, well u can try Digi prepaid  On DIGI Prepaid already. Hopefully it won't steal my credit/data like Hotlink prepaid. The Hotlink line is now put on cold storage. Will subscribe to the 365 Super Long Life validity with Hotlink later just to keep the line.
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TSDwango
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Mar 18 2016, 08:08 AM
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QUOTE(V3000 @ Mar 18 2016, 08:06 AM) What do you mean "port out"?
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TSDwango
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Mar 18 2016, 08:17 AM
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QUOTE(V3000 @ Mar 18 2016, 08:15 AM) Port your current number out from Maxis to other telco. With it u can still using same number you have with maxis on other telco. Port out - MNP Ok thanks for the clarification. I did not know this can be done, to use the same Maxis number with other Telco. Anyway, I have got a new Digi line already, so I now have 2 SIM Cards. Fortunately my phone can support 2 SIM cards, so I don't have to carry 2 phones.
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TSDwango
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Mar 18 2016, 08:19 AM
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Anyway, I had always wanted to try Digi to see how does the call and data/internet package compare with the Hotlink. Initial impression is the Digi package is better than Hotlink - lower call rates, and better data/internet package (FREE 1.5GB data with every top up - VERY GOOD!)
Only disadvantage of the Digi line is the coverage is not as good as Maxis. I cannot get coverage at certain areas with Digi, no line. Cannot call and cannot surf internet. Even in my house.
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TSDwango
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Mar 18 2016, 10:05 PM
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QUOTE(zher4883 @ Mar 18 2016, 12:46 PM) DiGi overtook Maxis in terms of LTE coverage Ok, I just tried again today and there is signal at the spot where I didn't get signal yesterday. Funny.
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TSDwango
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Mar 24 2016, 01:44 PM
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QUOTE(GamersFamilia @ Mar 23 2016, 08:12 PM) im using digi prepaid , previously i got same problem as yours ... they sucked till RM0 , after 12 hours they refund the credit .. jan and feb 2016 im not turning on the mobile data , guess what ? there is sms coming in mentioning i use rm3 for the internet ( this happen once a week for a two month ) , i went to digi store at alamanda putrajaya and lodge a report to them , since then no more problem for me  THanks for the information. May I ask, when they suck/steal/take your credit until your balance goes down to RM0, does that happen after your data limit has been fully used? Say when you have 1.5GB data with Free Internet for 30 days, and you have used all 1.5GB data after 20 days. And the Mobile Data is on, then maybe that is the reason they suck/steal/take the credit until it reaches RM0?
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TSDwango
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Mar 24 2016, 01:45 PM
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Maybe I need to off the mobile data or top-up to get 1.5GB Free Internet one day before the expiry of the data to prevent Digi from stealing or sucking the credit dry.
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