Try clear your browser cache and try again, seems fine from my side.

if you buy yesterday after 12pm and done payment via FPX, if not mistaken they will process your order by today, then around 8 or 11 your order will be completed

Untill now the order not yet complete.

Damnnnn. First time deal with them already having this exp....

Now cant logged out wthhhh

yeah cause you done the payment yesterday after 12pm, if the payment done before 12pm, it might able to complete by tomorrow.

as for the logging out issue maybe is the browser caching issue, have you tried clear all cache? or maybe other browser?

FYI they also have iOS and Android app, if you wanna have quick view of your holdings or fund price, might be a better choice.

This post has been edited by more2teayap: Apr 7 2016, 07:48 PM

I tried everything.

I use my tablet, laptop, desktop all same.... Damn.

Browser I tried also. IE, FF, GC all stuck at home page. Load 5 minutes, click any thing also stuck.

You using UNIFI? I guess unifi is the culprit. I even stream YT HD, watch movie. All smooth besides this fsm. oh god whyyyyyyyy

I buy Wednesday and they still cant complete my order today??? Oh mai..... I never know that they are that slow.

Troubleshooting and Enquiries of

Q: Having problems with account login?

Q: I encounter problems when I try to log in. What should I do?

Q: Whom do I contact if I need help?

http://www.fundsupermart.com.my/main/faq/2...-Enquiries-8771

Its all done. Unifi problem. Settle. Thanks for the suggestion and listening to my rant. cheers. Actually I do call them this afternoon. Just keep no people pick it up.

eh... did you open browser in tablet or use the app?

If you suspect UNIFI is the culprit, try tether from your phone.

I notice that I can't view Domino Pizza homepage using UNIFI...

Yea. Unifi. I settle with them already. I try all already untill fed up just now. Even if your washing machine connected to Unifi, some websites will still blocked or cant access.

Lately I just got a new router from them. For the past five month my fb have no picture to viewed just one cross. All due to the ipv6 setting via the lauya router.

Fsm, domino, fb all also due to same problem.

Actually cut-off time is 3pm... before 3pm same business day, after 3pm, next business day. some of exceptional such as PRS fund for CIMB.

i would suggest transferring to CMF2 first (if you haven't), then go for buying funds...

1) good place to park your fund
2) you don't have to go through the fpx everytime you buy a fund.

Cool! Good to know that, but what about FPX side? I believe they will need to receive the cash first only will place order for us right?

according to here....
"Your buy orders will only be transacted when we receive your payment. Once we received your cheque/Internet bill payment for your orders before 3pm on each business day, your orders will be transacted on the same day.

Exception:

For subscriptions of Maybank Global Bond Fund, Opus Cash Extra, Opus Dynamic Income, CIMB-Principal ASEAN Total Return Fund - USD, Eastspring Investments Islamic Income Fund and Opus Shariah Cash Extra your buy orders will only be transacted once we have remitted your payment to the fund manager."

http://www.fundsupermart.com.my/main/faq/0...ying-Funds-1605

DJIA tumble 1%
Another bad day for Asian market

No eye see....

Hmm ok. I know the cut off time is 1500. I bought after 1500 when should the order complete? Lets say Monday. Shall I wait till Wednesday to complete or later?

The transaction will be priced following the price on the next business day.
However, the transaction will be under processing for about 4 working days then only it would be reflected in your holdings. So no worries, so far I never had issue with FSM pricing date

Agree.. dont worry too much about it. It will reflect on your holdings...

4 working days??!!
....

So the pricing is following the date I ordered or the after long 4 working day?

Price of the following day. 4 working days to reflect that in your unit trust holdings only, like processing time but price is set jor

Yamaha most funds are T+4 to reflect on your portfolio. I guess they need to get feedback from fundshouse..

Owh I see. Lets see after 4 days. Monday can settle or not.

Btw, any Unifi user here can clarify? Can in fsm?

And any here using their mobile apps?

And its may sound silly, but is it safe to login to fsm by using mobile data as hotspot?