QUOTE(cylon @ Apr 4 2016, 01:10 PM)
yeap. TS new update clarified that. the data cannot use at west MalaysiaMaxis, Maxis
Maxis, Maxis
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Apr 4 2016, 01:33 PM
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#1
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333 posts Joined: Apr 2011 |
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Apr 4 2016, 01:35 PM
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#2
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333 posts Joined: Apr 2011 |
QUOTE(Maxis @ Apr 3 2016, 09:11 PM) You may have read of an exaggerated Maxis save offer in the lowyat.net forum that has been circulating recently when it was first posted on 9 March 2016. We just want to say that this save offer does not exist in the way it was described. let's face it. ur One plan is a total rip off and failed business decision.As with any company that has good data on customers, we often design and run targeted campaigns based on factors such as tenure, types of services used, payment history and many more. These targeted campaigns are to ensure that customers get to try out the varied services and plans that Maxis offers. Sometimes Maxis uses offers to stimulate trial of new services. Every now and then we also offer special deals to get our customers to switch in their family members as Maxis customers, sometimes to extend a contract. Additionally, in conjunction with Maxis’ 4G expansion into more towns in Sabah and Sarawak, we launched an introductory 4G promotion that comes with more data. We simply want the East Malaysian residents to enjoy the 4G experience with the upgraded network. The network upgrade has already happened in other parts of the country and now brings the same improved performance to 8 towns across East Malaysia. |
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Apr 5 2016, 02:04 PM
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#3
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333 posts Joined: Apr 2011 |
QUOTE(attentional @ Apr 5 2016, 11:23 AM) All MAXIS subscribers are STAKEHOLDERS of the company. We, the customers, pay their salary. They give us shit service. We have to make it personal - starting with the management at the top, if we do not get value, quality, customer care, ethical products from them. If not so easy to pocket few hundred K's of salary per month without pressure if they screwed up? ... thinking like this only bring more harm. this is not the 80s or 90s anymore. if u dun like their service just port out. or if u have the capability, go to maxis and replace that guy. dun just bash the guy and say things like u are customer u are boss. |
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Apr 6 2016, 10:34 AM
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#4
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333 posts Joined: Apr 2011 |
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Apr 6 2016, 10:36 AM
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#5
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333 posts Joined: Apr 2011 |
QUOTE(carbonfibre @ Apr 6 2016, 10:18 AM) Let's show Maxis where we will be going to ! kinda like a free customer survey sevice for Maxis and/or all other telco. hahaha. just saying.So this morning I got ignored by the bloody customer service ! https://forum.lowyat.net/topic/3914046 VOTE NOW SHOW YOUR CONSUMER RIGHTS This post has been edited by nichoclon: Apr 6 2016, 10:36 AM |
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Apr 6 2016, 05:26 PM
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#6
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333 posts Joined: Apr 2011 |
QUOTE(Ramses_II @ Apr 6 2016, 05:12 PM) Some still using some good old plan like I do. and Maxis still has the best service out there. Umobile and Digi is out of my list of consideration already due to so many bad experience among my friends. |
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Apr 6 2016, 10:04 PM
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#7
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333 posts Joined: Apr 2011 |
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Apr 11 2016, 02:13 PM
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#8
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333 posts Joined: Apr 2011 |
QUOTE(Megatron1234 @ Apr 11 2016, 10:11 AM) The day I received their "special upgrade offer" sms, I went to MaxShit Gardens where they tried to con me to pay extra RM30 for 5GB date (RM128 2GB to RM158 7GB). When I told Customer Service so many people got better deals when they port out and asked for free upgrade, the Customer Service declined. Then I asked that the Customer Service check with their manager on my request, the Customer Service flatly refused to check with Manager. I reasoned with this young man just go check with Manager, if Manager decline it is the Manager's decision, why you decline my request before checking with mgnt. In the end this Customer Service young man refused to check with Manager on my request. sound like u will want to ask Mortem himself to give u a reasonable plan. c'mon, front desk ppl are human also. if u dun treat them nicely why u expect other treat u nicely? My experience told me MaxShit's Customer Service does not care. They do not give a damn about customer loyalty. It is all about getting customers to use the most expensive package. To me, mgnt buat tak tahu. Customer service also buat tak tahu. They only tahu how to fleece loyal customers. |
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Apr 11 2016, 03:56 PM
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#9
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333 posts Joined: Apr 2011 |
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Apr 11 2016, 04:43 PM
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#10
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333 posts Joined: Apr 2011 |
QUOTE(tHe^CuLpRit @ Apr 11 2016, 04:31 PM) not sure why people are ranting over the iValue plan. you signed up under contract and received a rather big discount on your iPhone. Then Maxis give you free discount for fun meh? well, greed is good problem. when shit thrown to others and they get free gift cuz hit by shit, you rush in and claim u got hit by shit as well. so that u can get a share of the gift too. |
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Apr 11 2016, 06:09 PM
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#11
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333 posts Joined: Apr 2011 |
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Apr 12 2016, 04:04 PM
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#12
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333 posts Joined: Apr 2011 |
QUOTE(chichibaibai @ Apr 12 2016, 12:08 PM) Until now, Maxis also don't want to offer the same plan that they offer privately? slowly wait la. they aldi give temporary increase in data and say month end will have new plan out. u think change business model like connect and disconnect from wifi meh.Die die don't want to drop the price, but only give more data??? Time broadband come out new plan, users also automatically upgrade lah. Cheaper price better things? Maxis? still charging same price.. ppl wan cheaper price lah. |
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Apr 15 2016, 11:41 AM
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#13
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333 posts Joined: Apr 2011 |
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Apr 15 2016, 12:04 PM
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#14
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333 posts Joined: Apr 2011 |
QUOTE(Zeuslord @ Apr 15 2016, 11:54 AM) I never post anything before in the net but this time can't resist to chip in my thought for this topic. I've been Maxis postpaid user since 2004 and only missed their payment twice if remember correctly. The last package I'm subscribing was RM50/month for 1GB data. no need gulung tikar la. haha. make them come out with better plan.Last year, I've moved down to Semenyih and their coverage is bad. In the same time, I was recommended to have a look at UMobile packages which they're having promotion at that time. My wife and my daughter without hesitation change to UMobile and they are both satisfied with their service. I'm still hesitate for the changes as I'm a 'loyal brand' person. After a while, I couldn't resist for the changes as my both wife and daughter enjoying their smooth internet coverage and I'm still stuck with the 'E' coverage service. I took the P70 plan (7GB + unlimited calls) and I never regret for the changes since then. Now their plan temporary upgraded to 15GB by end of June 2016. But you must admit if both services available in 4G area, Maxis do perform better in term of data smoothness. The point I want to point out here I do feel Maxis do treat me like Water Fish / Idiot (I do agree with the first posting by jackson5759). Let us unite and teach them a lesson and make Maxis the first company in Malaysia to 'gulung tikar' because of consumer power. The next we should look into is their another parent company, Astro. |
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Apr 15 2016, 03:53 PM
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#15
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333 posts Joined: Apr 2011 |
QUOTE(lonjong @ Apr 15 2016, 03:41 PM) I think there's a game here by telco companies. They seem to be focusing from RM80 onwards. I don't think I can finish all GB and I think it's unethical to fix price. it's GB war. lolSo rumours has it Maxis gave RM88/16GB.Isn't fair if there's a RM44/8GB? So Celcom with RM80/10GB,What about RM40/5GB? So now DiGi with RM80/10GB++,What about RM40 price bracket plan. Umobile I don't know.To lazy to search. The FCUK with this price fixing you CEOs,it's not a price war if focus at certain price only. The economy not good and some more you all pakat2 behind close doors. Let's see some RM40 option then I write an official apology here. Yours truly Water Crab. |
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Apr 16 2016, 08:36 AM
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#16
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333 posts Joined: Apr 2011 |
QUOTE(lonjong @ Apr 15 2016, 05:56 PM) Hallo Maxis rat,why did your CEO Molten Sundal apologize then I weren't able to point out which part was exegerating itu nye adoi.Kau ini tiada kasihan pun otax kau ya itu yang sangat bingung tu Adoi. Bacakan oleh kau ini berapa ramainye ee sudah dipilih kasihi Maxis bila nak cabut nye line line adoi.sighhh susahi dirimu saja memasuki thread ini ikan keli. ppl ask for proof of bill u butthurt for what? u think everyone believe everything on the internet because it is viral kah? everyone no believe u is maxis rat? support maxis? even if they support maxis, are u gonna be like those taxi driver that mock other taxi driver when they dunno support their rally against uber/grab? wake up la. this is not how u suppose to behave. |
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Apr 16 2016, 01:31 PM
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#17
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333 posts Joined: Apr 2011 |
QUOTE(lonjong @ Apr 16 2016, 11:17 AM) Answer to Q1- My butt is fine,thanks for asking. lol. nice answer. nope. i din miss the bill. tq for asking. Answer to Q2- Don't know,haven't met everyone. Answer to Q3- Congrats,you've met everyone. Answer to Q4- No.I support competitive business. Answer to Q5- As above. Did you missed the bill?its just a few pages back. |
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Apr 22 2016, 02:45 PM
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#18
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333 posts Joined: Apr 2011 |
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Apr 22 2016, 02:50 PM
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#19
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333 posts Joined: Apr 2011 |
QUOTE(fcchung @ Apr 22 2016, 01:23 PM) hi guys, I not sure regarding FREE extra 5GB/mth of video-on-demand streaming for principal line...is it for 2 months only or long time free extra 5GB/month? the data is there permanently. but ur those video streaming site account only free for 2 month. after that u need to subscribe with a fee. |
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Apr 25 2016, 11:32 AM
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#20
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333 posts Joined: Apr 2011 |
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