was planning to port out to digi since got free iflix

then i give one last try for the live chat

they counter offer me with
rm78 5gb and unlimited calls n sms

seriously this should applies to all loyal customers


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After airing my views relentlessly on their FB page since they announced their East Malaysia plans, they have now officially blocked me and removed all my posts.

Another new low from them.

Technically that is even better than my current surfmore 75 plan

How long was the process? And did you pay any upfront fee?

wow, did not expect that from them.
no wonder i notice there were missing complaints at Maxis FB

ported out to celcom today...my feelings anger>disappointed>happy (made the right decision). the way they treat loyal customer and their marketing plans seriously sucks...
opted to pay penalties of 600 each for both lines... which i will still gain back within half a year.

Maxis since 99.
But finally gave up on them last month.
Now I'm paying half the amount for twice the data.

The CS did try to call me the day after I requested to port out. Offered me slightly more data but having to pay more.

If only they had more competitive plans.

I was using surfmore 75 as well

If maxis still acting like they are superior
I guess customers will slowly show who r the real boss

yah same too me ..... that why i rather pay Penalty

The process took less than 15 minutes to port to DiGi. Porting out will take 1-2 days. Just need to pay one month upfront in cash which will be deducted against your first month bill. Cash in case porting out failed for some reason and they will refund you the deposit in cash. Good luck.

I'm on a broadband plan RM78 for 5+15gb plan.

Do you guys think that they will offer me better plan if I say I want to move out to digi/u mobile broadband?

btw celcom broadband kinda sux right now...

Should I try to port out to get better offer? To be honest, I think Maxis coverage and network (call/internet) is the most stable in Malaysia, but price is the most expensive too.

At a period, I really consider to port to Celcom but consider their customer service quality really bad when I call to find out more.

How you determine as an Elite member to eligible to these package?
- Hotlink since 1997.
- Postpaid since 2001, 15yrs+.
- MOC member.
- MOP158 x1 main + MOP128 x1 main+ TM28 x1 main + SM30 x1 supp + Zerolution only RM93 x1 (Average monthly bill RM550-650).
- Never late payment in 15yr+, only 1-2 times late for few days coz changing credit card.

I really pissed off when I heard Maxis giving special package to others without a standard criteria(s). So should I try to ask them in advance/politely like what other forumer did? If I really fck them, I will make sure I will never return to them anymore. Please advise or give case studies. Thank you.

This post has been edited by ctandk: Mar 30 2016, 05:22 AM

call maxis cs, ask them if they got bttr plan for u, if no then pretend u need to know if there is any arrears need to pay so u can port out to other telco..

i did as above and they counter me with 68/78 plan.. good luck!

Ya, they can't handle the truth. Now they are acting like our government, first offer special plans to East Malaysia, then pick and choose selected people for special benefits, and silence their critics. Shameful behavior.

I called maxis and they are still offering me with the MaxisOne 128 with 3GB+4GB with rebate of rm10 (rm118 for 7gb)
You are considered lucky they offered you with the 68/78 plan

Alright. Thanks!

Yes you should. Good paymaster who has been paying about rm600 permonth for almost 20 years!!!

goodbye maxis. RIP 2001-2016



what else u could ask more?
-unlimited spotify,apple music on top of data plan
- Internet Rollover
- Roaming social RM10/day
- auto billing discount 5%


and there is an app for that, check ur balance,pay ur bills (not offer by celcom)
im currently on 98 V Promo which is (RM78+4.68GST) = RM82

and my speedtest


This post has been edited by zerokid: Mar 30 2016, 11:57 AM


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Quit using Maxis since 2010 and switched to Celcom. Glad I stayed with Celcom.

After you receive that last SMS, your DiGi line activated?

This post has been edited by kianwee: Mar 30 2016, 11:58 AM