With Maxis since 2002, getting nothing but paying more. Used to pay bill of nearly RM300/month (3 number in 1 accounbt) can't remember for how many years paying this amount.
Lately there's a zerolution launched. dunno want to be happy or sad. I am not entitle for this. Sad because I am so long customer. Happy is I have no contract with them. Since after finish my Samsung Note 2 contract i swear not to have any contract with them.

Now change all my plan to the minimal.
Main line MOP 98
another 2 line surfmore 30

Now every month not acceding RM200.

Thanks to maxis for not appreciative.

This time your plans really pissed many ppl off. Will find a time to walk in to celcom and never look back again.

My friend just got this SMS.

Just ported out from Maxis on Sunday.
Been using surfmore 50 or ivalue 50 for pass few years.
Did not receive any call on counter offer at all.

I believe they changed their strategy, no more offering on 68 & 88 package to those who port out.
may keep their new plans for launching in April.

This post has been edited by chris_4eva24: Mar 29 2016, 06:11 PM

My exact sentiment. Celcom only claim wide coverage but frequent fluctuations between 3G and 4G plus slow speed.

better do it before 31.3.2016

if your place encounter such fluctuation then better keep to Maxis, no point later cursing the line and upset bout it. Wait till 7-April and see what Maxis to offer

normal for celcom network to be like that

now it's getting worse with people port in & new sign up

Ok i less elite than you lol

Mine is surfmore 75
2 surfmore 30 supp lines
Both supp lines add 1gb data
Monthly bill around rm200+

talk about prank call...pity you..but seriously...maxis is bad!!

I'm with Maxis since 2000 - owing two primary lines with spending exceeding RM400 per month. Their marketing failure and arrogance managed to pissed me off and there are no benefits at all as their loyal customer for over a decade. Ported to DiGi today.



This post has been edited by kianwee: Mar 29 2016, 06:46 PM

congrats!

Lol apparently Maxis has seem to suceed in pissing off so many of their loyal customers this round
Me included

Omg, you one of the super duper special elite customer also they didn't offer the elite loyalty super plan. Bad Maxis.

Here's my story. I contacted Maxis Customer Service yesterday and requested them to switch to the RM88 7GB/Unlimited Call plan. I gave them a choice - offer me that plan or I port out. They insist that plan is offered to "selected customer" only and I'm not one of them.

So today I walked into DiGi and ported out of Maxis. Less than 3 hours later, a number called me (+60 3 2856 6000). I missed that call. It kept calling every few minutes until I finally answer it. Guess who? "Maxis Loyalty Department". I never heard from them during my 16 years stay with Maxis and 3 hours after I ported out, they called me.

A very desperate sounding guy told me all about their RM68/RM88 plan now and offer me to change. I told him "sorry bro, I gave you a chance to offer me that plan yesterday but you turned me down, and now that I've ported out, you called me?" He try to explain that this call has nothing to do with the porting out.

I insist hard of rejecting their offer and his tone changed immediately and hung up the phone.

Again, Maxis failed big time. Pissed me off and they lose a long serving customer with perfect payment record. Bye Maxis.

So the key of getting that plan is to port out la
Ini mcm i also want to give Maxis a call liao
U called their general help line or got specific number?

Nope u need to take action, than only they call, i try port out last two week but fail, today finally everything settle, than they call .....

Btw i dont think that loyal team is under maxis, they sound rude n backgrounds sound is bad

I think so too. The so called loyal team called me to offer the rm118, it is those personal number and also the background is noisy

The new maxis plan currently offer maybe like this
RM78 5GB+Unlimited Call & SMS
RM118 7GB+Unlimited Call & SMS
RM158 10GB+Unlimited Call & SMS

You think ananda krishnan care ? Unless 16 million people port out from maxis then ananda krishnan will care lor.

good for u teach maxis lesson!