I took the offer, but after rethink .. who know someday maxis just pretend to be forget to give the free extra 4gb to us .. and or like my free spotify premium been take out suddenly and wanna charge me rm9.99/month ... lucky i cancel subcription on time ..

To those who said other operator is not good might need to rethink. Mostly people now got 2 sim, somemore now flagship device many dual sim too .. u can always buy a prepaid and try their network first ..

Mnp is easy .. any shopping mall sure have telco shop for u to walk in

Is the RM80 Celcom gold plan still available or has it increased to RM100 after March 31?

Wow... after reading all the message, i feel like i kena tipu alr... been using maxis since 2000... loyal to maxis... been using surf more 75 without contract.. last Wednesday maxis CS call me an offer me rm 128 for 7gb + unlimited calls & sms and also rebate rm10 for whole life and additional now promotion extra 3gb data for 6months.. no contract and i say yes and thinking .. finally maxis see me as the loyal customer and decided to offer a food package ... how stupid i am yeah... after seeing all u guys message i will consider going to celcom then... dont know whether the offer still valid?

I'm from Sabah and now Maxis got special offer for all Sabah & Sarawak users and I don't know what exactly is the offer because Maxis is telling me there is a RM30 discount on my plan and my friend told me that Maxis told her the offer is 2GB extra data for her.

I'm very pissed off about Maxis earlier my friend decided to change her Maxis postpaid line to the Celcom postpaid plan which come with 10gb Data + unlimited calls. So once Celcom started to port her line, Maxis directly call my friend to counter offer her with this plan below

Offer 1 : Free Samsung Note 5 + RM 128 monthly + 5GB Data + Unlimited Calls & Sms + 2 Years Contract  (She rejected this offer)
Offer 2 : RM 88 monthly + 8GB Data + Unlimited Calls & Sms + No Contract (She rejected this offer)
Offer 3 : RM 68 monthly + 5GB Data + Unlimited Calls & Sms + No Contract (She say consider first please call back after 1 hour)

1 Hour passed.....

Maxis called back and she reject one more time on that offer with the reason she promised Celcom to sign with them.

Once again maxis offer her with this

Offer 4 : RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (and finally she say yes and proceed with this plan)

I'm so damn pissed when I heard this. I'm loyal Maxis customer for almost 10 Years with 5 Numbers under my IC and paying much more than my friend I didn't get such offer from Maxis and once I call them I questioned them about the plan that my friend received upon her termination and change to Celcom.

Maxis Customer Service buat bodoh there say they don't know anything about that and they can do nothing and can't give me the same offer. Maxis continue says that my friend is the selected customer group for this good plan. So I questioned again how do you guys do selection? If in terms of years staying with Maxis I'm more than her, if saying usage per month I also much more than my friend. So on what basis they select their customer that can entitled to such cheap plan? Is it base on customer group who wanted to terminate the service so they are selected and I need to perform termination on Maxis and change to Celcom only they can offer me? The CS keep saying no no no.. and continue say they can't do and dont know what can they do.

This is my main line plan

RM 188 monthly + 7GB Data + Unlimited Calls & Sms + No Contract

VS

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (My friend plan)

This stupid Maxis is treating their loyal customer like "Water Fish" / Idiot and I decided to quit this stupid Telco and also posting this so anyone is still using Maxis out there can read on how Maxis treating us like "Water Fish"

And there is special promotion for Sabah & Sarawak Maxis customer with RM30 discount on plan / 2GB extra data I don't know which one is true but both are telling by Maxis Customer Service. So if West Malaysian you felt unfair you can try to call Maxis and ask is this some kind of not so 1 Malaysia? Why East Malaysian getting better offer than West Malaysian.

No wonder Maxis boss can always remain at Malaysia top 3 richest man because there is too much "Water Fish" like us give donation to him.

Bye Maxis for letting me know how stupid am I this 10 years and how expensive you are.       

Updated 10/03/16

called maxis again about balance to pay and check bill before i port out properly and I found that
my account still have a deposit of MYR 1200 inside.. I totally forgot about this deposit that I paid
many years ago. So I asked Maxis now all your plans don't require deposit anymore and why aren't
you refunding the old deposit to us? Maxis CS say you can only get refund up on your termination
of service with Maxis. I was like WTF now all no deposit but you still holding my money and don't want
to pay me back and say only terminate can refund deposit. FCK!
Update Again..

Just now went to settle my latest bill with Maxis so I can port out to Celcom and I heard the counter beside me porting in a digi customer and offering the RM68 plan with 5GB + Unlimited calls & sms. So I ask that counter CS what is with this RM68 plan then he say that this is the latest plan that Maxis going to launch tomorrow. Then I don't give shit about what he saying and left after I did my payment.

here is my new Celcom Sim Card! I don't give a shit if they really launch the RM68 plan tomorrow because they treated their customer like idiot and i don't feel like staying with this Maxis anymore.



Maxis! Give me my fucking deposit worth of RM1200.00 because you told me there is no way I can get back unless I terminate the service.
Update 11/03/16

Maxis "Loyalty Department" CS just called and offer me the RM68 + 5+2GB(Sabah Sarawak Offer) + Unlimited Calls & Sms.

Then I questioned them that why I call in and request this promotion and I confirmed I'm a Maxis One Club Member + 10 years with Maxis why I dont entitle to this plan. They keep saying this is for invitation only.
And only for loyalty member. So once I asked again not because i ported out to Celcom so you give me this call? He answered NO with full confident.

So now they called me and counter offer me after I ported out to Celcom. So fucking efficient. When I reject the offer, they start defaming Celcom giving numbers don't know from where saying Celcom 4G Sucks.
Maxis is the best this and that.

After all the bullshits i got from them i insisted and say no. Then he sounds pretty pissed and ask WHY SIR WHY SIR.. I answered : Because I don't feel like staying with Maxis anymore you guys played with your loyal
customers. Then he started everything all over again..

I stop him halfway and say Decision Made. Bye Maxis. Then baru he gave up..

the number i got is from 03 2856 6000 which I Believe is their so called Loyalty Department. LOL!

anyone who want to try their luck can try calling this number and see if they can give you the same offer!

Bye Maxis and Here I COME CELCOM!

Where is the reply? Can't locate it.  Thank you

I just called maxis, currently I m on maxis 128 monthly with 3gb data. If I terminate now there is be a penalty charges of rm400.

They said currently they don't have any better offer and ask me to wait until 7th April. If I want to terminate now I need to walk in to Maxis center and settle the penalty first. Wait for another 24 hours then only I can apply to other telco. Is this their normal procedure?

they also ask you to walk in to settle the penalty first, before we can go to apply at other telco?

Maxis commit harakiri just by posting that. Should've just apologised and announce a new plan for everyone will be out soon. Their communications head should be fired.

You may have read of an exaggerated Maxis save offer in the lowyat.net forum that has been circulating recently when it was first posted on 9 March 2016. We just want to say that this save offer does not exist in the way it was described.

As with any company that has good data on customers, we often design and run targeted campaigns based on factors such as tenure, types of services used, payment history and many more. These targeted campaigns are to ensure that customers get to try out the varied services and plans that Maxis offers.

Sometimes Maxis uses offers to stimulate trial of new services. Every now and then we also offer special deals to get our customers to switch in their family members as Maxis customers, sometimes to extend a contract.

Additionally, in conjunction with Maxis’ 4G expansion into more towns in Sabah and Sarawak, we launched an introductory 4G promotion that comes with more data. We simply want the East Malaysian residents to enjoy the 4G experience with the upgraded network. The network upgrade has already happened in other parts of the country and now brings the same improved performance to 8 towns across East Malaysia.

looks like you're the only one 

Well, someone from the management would like to correct some misinformation personally.... so guys what to you waiting for? Say hi to her then...
[attachmentid=6307428]

saw her fb post, indeed lag of experience ppl

normally those who are in sensitive dept or industries especially big potato,
will not  post out work position or work related things in social media
it is to separate work and personal life and avoid unnecessary judgment and comment from others

Hi guys.. I never expect this thread will gone viral.. and after hearing from my friend I came back and have a look on this thread again..

Maxis, Thanks for responding to the thread but please let me know which part am I exaggerated? Is it the part I said "Water Fish" ?

That time I tried to call more than 3 times to 123 to request the so called invitation only offer, and they rejected. I also questioned is it because I need to port out only I can get the offer? They saying no.. It's all based on their system how they select loyalty customer to offer this awesome plan.

So I gave up, I decided to port out to Maxis, because I am not the selected customer for their awesome 68 plan that time.. After I get the Celcom sim card, within 24 hours I received a call from Maxis 03 2856 6000 saying that I am selected for the 68 plan! Hurray! and this totally disgusted me.. such a big company but they can act like that. You can call this coincidence maybe? But there is too many ppl got this offer right after they decided to port out.. so all also coincidence?

wake up @maxis I know it's impossible you can admit that your so called "Invitation Only" customer group is not base on those people who decided to port out.. because that will make you looks even worse than what you are now.. but saying your ex-customer exaggerated without pointing which part I really exaggerating don't make sense at all and there is a lot people out there having the same experience like I do.

Don't try hard in covering the story but put more focus in launching the correct plan ASAP for everyone.. Not just your "selected customer" and "east malaysia" users..

just adding my 2 cents, after 20 yrs with maxis.

i called up maxis CS for a chat after finding out abt all these offers upon porting out (what maxis officially calls "targeted offers"). i was told that they can't do anything for me in terms of a plan with better data while still getting good call rates, and told me the best i can do is to get the RM98 one plan with 1GB data. i just told CS that if that's the case even after being a loyal customer with maxis for 20 yrs, then porting out is very likely for me since celcom is giving so much more with only RM80/mth. CS insisted the off-the-shelve RM98 one plan is the cheapest choice.

a few days later, i received a call from maxis (03-67302138) offering me RM98 one plan with 5GB data, unlimited calls, no contracts, one-time offer. playing along, i took up the offer. since my billing period only ends middle of the mth, i was told that i will be given another 3GB for free, so i have up to 4GB to last til my current billing period ends. i will start the new billing period with the new plan with 5GB.

TBH, i am not happy with how maxis treat long-time customers n how they call this desperate act "targeted offers". if they have to wait til customers port out before making a move to retain the customers, that just means that maxis is hoodwinking customers who are less informed abt the data price war going on.
being with maxis all these years n now experiencing this 1st hand convinced me even more that porting out is the way to go.

Should've just apologised for the targeted promotion and make the RM68/5GB public and offered it to all Maxis current customers. They missed the chance to do this big time. They even had the audacity to call us Lowyat.Net forumers liars...