Agreed.....

Mmm...still not update on Maxshit website on the new plan?

Find this Maxis newest plan....check it out....seem interesting....now have RM 48 - 5GB (look for supplement line)

http://www.lowyat.net/2016/101620/is-maxis...maxisone-plans/
http://www.soyacincau.com/2016/04/21/maxis...ade/#more-82261

This brochure, which showcases the new plans was apparently leaked by a Facebook user who claims to be a Maxis sales exec; and the new plans would be a lot beefier in the data department.

Generally MaxisONE 128 and above get extra data while MaxisOne 98 still maintains the same 5GB of quota. Below are the changes:

MaxisONE 98 1GB -> 5GB
MaxisONE 128 3GB -> 8GB -> 10GB
MaxisONE 158 5GB -> 12GB -> 15GB
MaxisONE 188 7GB -> 16GB -> 20GB

The subscription fees remain the same and it still gets the same unlimited calls and SMS bundle as before.

maxisOne LEak1

For supplementary lines, they have upgraded their MaxisONE Share with 5GB of data along with unlimited calls and SMS. Similar to U Mobile’s Hero Plus Postpaid add-on, the 5GB data is shared together with the main line’s data. So if you have a MaxisOne share with an existing MaxisOne 98 line, you’ll get a combined 10GB of data shared for 2 users.

maxis_video_on_demand_2016

As an added bonus, they are giving 5GB extra data (for the main line) to stream video content on iflix, Viu, as well as the recently added Eros Now and Hopster. Note that it is limited to the first four months of the plan being in use.

This post has been edited by Mighty Duck: Apr 22 2016, 10:43 AM

Alamak...hahahaha....

This is The BEST!!! I totally with U......Heloo...Maxshit..please looks at this....

This post has been edited by Mighty Duck: Apr 22 2016, 05:28 PM

Digi added more subscribers in 1Q16, now at 12.3 million
in DiGi 26/04/2016 0 Comments

Digi reported its First Quarter 2016 (1Q16) financial results last Friday. The Telco added 211k new subscribers in 1Q16, now with a higher subscriber base of 12.3 million (12,336).
DiGi-new-logo-Telenor
There are 1.9 million Digi postpaid subscribers, up from 1.84 million subscribers in 4Q 2015. It added 62k postpaid subscribers.
For prepaid, Digi added 149k prepaid subscribers in 1Q16, totaling up the prepaid base to 10.4 million (10,434).
However, prepaid ARPU was at RM35, down from RM38 in Q4 2015. Postpaid ARPU remained stable at RM80.
There are 7.9 million mobile internet users representing 64.2% of total subscribers. About 61.3% Digi subscribers are smartphone users. Digi said it sold 66k smartphone and device in 1Q 2016.
In terms of network, Digi claims that its 4G LTE network has a 73% human population coverage, measured at the lowest signal quality of -110dBm. It is now available in 153 major cities and towns, with key market centres averaging 95% population coverage. Digi’s 4G LTE-Advanced (4G LTE-A) network has a 33% coverage footprint, reaching an average 50% population coverage in key market centres.
The Telco said that it now has 2.9 million 4G LTE users.
For the quarter under review, service revenue maintained at RM1,560 million against “challenging and competitive market conditions”. Earnings before interest, tax, depreciation and amortisation (EBITDA) strengthened to RM704 million (Q4 2015: RM701 million) or a 43% margin despite aggressive IDD competition and moderated data monetisation opportunities. Profit After Tax (PAT) surged 4.5% to RM399 million during the quarter (Q4 2015: RM382 million).
Digi’s Chief Executive Officer Albern Murty attributed the performance to customers’ growing confidence in the company’s “widest 4G LTE network and ability to deliver more value, access and relevant internet content to meet its customers’ needs”. He said, “Our focus on network quality has enabled more customers to better enjoy our new innovative 360º internet offerings. We now have a stronger proposition for customers who would have never considered Digi’s services in the past given our solid history of providing competitive prepaid services, an area where we continue to remain resilient.”
In Q1 2016, Digi’s postpaid service revenue registered a growth of 6.9% year-on-year and 3.1% quarter-on-quarter while its postpaid subscriber base strengthened 8.2% year-on-year to 1.9 million subscribers. Postpaid Internet subscribers increased to 1.5 million, representing 80.3% of the company’s postpaid subscriber base and contributed to sequentially higher postpaid Internet revenue of RM207 million (Q4 2015: RM197 million).
“Moving forward, we will continue meeting the needs of our customers’ digital lifestyles, leveraging on our solid network as the vehicle to bring relevant, personalised and engaging digital products and services to our customers, while keeping a keen eye on service quality and customer excellence.” He said that strengthening and enabling profitability from the company’s core business, and unlocking new digital opportunities will drive greater smartphone adoption, incremental data consumption for every wallet size, stimulate digital traction and fuel service revenue in the year ahead.
Digi declared a first interim dividend of 5.1 sen per ordinary share equivalent to RM397 million or almost 100% dividend payout for the quarter, payable to shareholders on 24 June 2016

Maxis Upgrades Hotlink FAST Prepaid Plan With Extra 8GB Data Per Month
0
Rene Chong
about an hour ago


After Maxis’ recent announcement of its upgraded MaxisOne plan for postpaid customers, Hotlink has now added new features for their prepaid users who are on the Hotlink FAST plan.

Image source: Hotlink
Image Credit: Maxis
This enhanced prepaid plan is now giving its customers free 2GB of 4G Internet every weekend for life. That means users have extra 8GB of data per month and there is no minimum spending or reload value required to be eligible for this data. The prepaid account however has to be kept active. Existing FAST users will be automatically upgraded with the feature.

For non-weekend Internet, FAST users have the option of having 5GB of 3G or 4G for RM48 a month, and a prepaid daily pass at RM3 for 1GB. On top of that, the plan also includes ‘Free Social Chat’ for WhatsApp, LINE, WeChat or FB Messenger.

A simple comparison would show that prices between local telcos are indeed becoming more competitive as users’ demands for both data and lower prices grow continually strong.

Comparison between Prepaid Data Plans of Telcos in Malaysia:

Hotlink Fast Digi Prepaid Celcom Xpax U Mobile Altel
Internet Quota 5GB 5GB 4.5GB 4GB 5GB
Price RM48 RM68 RM60 RM50 RM80
With 4G LTE phone prices falling as low as RM150 now, it is safe to deduce that 2016 is the year that most prepaid users will be getting their first 4G phone. “Together with the explosion of streaming and sharing services on mobile, 4G data usage is set to explode in prepaid as it has done in postpaid, ” said Navin Manian, Maxis Head of Prepaid.

Prepaid RM 48 = 8GB & Postpaid RM 98 = 5GB....????

What the hell the Maxshit marketing team doing??

Of course they are of different benefit but again shouldn't postpaid customer to get more value than prepaid customer??

This post has been edited by Mighty Duck: Apr 27 2016, 11:25 AM

They took a 360 degree turn. Earlier those "selected customer" all now change back to MO standard package. They think over it...is better to lost a tree than the whole forest.

Nothing to complaints....already.....maybe we can look into home internet...(hahahaha)....TM vs Maxshit.....

Digi Strike BACK.....Share data plan

Digi introduces Internet Sharing service for existing Digi Postpaid Plans
Posted: May 4, 2016 By: Rory Lee 3 comments



160504-digi-internet-sharing-plan

Digi today announced their brand new Internet Sharing feature for all existing postpaid plans as well as a new supplementary plan that take advantage of this new feature.


Internet Sharing with Digi Postpaid is a nifty new service for Digi postpaid plans that allow users to share their quota with up to six supplementary lines by simply adding RM10 to their existing bill. This service is available for all existing Digi Postpaid plans with the only requirement being that the plan must have unlimited voice calls to all networks.

160504-digi-internet-sharing-plan-2

That means, if you, for example, wanted to commit the bare minimum for an Internet Sharing activated plan, you can go for Digi’s lowest Postpaid 28 plan. With this, simply add RM10 for unlimited voice calls and an additional RM10 to activate the sharing feature within the plan which brings the total up to RM48/month excluding the cost of your supplementary lines.

From there, you can choose (if you want) to purchase any of the three new internet top up booster packs that can be purchased with an Internet Sharing activated plan. These internet top up boosters offer a choice of either an additional 0.5GB of quota for RM5, 7GB of quota for RM35 or 12GB for RM50. This additional data is valid for 30 days from the date of purchase.

160504-digi-internet-sharing-plan-1

In addition to this new service, Digi also introduced two new ways you can share your internet quota. The first is via an RM10/month “gadget SIM” which you can use to share your Digi Postpaid internet quota with your other devices like your tablet. This SIM is not capable of making calls, however.

160504-digi-internet-sharing-plan-3

If you want to share between family members, Digi’s new Share with Family supplementary line gives you unlimited calls to all networks for RM38/month. This line does not have data, however, as its data quota comes from the shared quota of the principal line.

To avoid unnecessary confusion, all the controls — including data allocation between supplementary lines — have been baked into the MyDigi app. This lets you easily manage the amount of data each supplementary line gets on the fly.

The only caveat is that when you activate Internet Sharing on your principal line, you lose the ability to rollover your Internet data to the next month. But, all supplementary lines (should they come with their own data quota) will be able to roll over their own internet quota to the next month.

For more information, you can head on over to their website.

Maxis sets trend in rewarding customers
BY B.K. SIDHU


WHEN Maxis Bhd appointed Morten Lundal as its chief executive officer 2½ years ago, the cellular company was at what some would have said its nadir.

The cellular giant had network issues – complaints about the quality of service and customers getting angry over high bill charges. This is in addition to its convoluted plans and low morale in the company.

Lundal worked to right the wrongs within the organisation and reversed the issues, and he has been largely successful in doing so. But the one constant is customer satisfaction. He claims that customer satisfaction was at an all time high last year and complaints at its lowest.

But over the past month, Maxis had undergone arguably its biggest crisis in managing customer satisfaction.

The controversy centred on how it was managing its offerings to customers, especially when it came to data. Customers were peeved over what they said was discriminatory packages, where some customers were offered larger amounts of data at a lower cost.

The issue went viral over social media and in the process, Maxis lost many customers.

Litmus test: Maxis headquarters in Kuala Lumpur City Centre. Maybank Investment Bank maintains a ‘hold’ call on the stock, with a target price of RM6.60 a share. The research house says the second quarter will be crucial for the company.
Litmus test: Maxis headquarters in Kuala Lumpur City Centre. Maybank Investment Bank maintains a ‘hold’ call on the stock, with a target price of RM6.60 a share. The research house says the second quarter will be crucial for the company.
Maxis had 13.1 million customers when Lundal joined, but at the end of last year, that number had dropped by one million. Apart from competition, dissatisfaction was a reason for the loss of customers.

But Maxis has vowed to never repeat that episode, as Lundal points out: “We were the first to say we will not offer unique products to certain customers that won’t be available to other customers”.

Although that is history, the fact is that the data quotas offered by Maxis to its customers increased after that incident. The move to increase data quotas was to pacify customers and stem the loss of clients, which Lundal says was modest.

For Lundal, giving more data to customers was part of Maxis’ transformation and in response to competition.

“The quotas offered were in response to competition; it isn’t just driven by demand from customers. All these were decided in September, but it takes time to tranfer this into the IT systems,” he tells StarBizWeek.

Tense market

Maxis’ move to upgrade data quotas may have added fuel to the already tense market. However, it is not the first to dish out more data at a lower cost, as there are plenty of packages offered by Celcom Axiata Bhd, Digi.Com Bhd and U Mobile that will appeal to the market.

The fight is really about keeping loyal and high-paying customers in the hope that the share of the wallet increases with the increased in demand for data and data-related services. Offering more data is one way of hooking more customers on to applications, which eventually increase data usage cost that every telco hopes for, says an expert.

interview with Maxis Bhd CEO Morten Lundal at Maxis call centre, Pinnacle Bandar Sunway
Lundal: ‘We are doing something unique here, as the upgrades are for existing users, not just new ones.’
What has changed is that the loyal customers of Maxis are being rewarded with more data, and that is a trend that could see other players following suit.

“We are doing something unique here, as the upgrades are for existing users, not just new ones. Our competition is only offering the latest to new customers, but we are the only company that is going back and upgrading existing customers significantly.

“We are at the forefront of treating old customers well. For that, we are recording hundreds and thousands of people saying it is really great,” he adds.

The price war that the telco industry is now engaged in will come at a price. In a saturated market where growth is precious, UOBKayHian Research’s view is that a prolonged price war may limit telcos’ ability to further monetise data growth and upselling efforts.

“Importantly, we see little signs of competition abating in the next six to nine months. While Maxis initially avoided joining the fray, the group’s recent selective promotional activities led to it ultimately offering 3GB of additional data to existing postpaid customers. Maxis is the most vulnerable player, as our stress-test scenario suggests a 15% earnings downside,” the research house says.

It has maintained an “underweight” on the sector, as earnings headwinds hamper further share price discovery. Maxis shares closed six sen higher to RM5.54 a share yesterday.

Customers being served throughout the Maxis concept store.
New era: People being served at a Maxis concept store. Lundal claims that customer satisfaction is at an all-time high and complaints are at the lowest level.
Market leader

AllianceDBS Research adds that despite the decent financial year 2016 (FY16) first-quarter results, the brokerage is still wary of price competition in the market, especially in the postpaid segment where Maxis has a leading market share.

“Recently, Maxis responded to competitors’ price plans by giving higher data allocation, which could help to stem subscriber loss. Average revenue per user (Arpu) could also be preserved, but this would be at the expense of future Arpu uplift from rising data usage.”

But Lundal prefers to wait and see what the impact of the upgrade on data quotas will have on Maxis’ earnings.

“We don’t know how this will play out. Let’s wait and see. Our revenue is a combination of the number of customers paying a certain amount. That certain amount hasn’t changed, the price points are the same as before for Maxis.

“We think that most of the postpaid customer base will migrate to the OnePlan in the next few years. We just passed one million OnePlan customers, and I won’t be surprised if we pass 75% in the next 18 months or so. We also anticipate that many prepaid customers, both ours and from the competitors, will move into the OnePlan share because it’s just unbeatable.”

This could mitigate the loss due to larger data quotas, as he expects more people, even prepaid users, to switch to this package.

Arpu growth a challenge

Growing Arpu will remain a challenge. Says Lundal: “That’s a challenge to our Arpu on average, but revenue is promoted by volume. If the volume is good enough, our revenue will be positively impacted by that.”

Maxis recorded a blended Arpu of RM55 for the first three months of the year from RM53 a year ago.

For the same period, net profit was up at RM518mil from RM410mil, while its normalised earnings before interest, tax, depreciation and amortisation (Ebitda) grew 6.7% to RM1.156bil from RM1.083bil, excluding the unrealised foreign exchange impact.

interview with Maxis Bhd CEO Morten Lundal at Maxis call centre, Pinnacle Bandar Sunway
Moving forward: A Maxis call centre at The Pinnacle, Bandar Sunway. The company’s transformation plan will require a lot of people training and capability building.
Lundal, however, did not reveal numbers, merely saying “we expect the revenue and profit to be similar to last year for 2016. Next year is still science fiction for us”.

Maxis has the highest Ebitda margins in the region, if not globally, and that has been going on for years. Analysts expect it to continue with such numbers despite the competition.

AllianceDBS Research says Maxis has the best-in-class Ebitda margins. Thanks to the higher contribution from the postpaid segment (~49% of mobile revenue), Maxis commands the highest Ebitda margins among its peers. Margins dipped in FY12 as a result of higher device sales and an increase in the low-margin international hubbing business. This improved subsequently on the back of a staff reduction exercise in FY13.

Despite the pressure on data pricing, AllianceDBS believes Maxis will be able to sustain its Ebitda margins at this level, given a more efficient network from the long-term evolution or LTE rollout.

Ebitda margins have risen to 54% from 48.7% a year ago.

Lundal is more concerned about the absolute numbers, adding that “we have a stable revenue and Ebitda development for this year. The Ebitda numbers have been increasing and are higher than the first quarter of last year and the year before that. We have a stable number. I think we’re doing well”.

Maybank Investment Bank Research, meanwhile, says the litmus test lies in the second quarter of FY16, when the impact from the recent postpaid pricing debacle will show and the quantum of spectrum fees will be announced. It maintains a “hold” call on the stock, with a target price of RM6.60 a share.

The Government wants to award future spectrum via a bidding method and that could put pressure on companies, as the cost of getting spectrum could be higher.

On dividends, the policy remains unchanged. “We will give more than 75% of profit after tax, less than cash flow, and that policy stays,” says Lundal.

Ongoing transformation

Lundal has not finished the job of transforming Maxis into a digital company from just a cellular company.

“I like change. That is the first thing I think about, how to change into something positive,” he says.

The goal then was to create a “good mobile company” and be a truly digital company. “I would say we have become a really good mobile company but I would say we are just early in our transformation to become a truly digital company and that excites me,” he adds.

This means that its interactions with anything from users, solutions and operations to IT and distribution will be digital, and Maxis is very early in the second phase of its transformation to a digital company.

Apart from getting more customers to migrate to its Maxis OnePlan, the focus of growth is on 4G.

It also wants to help companies embrace new ways of working and look at making homes smarter; to live and operate in a smarter way.

“We are shifting more investments towards large capacity increases in the core network. We invested over RM1.3bil last year, same amount this year, which is hundreds of millions more than other industry players.

“We’re proud to be the highest investor in the Malaysian market and we’re going to really focus on that quality experience. It is a key priority. 4G average, high speed is the most important key performance indicator for us,” he says.

“I find the whole competition of who has the most data to be trivial. It doesn’t engage me. Personally, I find that to be yesterday’s fight. What we’ve done is clean, offer a lot of data and focus more on the great network experience we can provide. And we focus on the digitalisation of both ourselves and our customers. I find that interesting. When I go into a meeting and talk about our digital transformation of ourselves and our customers, I’m engaged and forward leaning. It’s more interesting,” says Lundal.

My question is WHAT REWARDS or WHERE IS THE REWARDS for us? Anyone get it? for being loyal?

I'm expecting they recognized us being loyal to maxshit, maybe in terms of better discounts, rebates, better phone offer, more data or etc
which we should be REWARDED not those on the maxshit merchandiser discount. Those merchandiser discount also not attractive at all....

Those who with Maxshit many years and Good payments......get NOTHING in reward. Furthermore previously be discriminated and be dumped (b4 the new maxshit one plan out)

Just like we working in a company. After certainly years of working we been recognized for loyal and contribution to the company, so we been rewarded either monetary or non monetary benefits.

This post has been edited by Mighty Duck: May 7 2016, 02:17 PM

Is the offer permanently or just a 60 days.....(give us a token of sweet)

Have anyone have check Webe at Sunway Pyramid? Hear can get free data plan?

Well, Maxshit again wait and see, no action....till next EXODUS then only they wake up....

Unlimited call, sms and finally unlimited data...(hahahaha) maybe...

AGREED

Well said. We should the one Maxshit should be looking at and value us... WE ARE THE ONE PAID THEIR SALARIES LOH......