i agreed to an offer from Maxis few days ago, RM98, 5GB, unlimited calls/sms, from my old plan surfmore75. after read through so many complaints from fb, now i'm considering whether to switch to Digi or not, cheaper and more quota. already with maxis for 7-8yrs.

Daam... This make me look like and idiot paying more expensive.. One Share 188 with 7GB Data... Haizz...

RM 188 Monthly + 7GB Data + Unlimited Calls & SMS + iPhone Contract (My Current Plan)

RM 68 monthly + 7GB Data + Unlimited Calls & SMS + No Contract (Plan was advised by jackson5759)

I am wasting RM 120 permonth = RM 1440 Per Year..

I am currently on MOP128. Received an SMS from Maxis that reads:

"Congratulations! You've been selected to enjoy a special offer. Hurry! Visit your nearest Maxis outlet to redeem. T&C apply"

Dropped by Maxis outlet later in the afternoon. Showed the SMS. Was asked my phone number and was offered :

Additional 7Gb of data with a topup of RM30 to my existing plan.

Bottom line: 'Upgrade' to MOP158 and get 10 Gb of data...... Oh and no contract 24mths contract... Just continue with whatever remaining contract u are on....

I said i'll think about it......

Actually there's also a special plan from DiGi for East Malaysia customers.

http://www.soyacincau.com/2016/03/18/digi-...-malaysia-plan/

It's not available on DiGi's website but can enquire at the centres/dealers there.

if ever Maxi$ come out with new plan, pity those which are still under contract.

1 more year contract, so cannot bear the penalty at this moment

Just a my two cents since this has gone all heaty.

First, price war. Not all companies are able to join the price war cuz they actually set the benchmark for being the most expensive.

A few years back, Maxis flaunted out a prepaid plan called Hotlink Bagus offering the cheapest prepaid in the market. In less than two weeks, Digi called their new plan Digi 'Lagi Best' being few cents cheaper than the so called Bagus.

Therefore, it probably became a strategy to stick to Service & Quality Network, expanding Fibre and Zerolution services.

I'm a Maxis user, so prolly a lil Pro-Maxis here. But just opinions.

Maxis started One Plan, was successful until everyone else picked up the concept of giving unlimited calls and started price war. No doubt, Maxis wasn't quick enough to counter that, they started thinking sideways by offering One Roam and Zerolution.

There's prolly a few factors I put into consideration why they did not counter back that

1. They have a HQ in the centre of KL owning over 20 floors called Menara Maxis. Maintenance costs, Management costs hiring a new CEO back in 2014? from Vodafone prolly having top notch salaries and etc.

2. No matter how much they lower their prices, Digi or Umobile would prolly pick up the fight and eventually when no one else makes money, they wrap up like TIME and JARING. So much for consumer fun comparing prices now.

No doubt they're lots of ignorant users these days. Some like me are willing to spend a lil more for certain services that only Maxis offers, only because cases like my company pays my bills.

Multisim that allows data sharing and i slot an extra sim in my ipad to utilize the 5gb that i can never use up on my cheap handphone

Call centres that can handle bill disputes unlike celcom which outsources their call centre. You prolly have to walk in should you require a dispute.

But i must admit, it was some backfired plan to offer EM rockbottom price compared to WM. Maxis has always been a semenanjung brand and prolly wanted to win over EM.

The EM one plan has been ongoing since 2014 (used it since then) and the difference was RM 30. I was surprised to find it having a gap of RM90 now.

And another stupid idea to offer it as a retention deal. Wouldn't have caused this much trouble if they had maintained their 10~20% higher than OLO strategy all this while with a lil better service and network. But well prolly that so called 10~20% extra wouldn't be sufficient to cover up for their expenses and profit either

Can pay by instalment?

same here
OP128 , iphone 6s contract , 19 months to go ,im thinking should i pay 950 penalty and switch

Maxis is going on manhunt for Jackson since 2 days ago. Way to go Maxis. Expect more customer to port out soon.

Any announcement officially for the 7th April ?

Maxis rep prefer to b silent reader despite heavy bashing on-going

It's not up to their authority to comment ,especially during this sensitive period .

fuh they're desperate.

maybe they want to find Jackson to give lawyer notice 

oh my god

bro

i really pity u

blame the gadget forum that poison u so badly   

and your contract is jsut way toooooooo long to terminate.

if i were u. i must b heart attack !!

Maxis do msged me weeks ago.. on 11th March 2016 but i didnt reply them because im fed up and decided to port out..

First msg  Mar 11 2016, 01:34 PM
Hi jackson5759,

In regards to your inquiry , is it possible for you to furnish the following details for further assistance?

1. Full name
2. Number of Identification Card (NRIC)
3. Mobile number

Thank you
(some maxis guy)
Second msg Mar 11 2016, 10:11 PM

Hi jackson5759,

We are sorry to hear about your experience and would like to definitely look into your feedback as it was never our intention to make you feel that we didn't value you. Thank you for your loyalty throughout these years. It’s sad to see that you have decided to move on to another provider but we hope that you will think of us should you change your mind. We will be more than happy to welcome you back. You can contact us directly here and we will be glad to assist you.

Thank you
(some maxis guy)

I don't know if this consider manhunt.. but if they really want to locate me that will be very simple as all my data is with them.. lol

Latest update

Previously I said they offer me 7GB for RM88 and unlimited call (another free 1GB for 6 months)

Today I feel quite angry as one of the cs scold my good friend as my friend try to get some offer. So just now I rang them a call, I tell them you give me 7GB only but some customer get 10GB for RM88.

Immediately they pass my line to higher level. After conversation, my offer will be

RM88 for 15GB Data plus free 1GB for next 6 months and another free 1GB for next 1 year.

Which means for next 6 months I will get 17GB, after 6 months I get 16GB, after 1 year I will get 15GB. I think this is the best offer I get so far

Wtf? this really pissed me off and i'll show this to their customers service and demand this package

I'm contract customer 2 lines paying 188 & 158, will they auto upgrade new plan for me? 188 then should get around 30gb data??? Since 88 can get 15gb!!!

maybe the ported out customer volume too huge, haha.....
fb angry counter hit 6.1k now. very soon will reach 10k if new plan still no go.