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Q&A Smart Tag cannot be detected, How to check Smart Tag is working
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TSDracula_X
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Mar 7 2016, 11:53 PM, updated 10y ago
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Getting Started

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Hi Bro, Anyone know how to test the Smart Tag ? My Smart Tag has a new battery, and can detect the Touch n Go card as well, however, it cannot be detected by the Smart Tag lane, anyone know what is wrong with the device ? Thanks.
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Percival II
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Mar 8 2016, 12:06 AM
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Getting Started

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Tol did not read your smart tag because you flipped it wrong side..
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samjet
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Mar 8 2016, 12:06 AM
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Getting Started

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send to repair, if more than rm100 buy a new one
malaysia lousy company nothing much u can do.. u complain they will just ignore u
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MechaLEE
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Mar 8 2016, 12:10 AM
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Getting Started

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ur tinting is not smart tag friendly....tinting too dark
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Boy96
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Mar 8 2016, 12:21 AM
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Yours new smart tag? Check the battery connector. Usually tak rapat one
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TSDracula_X
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Mar 8 2016, 12:34 AM
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Getting Started

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QUOTE(Percival II @ Mar 8 2016, 12:06 AM) Tol did not read your smart tag because you flipped it wrong side.. Correct side is facing up. It worked last time, doesn't work after changing battery.
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TSDracula_X
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Mar 8 2016, 12:35 AM
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Getting Started

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QUOTE(MechaLEE @ Mar 8 2016, 12:10 AM) ur tinting is not smart tag friendly....tinting too dark It worked last time, doesn't work after changing battery.
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TSDracula_X
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Mar 8 2016, 12:37 AM
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Getting Started

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QUOTE(Boy96 @ Mar 8 2016, 12:21 AM) Yours new smart tag? Check the battery connector. Usually tak rapat one Battery is well connected, it shows status "HI".
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SonnyCooL
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Mar 8 2016, 01:41 AM
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change to old version .... i much prefer old version than this new one ......
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snicker
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Dec 18 2017, 01:29 PM
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Getting Started

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Facing the same problem after changing to new battery, smartag is working as the toll can detect it but display "Kad tidak sah", but then I can use the touch and go card to acess it.
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adamhzm90
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Dec 18 2017, 01:32 PM
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go repair at tng branch. rm50+gst fixed
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maniack
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Dec 18 2017, 01:33 PM
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Getting Started

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try go in the SmartTag gantry by reversing
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spacelion
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Dec 18 2017, 01:35 PM
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after replaced battery right? hehehehe ...
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HJ_Ishimori
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Dec 18 2017, 01:38 PM
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Getting Started

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maybe you punya cermin kereta too thick...
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Quantum Geist
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Dec 18 2017, 01:38 PM
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Getting Started

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Those things are notorious for not being reliable, even tng now sometimes hang and they have to restart the machine.
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SUSsharpex
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Dec 18 2017, 01:46 PM
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Getting Started

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Letak kertas dekat battery tu. Longgar tu. Believe me. This problem occur every time I'm changing the battery.
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youngblood29us
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Dec 18 2017, 01:49 PM
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now i feel bad.. i always curse those smart tag users whenever they cant pass through the lane..i assumed they dont know how to use
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koolhui
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Mar 5 2019, 09:00 AM
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New Member
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Facing the same problem after changed to new battery last week, smartag can display balance but toll cannot detect it.
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SUStatabun
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Mar 5 2019, 09:04 AM
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Getting Started

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tha old fat tng is the best tng
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ChuanHong
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Mar 7 2019, 01:11 PM
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any fix for that? it isnt really the battery issue? i changed few battery also same..
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