hi guys. i just bought my xiaoyi dashcam youth edition last week. i found that my video is kindly blur compare to others. my video link ~ https://youtu.be/SdckhOs_1is
Wow, this is kinda bad quality. Not only it's blur, the fish eye effect also very bad. It might be a fake Yi cam. Can claim warranty?
I went to the shop and changed. but it still looks the same. the seller said all is like this .....
This looks fine. Not as bad as yours. Bad fisheye is one thing but the blur can't be so bad. It's Xiao Yi which have good quality video. I find it impossible Xiao Yi brand will sell something this bad. Even my cheap dash have better quality than this.
Hmm. Do a stationary video. Like in traffic jam, parking or red traffic light stop. If still persist, try capture video out of your windshield.
Its a lens alignment out so the focusing is out too. Xiaomi used to have focus out when the camera is exposed to hot. Once cooled down by aircond should be fine.
I would suggest use the 14 days return back to lzd and purchase another dashcam or another model or others seller (if 2nd unit still same).
I agree with KIntos. Get a refund and buy another brand like 70mai Pro (or non Pro) or Blueskysea B1w or Mijia.
This post has been edited by abubin: Jul 10 2019, 05:33 PM
If cannot refund then maybe try warranty again? Did the seller really change another cam for you or just take it back then wait a while and bring back the same unit? You can try check with XiaoYi support if the unit is genuine.
latest update from the seller. they said monday got new stock come,ask me go change next week.
I assume that is device ID and box serial code, correct me I'm wrong. that is not genuine item as I checked at xiaoyi website.
Did you check the serial against the Malaysia Yi website? If yes, then it only check if the product is through Malaysia distributor. The item could be genuine Yi imported directly from China by the seller.
It's good that the seller is local and responsive to your issue. They even allow you to change to new stock which is commendable.
This post has been edited by abubin: Jul 12 2019, 10:58 AM