Maybe u can go post office and show them the tracking number if u have time and want collect item faster..i rmb once before i faced the same thing, no notice left at letter box but I know my item failed to deliver today so I just go post office directly without the notice..(my case the post office in pj seksyen 51A operates till 8pm weekday)

But the japan pos status is weird..if retention ur item won't be showing Processed at Kelana Jaya office..

Normally they should be placing the notice directly when failed to deliver...maybe someone took it and place it back today (if u staying at condo)?
Anyway luckily item not sent back to japan

This post has been edited by swx999: Oct 9 2017, 09:42 PM

The certificate is given by a famous forum website in china 78模型网, which is quite famous among gunpla builders. I rmb they do update those WF or gunpla event or expo photos in japan.

This post has been edited by swx999: Jan 24 2018, 01:44 AM

Theoretically speed difference and Saturday delivery for Priority, but sometimes it's same, I tried receiving their delivery during Saturday ( half day work) even I used Economy. Fedex usually departs very fast from Japan. Today ship out, tmr might arrive. Just that it might take some time to clear at kastam. Also beware of tax as FedEx tax rate higher. Kastam have ANOTHER sheet of shipping price which is 5 times higher than what u actually charged and paid for. (Shipping rate which starts from RM2xx)
Even ur shipper declared the courier charges, they will still ignore it and recalculate. (Every single oversea FedEx is using the same shipping rate, kastam still use the "OFFICIAL" FedEx shipping rate shown at FedEx website, which is VERY expensive. I believe they received tons of complaint about it) Who the hell will charge customer cheap shipping price if they pay high shipping fee. RM 60 vs RM300 lol..

Ended up ur parcel total value being "JACKED UP". Tried contacting FedEx local before but no solution for this GHOST issue.

This post has been edited by swx999: Feb 2 2018, 09:05 AM

Sometimes might be lucky to skip..i tried shipping 10kg of idol fan club books before, which I won from auction with 1yen 😂😂
In the end got safe...the declaration really wrote 1yen at the item description since the actual value i won is 1yen and I can't underdeclare anymore.
Wonder if kastam suspect it LOL...box didnt get opened.

No idea about it. But other times i tried shipping concert book + audio cd...they tax all of the items instead of only audio cd...guess maybe they assume it as old books..otherwise, with that weight, the shipping fee value itself already exceeded rm500 if using their STANDARD RATE 😂😂

I think he meant in Japan..

This post has been edited by swx999: Feb 2 2018, 06:08 PM

Dont think FedEx can guarantee 100% pass..they are just courier and when those big heads need to take action for their quota then they still need to do something.

Once entered Malaysia i think japan side is not updating immediately as they get the info from malaysia. For small packet even slower. I already signed and received the item and our side tracking shown received but japan side still dispatch inward exchange at kastam LOL

This post has been edited by swx999: Mar 29 2018, 09:40 PM

Btw, google rate is for market reference. In fact, money changer is selling at higher rate, in which banks might also following the same way when charging.. there is also a percentage charge for credit card use if i didn't remember wrong. Guess this is the reason why bank charges us higher.
For debit cards, everytime they charge me a very high rate at the moment i use it (In RM term).. but when it came to actual payment, the charge is usually less than the initial charge.

From my experience with tracking start with RM/RR (mine is small packet), the tracking always update slow even in Selangor. They can dispatch an item out of somewhere and didn't update for few days.

I guess the receiving party didn't go and collect when it is ready to be collected (eg. Pusat mel nasional dispatch out the item but branch didn't go collect for few days), which make the item looks like missing at somewhere for few days or takes few days to travel from klia to selangor.

I also worry everytime i use air small packet when I see the status stucked for few days but at least it arrived in the end. But this is in selangor i not sure about Sabah.

IMO, calling through phone doesn't give much help in getting info unless there is something happened to their dispatch flow. Then maybe the officer will tell u these few days got some issue our delivery will get slower. Otherwise they will just telling u back the latest tracking result which u may found and read as well. (The item is currently dispatched out of somewhere)

They don't bother how much u actually paid, they will just follow their shxt schedule same as fedex and claim that ur shipping cost shown on the declare is fake. U ask shipper they say these declaration done by courier. U ask courier they say these declaration done by shipper. Kicking u like a ball. Guess this is the way they earn some money. When the shipping fee is much more higher than an item, why would we using this shipping method LOL

Maybe need to wait the new government to find out these hidden rules and get rid of them.
I don't mind paying tax if it is really exceed but this is just way far ridiculous.. this is a scam LOL
It's like a Bangla holding permit but the police say the permit is fake, don't even want to check their system to identify the authentity and ask for coffee.

They can always check with courier regarding the actual shipping fee collected but they chose to ignore it and follow their schedule. Maybe this is one of the way the courier get some extra income

This post has been edited by swx999: Jun 2 2018, 02:37 AM

Might be still at japan and not yet board to flight
or
malaysia side haven't update their system (maybe the parcel arrived here but they still not yet register the tracking number to malaysia tracking system)
Sometimes you will see the tracking in Malaysia suddenly updated that the item was arrived few days before they update the latest status of parcel.
I guess this is quite common for rSAL zzz

Previously fedex did it all the way and now DHL also doing the same thing which is ridiculous. =.=
I wonder what is the use of shipping fee declaration when our kastam is using the so called "official" price list to estimate the shipping cost.
When you contact them, they will say they can't do anything and ask you to talk with kastam. You will be kicked like a ball around.
When you call kastam, they will say they only have the "official list" and they estimate based on the list.

I wonder if this can be brought to court as every single seller oversea are using the same rate (the actual rate we paid for). It is impossible for the seller to help us paying the remaining without charging us.
But still the courier insist putting the "official rate" at their website, allowing the kastam to leech us.

You may try discuss with them ( I did success once discussing with them by first refuse to sign the parcel, in the end they allow for negotiation, but the 2nd time I try, the kastam side say "it is like that", we follow the rate.)
It is so annoying when you can even prove the actual fee you paid but they refuse to take a look at it. Last time I told them I can log in to my order history at the seller website and let them check but they refused to do so.

Obviously it is a grey area for both party to take advantage at receiver. Seriously I hope some people with law knowledge in this field can help us to make voice of such issue.

Otherwise this situation is just forcing us to make underdeclaration. (I made once before when I am fxxxking annoying that few of my parcels which is declared at actual value were taxed because of the stupid shipping rate.)

FYI, their rate is started at min RM200 approximately. So basically a normal shipment will be estimated at about RM3xx for 500g above. So in the end you can only order items around RM150.

Actually that time i appealed to FedEx. Then they ask kastam to contact me. So I don't have their contact 😂

Ya I do agree the list is to avoid escaping tax. Actually the rate is for personal shipment. Every business site do have a discounted rate which is almost same for many sellers. I don't think kastam don't know about it.
I contacted both seller and fedex before.

Case:
Shipping fee was declared as the same as my item value.
Item value: 7000yen
Shipping value: 7000yen (actual shipping fee is just 1.5kyen around, just few music cd so it's not heavy)

Fedex side statement: The seller didn't declare the shipping fee during shipment. So they use the same value as item value.

Seller side statement: The shipping value is not written by us. FedEx will help them to generate the declaration form so they can't fill the shipping fee.

Both side insist they did their job.😑

For another seller, they just follow the "list" even shipping fee was declared as they feel we are underdeclaring.
Suppose courier should help us to solve it as they themselves are the party who actually receive the payment we made. They clearly know how much is it.




This post has been edited by swx999: Nov 15 2018, 07:19 PM

Actually, for lower price shipping fee (around 1.5kyen), they are slightly expensive by 200-300yen for fedex economy (priority will have more difference, usually economy and priority delivery speed not much differ for us) from last time i used(quite a long time didn't ship item). If u try heavier shipment like 5kg, EMS will cost you higher (can't recall back the price, maybe 5k-6kyen?),while FedEx they charged me 3kyen+ that time.
As mentioned by MeToo, their tracking system is really good. For tax declaration etc, EMS will be a safer way. They help u clear if tax is within RM100. For DHL shipment from Amazon.jp, they pre charge you a tax amount and will release the charge if there is no tax.