Anyone here deal with Mohd Haider & Co before? Staff by the name Chua, to be specific.

I was introduce by my agent to engage with them, all document sign and submitted, loan approved and all now is waiting for the thing to be complete.  My problem is I been waiting since April last year. Each time I call no pick up, even he pick up my call, he will said give him time. Even I go to his office in Bangsar south, he dare to tell me, you got no appointment with me and I got time to see you. I almost want to vomit blood. There is one time, made appointment with him, double confirmed again the day before and I reach there, office was close, no one working and call and call, waited for 2 hour and to my surprise I am not the only one got appointment with him, there is another couple waiting for him. Till the next working day, I called him, he dare to said “  I forgot and I went for medical check- up and switch off my phone”. Recently I went to the office and yes without appointment and he also refuse to see me, the  only different this time is Mohd Haidar is there too, and the boss also is not much of help, seem that working with him would be stress free. According to Haidar, he will help me to pressure him to finish my case, but already two month also nothing happen. Even the owner side also having the same problem and we are sharing the same “idiots” in the same firm.

So I am wondering which department I can file complain with? Or what else can I do beside waiting?

thanks in advance...

YES. this is the firm.

the unit is frm D'Rimba apartment in Kota Damansara. is a bumi lot.
i already obtain the letter frm the PKNS since Oct tat confirm the unit is converted to non bumi status. and the owner will pay the penalty.  and my loan office been chasing Chua to get the document in order for them to release the loan. for owner side, is he is a government servant and the loan is from the government. all i know is his side is waiting for the redemption notice. this is the only information i have.

sounds like some third class law firm that hired third class graduates.