Im unable to receive verification sms. In my case, it was after i ported my phone number from celcom to hotlink. i tried on my mom's mobile number, it can receive the verification sms. but the main concern is why my phone number cannot receive? The verification sms is sent by Steam Mobile (which is 6 digit phone number)

Hi gary_96,

We believed that you have contact us in multiple channel and your concern has been escalate for further investigation. Your case reference number is C17359641.

Your patience is highly appreciate.

Thank you