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 PlayStation 4™ Community Official Thread | V14, PS4 Pro Announced - $399 (November 10th)

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lp16
post Nov 10 2016, 11:47 PM

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Will G5 compensate those who pre-ordered but can't get their units or late delivery?

It's really annoying to pre-order, wait with excitement and then BOOM!... walk in gets it first!
lp16
post Nov 10 2016, 11:52 PM

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Just sent an email to G5... Asking if they'll ask those vendors who can't deliver to offer us compensation... tongue.gif
lp16
post Nov 13 2016, 11:34 PM

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QUOTE(add_darkswd @ Nov 13 2016, 10:17 PM)
My guess is even the first batch doesn't receive their pre-order yet from Game Hypermart.
Source: Preordered on 11 Oct from them.
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I pre-ordered from them on 9th Oct... Don't think can get anytime soon. bangwall.gif mad.gif vmad.gif
lp16
post Nov 15 2016, 05:15 PM

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QUOTE(add_darkswd @ Nov 15 2016, 12:51 PM)
Looked like Game Hypermart Facebook page has been bombarded with complaints regarding the pre-order Pro.  I've done my part and gave a civilized inquiry (and asking for a game or two for compensation in my Pro delivery) but I can't help but laughed at all the vicious comments in there. Poor Game Hypermart. Haha

They can do nothing much other than wait for supplies from their stokish but from the customers POV, to wait until end of November to confirm for the Pro take too damn long. Especially for people that doesn't have OG PS4 to play on while waiting for Pro (Don't worry Vita you're still my best bud! Until Pro arrive that is. Huehuehue). Hope they can push their stockish for an early delivery. At the meantime, to those who pre-ordered from HGM, let us go to Game Hypermart FB to cast our complaints again!
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Me too... I've asked G5 to tell GH to compensate pre-order buyers. Also left a comment in their FB page on the same matter.

I'd say many retailers were screwed hard by Sony on this. Can't really blame GH or any other retailers but many are frustrated that pre-orders means nothing!
lp16
post Nov 16 2016, 11:33 PM

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From the posts that I read, most if not all of us that POed from GH is still waiting for our unit.

I will never agree if GH ask me to top up for any difference in currency depreciation. We paid FULL amount as per advertised, meaning there's an agreement from all parties on the purchase price. Already we are suffering the frustration....

If GH really wants a top up, I will defo make a complain to G5 and ask them to deal with GH.
lp16
post Nov 17 2016, 07:21 PM

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I POed from GH on 9th Oct... Which probably means I'll get my unit at end of Dec. And I'll move to NZ on early Jan.... Damn!
lp16
post Nov 18 2016, 08:35 AM

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I've written a complaint to G5 coz they changed my status to 2nd batch delivery on Dec!

How can they do that?! When I pre ordered, it was stated as mid Nov, that's the reason I ordered!

See how they respond.
lp16
post Nov 18 2016, 11:39 AM

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G5 came back with a response regarding my complain. Told me that GH said mine is 1st batch.

Will see if I really can get mine on Nov.

I do agree that it depends on how many units Sony allocated to each reseller. Sony M'sia must work harder....
lp16
post Nov 18 2016, 04:14 PM

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QUOTE(add_darkswd @ Nov 18 2016, 11:51 AM)
Nice! You PO on September if I'm not mistaken?
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POed on 9th Oct.

lp16
post Nov 21 2016, 01:25 AM

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To be in the 1st batch is good but how many of those in 1st batch are getting their units? What if they only get 10units from Sony? As of now even in 1st batch don't mean much.

I'm really getting tulan...
lp16
post Nov 21 2016, 08:59 AM

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I'll just wait for the 1st batch delivery and then decide. If I get mine, then it's a ll well and good. If they still gimme bullshits and push me to 2nd batch, then I'll canx my pre-order coz I can't wait. Moving abroad soon. Will then lodge a complain at G5 and demand compensation due to misleading and false advertising. mad.gif vmad.gif ranting.gif

What we should do now is to update each other if anyone of us gets our unit from pre-order from G5.

This post has been edited by lp16: Nov 21 2016, 09:03 AM
lp16
post Nov 21 2016, 11:09 AM

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QUOTE(figure8 @ Nov 21 2016, 09:26 AM)
sp&k still taking preorder. eta jan 2017.. huhu.
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And they still call this as "Pre-order"??? bangwall.gif bangwall.gif

lp16
post Nov 21 2016, 11:13 AM

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QUOTE(add_darkswd @ Nov 21 2016, 11:04 AM)
Just called GH and my numbers in the PS4 Pro waiting list are No. 101. They ordered 200 units from supplier but cannot confirmed how many would be here on arrival. And the arrival ETA still at the end of Nov.

Welp, things are not looking good for me if the supplier only ship 100 units first. bangwall.gif
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When did you place the order? I'm on 9th Oct thru G5.
lp16
post Nov 21 2016, 04:52 PM

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I've just got a reply from G5 assuring me that I'm in the first batch queue. Told me to ignore the Order Status.... Fingers crossed. Hope all that POed on Oct will get our units by Dec.

1st time POing is so stressful.....
lp16
post Nov 21 2016, 07:46 PM

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Mos5 probably stock allotment were concentrated in US and EU since X'mas is coming. This is the time to capture market share.
lp16
post Nov 22 2016, 10:35 PM

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If GH or any reseller ask us to top up any amount due to whatever reason, we shd not take it lying down. What was advertised, with discount codes etc are in black and white. It's a free market, willing seller & buyer. We agreed and we paid in full. Unless what we paid are partial booking fees; which is NOT!

We paid in full for something we want and the seller agreed to take our money thru a middle man. Any fluctuation in Forex is NOT our concern. It's not like we can ask seller to reduce price if USD drops, right?

Doing biz is risky and it's something all biz men faced....
lp16
post Nov 23 2016, 06:53 PM

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QUOTE(brianw87 @ Nov 23 2016, 04:40 PM)
Got reply from GH
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When did u PO, bro?

lp16
post Nov 24 2016, 02:34 PM

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GH replied and said I'm on 96. POed on 9/10
lp16
post Nov 27 2016, 12:04 AM

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Mid Valley Sony told me if book now will surely get before X'mas. RM1799nett

Also said every where stock also not enough! Maybe Sony underestimated the Pro's demand this time round.
lp16
post Nov 28 2016, 06:34 PM

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Damn!!!! I got that mail too from GH!😬😈

Now I'm in a dilemma. Continue to wait and hope for the best or canx and get refund.

I'll be moving to NZ soon, so getting the Pro on Jan is NOT cool.

Fuck!!!!!

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