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 Official TM UniFi High Speed Broadband Thread V24

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rjb123
post Feb 11 2016, 02:32 PM

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Happy here since moving to 50mb, no problems. Stable and speed as expected. Nice to have the upload back to 20mb! smile.gif

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rjb123
post Feb 29 2016, 08:26 PM

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Connections to Asia seem to have problems.

Connection to my UK VPN is fine, ping around 300ms which is quite normal.

Connection to Interactive Brokers which is hosted in HK is terrible - keeps dropping.
rjb123
post Mar 13 2016, 11:16 PM

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Connection to UK VPN is nearly unusable .. packet loss and high pings sad.gif

Hopefully they fix the international link soon - can't get much work done like this!
rjb123
post Mar 14 2016, 10:00 PM

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Routing all traffic through a Singapore based VPN seems to avoid the issues caused by undersea cables. Connection to UK is acting as normal - slightly higher latency but no packet loss as before, success!
rjb123
post Mar 14 2016, 10:19 PM

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Through VPN :

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Without VPN :

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rjb123
post Mar 15 2016, 10:50 PM

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QUOTE(pakji @ Mar 15 2016, 10:05 PM)
what you use VPN can share please
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IP Vanish, is like $10 / month.

Using SG server.

Unifi connection is like shit without VPN (only one PC is running through it) , through VPN working perfectly.

Getting 30mb down / 10mb up on speedtest - and most importantly good pings of around 250ms to my UK server with NO packet loss!
rjb123
post Mar 15 2016, 11:22 PM

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QUOTE(pakji @ Mar 15 2016, 11:13 PM)
i use streamyx seen slow that why i going try vpn with sg
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Yeah, line is bad without for me (Unifi 50mb) - lots of packet loss.
rjb123
post Mar 15 2016, 11:30 PM

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QUOTE(babycookie @ Mar 15 2016, 11:28 PM)
Yeap im using Unifi 50mbps too
So much packet loss
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Can't say I've had more packet loss since changing to VIP50 to be honest, only issues since this cable issue
rjb123
post Mar 23 2016, 02:07 AM

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QUOTE(tytung @ Mar 23 2016, 12:34 AM)
Suddenly cannot connect to the web...but the three lights on the modem all yellow, no red. Diagnose says cannot reach DNS, anyone ?
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Tried changing DNS ? Can you ping 8.8.8.8 / 8.8.8.4?

Also I'd be happy to pay RM300 for the TIME 500mb connection - unfortunately not much incentive for TM to compete as their coverage area is relatively small.

But it's a step in the right direction - let's see what new plans TM comes out with!
rjb123
post Mar 23 2016, 12:30 PM

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QUOTE(fruitie @ Mar 23 2016, 12:16 PM)
If my house is covered, I don't mind paying the RM 500 penalty fees and I heard from Time dealers, they will compensate it back to you.

I wish, I really wish I'm living in a high rising building with Time coverage. cry.gif
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Me too - funny thing is the last 3 condos I stayed are all covered by TIME. Since having 2 dogs need to stay in landed, now no more coverage sad.gif

I can't get rid of the dogs for faster broadband biggrin.gif
rjb123
post Mar 27 2016, 03:54 PM

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QUOTE(kyle_kon @ Mar 27 2016, 02:39 PM)
Just upgraded from Vip5 to Advance Plan 30Mbps. When I perform a speedtest using wifi, I get around 10-13mbps of download speed. But when i perform the speed test using direct Ethernet cable connecting to home plug, I only get around 5mbps of download speed. Any idea why is this happening? Currenly using a Tp-Link router TL-WR841ND
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Have you tried directly to the router ? Homeplugs aren't really a good indication compared to a direct connection.
rjb123
post Apr 1 2016, 04:28 PM

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I don't think TM will ever be able to compete with Time on price - a similar comparison would be comparing BT and Hyperoptic in the UK : one has to provide coverage for majority of households, another chooses which high rise buildings to enable and doesn't touch any landed properties!
rjb123
post Apr 1 2016, 07:17 PM

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QUOTE(calvinlaw510 @ Apr 1 2016, 07:15 PM)
really??? i already process for my upgrade. 3 to 7 working days process the officer told me. tongue.gif
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Same

Last time when upgrading to VIP50 also they said will take 7 days but happened by the end of the day.
rjb123
post Apr 1 2016, 07:43 PM

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QUOTE(calvinlaw510 @ Apr 1 2016, 07:23 PM)
this time upgrade to 100mb TM will send technician to my house to change the BTU and router as officer told me my BTU and router provided by TM 4 years ago cannot support unifi pro...
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Yeah, they said the same about RG4 - not sure if by that they meant the router or the modem.

Router I use my own anyway - modem of course the one provided by TM
rjb123
post Apr 1 2016, 08:20 PM

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QUOTE(poh880 @ Apr 1 2016, 07:54 PM)
But looks like it going to take longer this time  sad.gif
Last time from VIP20 to Advance 50, end of the day. But this Pro 100 still stuck at "Processing" since 9:30 this morning.  dry.gif
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Where do you see this processing status?
rjb123
post Apr 1 2016, 08:27 PM

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QUOTE(poh880 @ Apr 1 2016, 08:21 PM)
https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
After login, go to "My Services" tab.
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Oh mine is blank there, doesn't show anything
rjb123
post Apr 1 2016, 09:34 PM

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QUOTE(poh880 @ Apr 1 2016, 09:28 PM)
Then your application have yet been submitted.
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I see

I called them this morning, they called me back in the afternoon maybe 3-4PM to confirm everything.

Last time when changed to 50 I don't recall seeing anything on the online portal either.
rjb123
post Apr 1 2016, 11:14 PM

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QUOTE(fruitie @ Apr 1 2016, 11:02 PM)
Like I always say, the faster the better. laugh.gif
Once you have it, you can't resist. biggrin.gif
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Exactly - 20mb was probably sufficient , 50mb more than sufficient but can't resist when they offer 100mb.

My office in London isn't on a fibre enabled street and that costs rm3k a month for 100mb!
rjb123
post Apr 3 2016, 11:04 PM

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TM will apparently replace existing routers with RG4 - not sure about the modem

Will see when they call back next week.
rjb123
post Apr 3 2016, 11:08 PM

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QUOTE(icemessenger @ Apr 3 2016, 11:06 PM)
299 promotion price until end june 2016

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Ex GST so around 317 Inc.
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