Called up TM and they said could be issue with the outside port since no signal is receive at my modem?!
Official TM UniFi High Speed Broadband Thread V24
Official TM UniFi High Speed Broadband Thread V24
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Feb 23 2016, 11:12 AM
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#1
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Senior Member
1,098 posts Joined: Nov 2006 |
Unifi down for me (5Mps / Kepong area)... but I believe is due to the 'Modem' (the black one)
Called up TM and they said could be issue with the outside port since no signal is receive at my modem?! |
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Feb 24 2016, 04:01 PM
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#2
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Senior Member
1,098 posts Joined: Nov 2006 |
So my Huawei EchoLife HG850a stopped working. I came across a post that changing power adapter could resolve it. Tried with another 12V output adapter and bam... working again.
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Feb 24 2016, 04:42 PM
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#3
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Senior Member
1,098 posts Joined: Nov 2006 |
QUOTE(blacktubi @ Feb 24 2016, 04:14 PM) You should get them to change the adapter. Haha... the thing is the appointment timing is always way off. I wonder if I can just mention to them regarding the adapter that resolved the issue and get a new adapter. The device is TM's property. It comes with a lifetime warranty. |
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