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 Official TM UniFi High Speed Broadband Thread V24

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babycookie
post Feb 29 2016, 11:30 AM

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Any official report on issues regarding their international cable broken or anything? I been getting really high ping for games that are American such as Diablo 3 but fine with Asian based games such as CSGO

50mbps user here

This post has been edited by babycookie: Feb 29 2016, 11:41 AM
babycookie
post Feb 29 2016, 10:17 PM

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Can't even game aih.. 3000+ ping in Diablo 3
Csgo Im lagging all over the place can't even do mission..........
babycookie
post Mar 1 2016, 02:29 PM

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Latency in games is still high sad.gif
babycookie
post Mar 1 2016, 07:17 PM

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Facebook and youtube is fine but not games.. sigh.
babycookie
post Mar 1 2016, 08:10 PM

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QUOTE(erik8lyt @ Mar 1 2016, 08:57 PM)
What games you have problem with? Is it Dota?
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Dota.. CSGo.. Diablo 3 (the worst one probably cuz its in USA)
babycookie
post Mar 2 2016, 12:08 AM

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QUOTE(choonminlee2007 @ Mar 2 2016, 01:06 AM)
In CSGO, how does the problem looked like? is it something like delaying? i can't listen to voice chat at all in the game (voice seems like lagging). Then, i felt like some sort of delaying... even chat as well...
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Literary lagging as in suddenly everything stopped then move again and bodies dropping frm the sky. Rubber banding / yoyo effect however you call it. And then the common red word on top right saying connection time out and count down frm 20 seconds
babycookie
post Mar 2 2016, 12:38 AM

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QUOTE(choonminlee2007 @ Mar 2 2016, 01:26 AM)
how much is your unifi speed?
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50mbps
babycookie
post Mar 2 2016, 01:00 AM

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QUOTE(choonminlee2007 @ Mar 2 2016, 01:41 AM)
wah.... seems like yours are worse than mine..
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Probably area matters too ? *shrugs*
Im in Subang Jaya
babycookie
post Mar 2 2016, 03:28 PM

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QUOTE(Xefron @ Mar 2 2016, 03:10 PM)
Telekom Malaysia Berhad ™ wishes to announce that our consortium members have detected a fault on the Asia Submarine Cable Express (ASE) system off Singapore, which affected our Cahaya Malaysia submarine cable linking Malaysia to North Asia and the United States. ASE consists of 6 fiber pairs of which TM owns 2 fiber pairs, named as Cahaya Malaysia. We have immediately taken pro-active steps by optimising our networks to reduce congestion and diverting traffic to alternative routes, thus, minimising the impact to our users. ​



The restoration works requires concerted efforts of all consortium members, and is scheduled to begin on 25 March and is expected to be completed on 31 March 2016. However, we wish to highlight that the restoration works will be subject to weather and sea conditions, identification of the actual location of the fault and the challenges ahead, working at great sea depths and pressure. 



During this period, Internet users may experience some degree of service degradation such as slow browsing and high latency while accessing international websites mainly hosted in the United States (US), North Asia and Europe. Customers using Virtual Private Networks (VPNs) and other critical business applications linked to US, North Asia and Europe may also experience some level of service degradation. 



We will continue to provide necessary updates on the progress of the restoration works via our official customer support accounts on Twitter @TMConnects as well as on Facebook at Everyone Connects, and will monitor feedback from our customers on the quality of service experienced. 



We apologise for any inconvenience caused and would like to assure customers that we are undertaking all necessary measures to ensure that customers continue to experience uninterrupted service. 



We wish to thank our customers for their understanding and patience during the affected period. Should you have any questions or require any assistance, you can reach us at @TMConnects​ or via Everyone Connects​ Facebook page​. We can also be contacted via email at help@tm.com.my. ​
*
Source?
babycookie
post Mar 2 2016, 05:48 PM

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QUOTE(cipollll @ Mar 2 2016, 06:16 PM)
YEAH! in the morning, things were normal.

on the other hand, tried just now, packet loss 20% on CSGO. but atleast facebook is accessible. DAMN TM PLS.
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//feelsbro
Imagine my frustration just trying to complete my Gemini Missions while my partner gets furious at me @_@
babycookie
post Mar 2 2016, 09:25 PM

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QUOTE(greyamoon @ Mar 2 2016, 10:17 PM)
http://www.thestar.com.my/tech/tech-news/2...t-traffic-slow/

Hopefully my contract with TM5h1t ends soon
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Gunna be at least 31st of this month it seems and also depends if weather and other circumstances.
babycookie
post Mar 3 2016, 02:18 AM

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QUOTE(Mclaren88 @ Mar 3 2016, 03:13 AM)
Been using VIP20 since 2012. If i upgrade to 50mbps package will they give me a new modem and STB ?
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Nope. I also upgrade frm 20 to 50.
They say they will only give you new stuff when you terminate your current one and reapply for 50 as a new customer. But no gurantees how long they will take for them to come ur house to reinstall so you may have to have a few weeks without internet.

So I just upgrade and buy myself a TPlink modem.
babycookie
post Mar 3 2016, 08:31 PM

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QUOTE(terence_nwb @ Mar 3 2016, 09:26 PM)
Nope, not all ISP in Malaysia use the same cable and routing, I am using TIME fibre, no issue browsing FB or streaming Twitch TV at all.
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Is too bad Time fibre has quota if not I'd switched to it sad.gif
babycookie
post Mar 5 2016, 10:50 AM

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QUOTE(pcphobic @ Mar 3 2016, 07:46 PM)
Workaround to get Facebook website to load

user posted image

Like myself, some of you have experienced Facebook site takes forever to load or just time out and failed to load at all.

The official story is that the undersea cable got damaged (we heard this so many times).
I personally do not believe that because Maxis Fiber and Time Fiber and all Mobile Broadband users could load Facebook website with no issue.

Apparently some Unifi users also have no problems accessing Facebook site. And I found out that they were on IP Addresses starting with 175.xxx.xxx.xxx (external IP, not your internal IP).

So below is my workaround on how to get Facebook site to load.

Step 1:
Check what is your external IP. Some wifi router admin console have a status section where it will display your external IP address. If you don't know how to find it, another way is to go to http://www.network-tools.com/
and it will display your IP address which is your external IP address.

Step 2:
If your IP address is something else other than 175.xxx.xxx.xxx, then proceed to step 3.

Step 3:
There are 2 ways to go about obtaining a new IP address.

First method is to manually reboot your Wifi Router. This usually takes a longer time as you will need to wait for your Wifi router to boot up.

The 2nd method is to go into your Wifi Router's web admin console (usually it is http://192.168.0.1/) and look under the Status section for the WAN settings. You should be able to see what is your external IP and there is a Disconnect/Connect button there. Just click on Disconnect and wait for a while before clicking on the Connect button. Keep doing this until you see that your external IP address starts with 175.xxx.xxx.xxx
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Is this optimal for gaming as well?
I think Ive click the connect and disconnect button 50 times already trying to get this ip ^^"
babycookie
post Mar 5 2016, 05:09 PM

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QUOTE(wcypierre @ Mar 5 2016, 05:42 PM)
what is your ip? you can see it here http://ip4.me/

Example: 209.11.xx.xx (show the first 2 only, last two put xx or else ppl can find you through ur ip)
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Im on 175.139.xx.xx also lag hard in games.
Im much very sad
babycookie
post Mar 6 2016, 04:18 PM

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ping to google.com.my also non stop time outs ^^"
babycookie
post Mar 8 2016, 03:07 PM

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QUOTE(jiaen0509 @ Mar 8 2016, 03:49 PM)
400ms+ ping for us server =.='' how to solve? Is it due to TM submarine cable fault cause high ping... any1 can tell me?
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I wish Ive 400, im getting 1k ms to US server in diablo 3 and world of warcraft
babycookie
post Mar 15 2016, 06:18 PM

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Adui...Attached Image
babycookie
post Mar 15 2016, 06:46 PM

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QUOTE(biloxee @ Mar 15 2016, 07:35 PM)
Mine is okay in terms of pinging Google. But some sites defo slow to load.
[attachmentid=6174473]
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Its been like this since yesterday and I reset router and stuff still like this *sighs deeply*
babycookie
post Mar 15 2016, 10:21 PM

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QUOTE(y500 @ Mar 15 2016, 10:33 PM)
cant connect to battle net at all...

screw tmnut..
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Same.. Restart a few times still cant login

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