Nah.. Let's hope for mooarrr speeds, stable and cheaper..

Check your bill breakdown.. Perhaps, being charged prorated days from previous subscription.. Advance 30 + Aneka pack is RM179 (GST excluded)... If still unclear, call 100 for further clarification..

This post has been edited by voncrane: Feb 26 2016, 12:37 AM

Head over to a TM point...

Full: Full one month charge.
Prorated: Calculated charges per day.. Usually done when price changes before the full month.

Does "cable in the apartment" refer to the connection behind or after the standard wall outlet?

Try to get the building management involved.. I'd have to side with TM on this one.. Till it's rectified, best to downgrade your current plan and evaluate other options.

People have tried, but TM really won't expand until they are ready to. Till then, try to get as many others in your area to contact TM. From a business perspective, the expansion costs needs to be justifiable.. Aka.. Profits.

Yeah, TM doesn't expect all of them to register.. Same as even in high-rise buildings... It's really a hard job getting TM to come in, have to be prepared for a long wait & many pleadings/complaints. I remember waiting for months just for a port to be free & enable me to register, some have had to wait for over a year.. Mind you, these are buildings already with Unifi..

Do a power cycle... Fully switch off all TM equipment, wait for about a minute or 2, then switch back on.

Try reinstalling the YouTube app.

You can download the YouTube apk and install directly, using a file explorer.. There's a thread on the hypptv box, under "Home Entertainment" .. Can find more info there.

Edit: With the Huawei EC6108V8, there's a working Google Play Store which allows download..

This post has been edited by voncrane: Mar 3 2016, 03:45 PM

IMO, nope. TM at the very minimum will endeavor to deliver such speeds as subscribed over an ethernet connection.. Wireless speeds & reliability on the other hand does depend on network congestion & interference.. A better wireless router, setup nicely should overcome that.

See above. In addition, try to nego certain perks.. You might get lucky.

No, I meant that provided your home network is at optimal levels.. You'll get the full 50Mbps from TM, at the very least through an ethernet connection.

No, such charges (used to be RM300) will be waived. Just move your current equipment over to the new place, inform TM of your move and set an appointment for a service fella to come help you setup at the new location.

Router QOS or within the torrent client's settings.

Dig in.. It might be a looonggg wait..

Haha, your case is even worse.. The carrot is being dangled in front of you.. . Welcome to TM logic..

P.S.... On a more serious note, maybe it's cuz even & odd numbered houses are on opposite sides.. Allocated insufficient yet equal amount of ports to houses on both sides, then less ppl subscribed on one side than the other.. Making... What... I give up trying to figure it out..

This post has been edited by voncrane: Mar 4 2016, 07:50 PM

See here.. Under "Service Termination".

Haha... Yeah, saw that too and went .. That's why I posted the link so you could decide from that..

Looks good.. .

Yes, it's possible to downgrade.. The 2 year contract will be refreshed and there's no penalty.

Just call customer service.. Make your request known.. They'll brief you on every & you'll get a confirmation when it's done.

Haven't done it myself as I'm still using the much older hypptv box; however, pretty sure it's possible to enable and use Wifi & LAN (IPTV) services together.. It's been reported.

1. That source isn't legit from TM and it's from 2013. So disregard..
2. My previous post was from recent personal experience. So unless TM has suddenly changed protocol (highly doubtful). I see no reason why they have to collect the equipment back for a move. Now, if it was a service termination? Then yes, one has to return the equipment as its owned by TM. Technically, we are renting it. Yes.. Shocker..

Don't sweat it, just arrange with TM about the move, set an appointment date for the technician to drop by.. All will be taken care of. Usually, they'll come with an extra set of hardware, just in case any piece in the current set isn't playing nice.. In that case, if still within your warranty period, they'll replace on the spot for free.