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 Official TM UniFi High Speed Broadband Thread V24

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soonwai
post Mar 9 2016, 12:23 AM


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QUOTE(mango89 @ Mar 8 2016, 10:40 PM)
HAHAH yea sifu please advise on safe "ways" to make it spoil  biggrin.gif
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This is how I got TM to change my STB from the original wifi-less one to the new white one. This was done right after I upgraded to Adv30.

I put in just enough firewall rules in the router to max out its CPU when both the internet and HyppTV is running at full speed. 30mbps & 8mbps respectively.

What happens is that when I do a speedtest or when I'm downloading at max speed, HyppTV HD channels will start to stutter and pixelate. Then I complained about that to 100. Some techs came to check. The 'problem' is reproducible anytime. According to the techs, it's the first time they've seen this problem. Eventually after some testing, they offered to replace both the STB and the BTU. I just took the STB.

I'm sure one can do a similar thing to simulate a router problem.

Or you can just zap it with electricity to simulate a lightning strike.
voncrane
post Mar 9 2016, 09:11 AM

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Interesting ideas for research.. Journal-worthy I say.. brows.gif
iz1011
post Mar 9 2016, 02:00 PM

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Hi guys!

Am new to the unifi scene but currently facing problem with the provided router. it seems to be unstable with the wireless connection. Here goes the question, can I make it into a bridge mode and use Xiaomi router as my access point for it?

Currently Unifi modem is RG WBR 2300.

Thanks for the help in advance.
soonwai
post Mar 9 2016, 02:22 PM


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QUOTE(iz1011 @ Mar 9 2016, 02:00 PM)
Hi guys!

Am new to the unifi scene but currently facing problem with the provided router. it seems to be unstable with the wireless connection. Here goes the question, can I make it into a bridge mode and use Xiaomi router as my access point for it?

Currently Unifi modem is RG WBR 2300.

Thanks for the help in advance.
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For using as an access point just plug your Xiaomi into one of the ethernet ports on your router. Turn off the wifi on the RG. Configure your Xiaomi's wifi. Thats it. No need bridge mode or anything like that.
dreamthief
post Mar 9 2016, 02:37 PM

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QUOTE(spreeeee @ Mar 8 2016, 06:11 PM)
an update here:-

i finally took up the offer, and additional info below:
- free call to local land line and all mobile phone is subjected to 600 minutes only (which is more than enough)
- the hypptv given is ruby pack, not aneka/varnam, which means supposed the package is actually rm189++
- the offer was given for existing customer with good payment record (i never late to pay)
- as per their policy, modem and router will not be given new one, but tm extended the existing devices' warranty for 1 year
- tm will send email to confirm after 3 days working, upon received this email, will need to reboot the modem in order to get the new speed

rclxm9.gif  rclxms.gif  brows.gif  thumbup.gif  rclxs0.gif  thumbsup.gif
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-after 2yrs contract, back to normal price rm209+6%
Is this true? cause the discussion I had was, the price remains until you take up another package (downgrade or upgrade)
iz1011
post Mar 9 2016, 02:41 PM

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QUOTE(soonwai @ Mar 9 2016, 03:22 PM)
For using as an access point just plug your Xiaomi into one of the ethernet ports on your router. Turn off the wifi on the RG. Configure your Xiaomi's wifi. Thats it. No need bridge mode or anything like that.
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Thanks for the info.
voncrane
post Mar 9 2016, 02:46 PM

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QUOTE(dreamthief @ Mar 9 2016, 02:37 PM)
-after 2yrs contract, back to normal price rm209+6%
Is this true? cause the discussion I had was, the price remains until you take up another package (downgrade or upgrade)
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IMO, it's true.. Current prices are promotional prices...
fantagero
post Mar 9 2016, 03:00 PM

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guys, im using streamyx... is the cable fixed?
my internet kinnda crawling now..

i read somewhere u can ask for rebate.. may i know how?

spreeeee
post Mar 9 2016, 03:12 PM

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QUOTE(dreamthief @ Mar 9 2016, 02:37 PM)
-after 2yrs contract, back to normal price rm209+6%
Is this true? cause the discussion I had was, the price remains until you take up another package (downgrade or upgrade)
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yah, i was told that.

but within the contract period, if any good offer, can change.

tnc is, can only upgrade, not downgrade.
megahertz
post Mar 9 2016, 03:24 PM

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QUOTE(dreamthief @ Mar 9 2016, 02:37 PM)
-after 2yrs contract, back to normal price rm209+6%
Is this true? cause the discussion I had was, the price remains until you take up another package (downgrade or upgrade)
*
yeah, last time when i do upgrade from VIP10 to Adv30, make call to 100, and they said the price will stay even after contract. they recorded my conversation, so anything need to refer there. but i dont hv black and white to proof on my end.
fruitie
post Mar 9 2016, 08:50 PM

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It's OK la, I bet you guys will keep upgrading. tongue.gif
I know I will. laugh.gif
jiaen0509
post Mar 9 2016, 10:42 PM

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QUOTE(zher4883 @ Mar 8 2016, 02:56 PM)
400ms for which side? 400ms to certain city in US seems pretty normal but not for LA
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Server in Los Angeles... Normally what is normal ping result for AL server? Now almost 300ms ~ 600ms
zher4883
post Mar 9 2016, 10:54 PM

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QUOTE(jiaen0509 @ Mar 9 2016, 10:42 PM)
Server in Los Angeles... Normally what is normal ping result for AL server? Now almost 300ms ~ 600ms
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Not optimal but still acceptable. I get around 300-350
jiaen0509
post Mar 9 2016, 10:58 PM

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QUOTE(zher4883 @ Mar 9 2016, 10:54 PM)
Not optimal but still acceptable. I get around 300-350
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That mean even TM fix the sea cable end of the month... The ping also same like now? Or will be better? Is there any way to get the good connection to the LA game server? I use SG VPN more teruk
zher4883
post Mar 9 2016, 11:02 PM

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QUOTE(jiaen0509 @ Mar 9 2016, 10:58 PM)
That mean even TM fix the sea cable end of the month... The ping also same like now? Or will be better? Is there any way to get the good connection to the LA game server? I use SG VPN more teruk
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The ping shouldn't get affected much but rather speed. On UniFi you should expect around 250ms and you can expect to get 200-210 on leased line which cost at least 10 times what you spend on UniFi.
jiaen0509
post Mar 9 2016, 11:05 PM

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QUOTE(zher4883 @ Mar 9 2016, 11:02 PM)
The ping shouldn't get affected much but rather speed. On UniFi you should expect around 250ms and you can expect to get 200-210 on leased line which cost at least 10 times what you spend on UniFi.
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haizzz... I am using streamyx... sometime 900ms 600ms... better result was around 300 zzz
jiaen0509
post Mar 10 2016, 06:33 AM

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QUOTE(mcastor6 @ Mar 9 2016, 11:33 PM)
streamyx ping 2xx-4xx wtf
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LA server?
spreeeee
post Mar 10 2016, 10:13 AM

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the upgrade took less than 2 days, speedtest done from my mobile phone:

user posted image

not bad huh?! biggrin.gif
fruitie
post Mar 10 2016, 10:29 AM

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QUOTE(spreeeee @ Mar 10 2016, 10:13 AM)
the upgrade took less than 2 days, speedtest done from my mobile phone:

user posted image

not bad huh?! biggrin.gif
*
I can get 33Mbps and 11Mbps upload. biggrin.gif
TSjolmy
post Mar 10 2016, 10:37 AM

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I have been without UniFi for 6 days due to a broken cable since March 4 (Friday)! I have reported to TM on that day itself and have contacted TM repeatedly via phone, email & Twitter but each time I got the same response: still in progress.

I have even reported to SKMM and got a call from TM HQ yesterday informing me of the cable breakdown issue and it is still in progress.

I was also informed that the breakdown affected the four out of five blocks of condominiums in my area but a check with some neighbors at the said blocks reveal otherwise, i.e. their services are still up & running!

This morning I even checked with the condo management and found out that except for a few technicians or installers who accessed the MDF room for a short period, there isn't any sign of any technical team coming to perform restoration works that will take a long time!

In other words, I strongly believe TM has NOT started the restoration works at all, which is why repeated communication with TM on the progress reveal the same thing without any concrete update on the progress!!! mad.gif mad.gif

I wonder if there is any other way I can escalate the complaint to without relying on official communication medium.

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