hahaha....we already feel potong stim earlier than u lahhh

Guys, I recently installed Unifi in my house, and I have trouble with getting an excellent connection from some places in my house.

I live in a double storey house and the router and modem is all in my living room. I have good connection in all places except the downstairs study room.

I receive good signal (4 bars out of 5) from the wifi icon on the start bar, but the browsers are not moving at all. Cant even surf facebook, youtube, twitter. I managed to test its speed, but it is only 0.65mbps, I am receiving more than 25mbps in my living room.

Anyone can help me with my problem? If so, what should I buy? A new router? An extender?

TM gave me the TRG212M Wifi Router.

best is get alternative router, router given by TM tak boleh pakai one
else, can consider buy homeplug / wifi range extender

Just go for it.. ..Might need to get a better router though than stock...That's if you experience WIFI connection issues... Else, leave as is and enjoy the speed bump. A bunch of us on here tried negotiating for FOC calls and got denied... So that's some real bonus there.

Welcome...

Also, according to the tm representative, they will not change the existing modem and router, unless it is faulty...

Make it spoilt.

Yeah, that's true... For me, the main reason I refused to upgrade as yet.. still on VIP10 and have a few months left... Me wants the newer equipment + renewed warranty period. It's a shame that TM would be so quick to renew one's 2 year contract but be unwilling to swap out older gear with the newer models. From a biz standpoint, I get it though. If it ain't broke... Don't fix it ... If it breaks outside warranty, screw the customer...

Haha... For research purposes... Please PM me such safe methods..

hey guys, currently im on VIP5. i plan to upgrade to 30mbps. any idea how to do it?

Call 100 or walk in to nearest TM Point for faster service.

400ms+ ping for us server =.='' how to solve? Is it due to TM submarine cable fault cause high ping... any1 can tell me?

400ms for which side? 400ms to certain city in US seems pretty normal but not for LA

I wish Ive 400, im getting 1k ms to US server in diablo 3 and world of warcraft

just got my new stb & router from tm technician yesterday..successful install kodi into it..

an update here:-

i finally took up the offer, and additional info below:
- free call to local land line and all mobile phone is subjected to 600 minutes only (which is more than enough)
- the hypptv given is ruby pack, not aneka/varnam, which means supposed the package is actually rm189++
- the offer was given for existing customer with good payment record (i never late to pay)
- as per their policy, modem and router will not be given new one, but tm extended the existing devices' warranty for 1 year
- tm will send email to confirm after 3 days working, upon received this email, will need to reboot the modem in order to get the new speed



This post has been edited by spreeeee: Mar 8 2016, 06:13 PM

Can share how you got them to change it for you?

Ohh.. yours is consider "upgrade package"

I also good payment lah, TM tele sales got called me previously,

but the offer they said is upgrade to 10MB which I'm not interested at all and lucky didn't upgrade too...

HAHAH yea sifu please advise on safe "ways" to make it spoil

Burn it by using unofficial adapter

Reverse the polarity of the power input jack

Or use higher voltage adapters