The thing is.. I am a more frequent user of Grab than my friends yet they received the code and I didn't. That's what makes me unhappy with Grab.

Last time they offer the "RM0 for rides RM7 and below" promo and they extended it, only to selected users. Those "selected users" are those who have not activated Grabpay, so they're using that as a method to attract them to use Grabpay.

I have been one of the earliest and faithful adopters of Grabpay yet I did not receive any added gifts from Grab.

Back to this Merdeka promo, I've been using Grab much more than my friends (I am almost a Platinum member, but just couldn't reach it by just a few hundred points before the period was refreshed)

My friends who are hardly Silver members received the promo while I didn't. Maybe because I always gave feedback and complaints to Grab?

To add salt to the wound, Grab increased their price quite dramatically recently.

Previously a ride from my hostel to college was RM5, then increased to RM6 with the new fare structure, then now it's RM7
Uber is offering it at RM4+.

They removed most of Grabshare which has in the past eased my student financial woes whenever I need to travel alone, like going to the airport via Putrajaya.
(RM28 with Grabshare, RM37 with Grab, but now RM45 after price hike)