if rider cancel within 5 mins - no issue

This happens to me too. Usually if there's no charge. It won't display this message.

Grab Promo Code Free Rides Discount Hong Leong Bank 7/7 Celebration Promotion

Promo Value: Users enjoy RM7 off 2 Grab rides. Limited to 10,000 redemption.
Promo Usage: Applicable for new and existing Grab users only.
Grab Promo Code: HLBDD17

1. Their system is kinda fcked-up.
2. They do not have enough drivers during peak hours, hence the surge.
3. Most seasoned drivers will not drive >5km to pick you up, including me.
4. If you do not cancel, the driver will cancel 5 mins later and charge you rm5.
5. It's best to use Cash payment, as you can dispute on the spot if there is any issue.

Even if supply and demand, i think rider should be informed first instead of sudden surge when i reached the destination. This happened to Uber only.

For example:
Trip to KL with promo code stated the fees as RM13.
When i reach KL (without jam and whatsoever), suddenly the driver charged RM37.

I am a frequent Grab & Uber rider. No matter whether there are increased of demand or what so, Uber should not suddenly surged the charge by 2.9x. I do understand that Uber rate is not fix especially if there is jam but I think using high demand, low supply as an explanation is totally ridiculous!

If the demand is high and supply is low, Uber should upfront increase the rate from RM13 to perhaps RM15-18...very unethical to suddenly charge more when the rider reached the destination.

surge definitely got nothing to do with jam.
is supply vs demand.
surge is created when the demands for trips soar higher than usual.

for uber....in principle, yes. But in reality, no

But once u booked a ride b4 surge, the fare should not be based on surge rate right?

For Uber, once u booked a ride during surge pricing (e.g. RM 10 instead of the non-surge pricing for RM 6), you should be charged RM 10 at the end of your trip. But, for some reason only known to Uber, they may charge you RM15. So, you'll need to check and contest the extra charges with Uber.

However, for Grab, once you have agreed on the RM 10, no matter how jam it is or how long the trip takes, you will still be charged RM 10.

GrabPay: RM10 off per month from Aug - Oct 2017

    In order to be eligible for RM10 off x 1 ride every August, September & October 2017, you need to complete at least ONE ride on GrabPay from 3 July – 16 July 2017.
    This campaign will expire on 16th July 2017 at 11.59pm.
    If you have successfully completed at least ONE ride on GrabPay (credit/debit card) between 3rd – 16th July 2017, you will be contacted by Grab within the first 5 working days of each month in August, September and October 2017 to inform you about the promo code that you will be entitled for.

Hope you guys don't miss the boat.

yes. mine works!

Yeahhh! Mine also can use!
RM10 weeeehoooo

wondering if those eligible for GRABPAYMAY - GRABPAYJUL is entiltled as well or only for new Grabpay users?
Always, ALWAYS take a screenshot of the initial pricing upon booking. A bit troublesome but saves you a lot of headache if they overcharged. This is one of the reasons I only use UBER when there is no promo on GRAB, and UBER drivers are prone to cancel the ride, and their app interface sucks, most confusing to use.

hi want to ask something. in uber app i've already put the code for free rides (SC2016MY ). so how will this code works?
Once u selected the route it will auto deduct the discount based on the promo code, and show u the discounted fare.

can i use it if i use cash for payment?
Refer to the T&C below

and if yes, how they will deduct from the final fare? thanks.

it's for SC card holder dayum. i thought can be use by anyone.  how do i remove this promo?

today took uber, from lrt to house, about 3km, whole journey less than 10min , no jam nothing ......

use promo code rm5, so need to pay anything .....

but reach my house got extra charged rm3.30 ..... celaka uber ...

already complain to them thru apps but still no reply .....

pls becareful guys, especially when u r using debit/cc ..... n must double check     

The system will apply proper promo code.. all you need to do is to verify where the promo code applies.
For Uber it will auto use the most recently added n qualified code first.

To avoid SC promo code, simply don't use SC card to book your ride.
He doesnt have SC cards.

so i need to wait until september only can use other code? fuuuuu 

maybe will try to remove it first since i'm a first time user. can't get any first time user code working if the SC code is still there.
thanks. will try later.

edit: nope not working. i think since the code tied to my phone number no matter if i sign out or uninstall the app, it's still going to be there. well time for grab then.

Nope already tried that code. as i said before, the SC code prevent me from entering any other codes (special codes for 1st time user that is). it will say i hv already apply code for 1st time user. any other codes are working such as jom makan.

anyway got good codes that can be use? most of the codes on 1st page already expired or need debit/credit card. need to take uber or grab tomorrow morning around 8am. jomgrab can only be use at 9am 

for grab right? thank you. btw how's the RM212 2tb external hdd? still working good?

i'm the 1 who showed u the link remember? lol. yes grab no problem. i can use any codes available. just problem with uber with the SC code.

GrabPay: RM10 off per month from Aug - Oct 2017

    In order to be eligible for RM10 off x 1 ride every August, September & October 2017, you need to complete at least ONE ride on GrabPay from 3 July – 16 July 2017.
    This campaign will expire on 16th July 2017 at 11.59pm.
    If you have successfully completed at least ONE ride on GrabPay (credit/debit card) between 3rd – 16th July 2017, you will be contacted by Grab within the first 5 working days of each month in August, September and October 2017 to inform you about the promo code that you will be entitled for.

Hope you guys don't miss the boat.

GrabPay: RM5 off 2x per month from Aug - Oct 2017

    In order to be eligible for RM5 off x 2 rides every August, September & October 2017, you need to complete at least ONE ride on GrabPay from 17 July – 31 July 2017.
    This campaign will expire on 31st July 2017 at 11.59pm.
    If you have successfully completed at least ONE ride on GrabPay (credit/debit card) between 17th – 31st July 2017, you will be contacted by Grab within the first 5 working days of each month in August, September and October 2017 to inform you about the promo code that you will be entitled for.