Zahrul Azlan, Feb 4, 1:25 PM:

Dear ,

We are glad to inform you that your voucher has been re-validated and the details will be sent in a separate email with the title of “Your Re-validate voucher is ready to use.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/. Thank you for shopping at Lazada Malaysia."

Zahrul Azlan | Customer Service Associate| Lazada.com.my


Wahyudi zahari (CS), Feb 3, 6:24 PM:

Dear ,

Thank you for contacting Lazada Malaysia. We would like to offer our deepest apologies for the trouble you experienced in utilising your ( AJL30) voucher. You will be receiving an email update confirming your inquiry has been resolved. Needless to worry, as our Finance Team are in the midst of revalidating your voucher and we will get back to you within 24 to 72 hrs.

If you have any questions or doubts, please do not hesitate to contact us at any time. For further information on vouchers and promotions, visit: http://www.lazada.com.my/helpcenter/vouchers-promotions/#answer-faq-voucher-ans Thank you for shopping at Lazada Malaysia.

Wahyudi zahari (CS) | Customer Service Associate| Lazada.com.my


Faizull Hafiz, Feb 3, 1:46 PM:

Hi team

Kindly check as customer mention that some customer are able to revalidate the voucher. Kindly assist
Voucher : AJL30
Please refer attachment for more info.

Thanks

Faizull Hafiz | Customer Service Associate| Lazada.com.my

Dear ,

Thank you for shopping with Lazada Malaysia. We received your request on re-validation of your voucher.

Please be informed that the voucher has been successfully validated. Please refer to the details below:

   Your voucher: AJL30yxxxx
   Validity: 14 days
   Usage: ONCE

To learn how to utilise your Voucher, please visit the link here.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on here.

Thank you for your support.

Best regards,
Lazada Team

hi pls advise what is the reason for order number 3xxxxxx52 to get declined.
Just a moment...
Companion CS:
Hi,  my name is  Ace. One moment while I check on your order number.
Me: hi pls advise what is the reason for order number 3XXXXXX2 to get declined.
hi pls advise what is the reason for order number 3XXXXX52 to get declined.
Companion CS: Give me a second while  I check on, please wait.
This will require some time.
Please hold on the line  
The order has been cancelled due to irregularities payment ( suspected reseller ) the channel for seller is Kindly email your inquiries and information needed to b2b@lazada.com.my and our corporate sales executives will assist you with your order or visit lazada.com.my/helpcenter/corpo... Thank you for shopping at Lazada Malaysia.
Thank you for contacting us.
Chat session disconnected.