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Tech Support Unifi 30mbps slow on wireless, But with Lan cable running fine

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Zot
post Feb 1 2016, 08:54 AM

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QUOTE(khairtech @ Feb 1 2016, 12:11 AM)
My wireless setting.[attachmentid=5949458]
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This is the problem with more capacity or speed. You have 802.11BGN

With 802.11BG, your AP will have 22MHz bandwidth channel. Therefore you have 14 channels (USA has only 11 channels due to smaller frequency allocation). However, there are only 3 non-overlapping channels
[attachmentid=5950161]

The 802.11N is using 40MHz bandwidth for it max speed. Therefore it actually can have 1 channel. This is why manufacturer concentrate more the 802.11n for the 5GHz wireless which has wider band than the 2.4GHz. The problem is many devices only operates in 2.4GHz band only.

If your neighbor is using 802.11N also, you cannot avoid interference with your channel. Yes, your signal is stronger but no way you can avoid interference. With interference, you have more error during transmission, thus your AP might switch to smaller band and lower speed and keep gong down if more error encountered at threshold setting.

I believe this is you main problem. You can use your phone and install apps that can scan the spectrum to confirm this. The best perhaps move to 5GHz band where there is less interference. I believe many laptop nowadays support this but not the lower end mobile devices like smartphone, unfortunately sad.gif

Maybe can shield the house from external interference laugh.gif
Zot
post Apr 4 2016, 03:02 PM

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QUOTE(Aordinarypeople @ Apr 4 2016, 02:55 AM)
Hi all,

I have same issue with TS. But after I changed the stock router to Asus RT-N12HP. Everything is fine until last week. I thought is unifi issue, so I checked with them , LAN is no issue but when connect via wireless, the speed that I get only 1mpbs~3mpbs for upload and download speed.And also it very unstable. So I went to the seller that I bought the router , the seller checked and agree to change a new router to me. After I setup the new router, the issue still persist. Any idea is whether the router or unifi issue??? But I change back the stock router, the speed is better than Asus router. cry.gif  cry.gif
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Did you check if there is another strong WiFi signal(s) colliding with your channel? You need to do frequency scanning

 

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