What the problem? and when this can be resolve?
Case: C17303189
Maxis fiber connection down [JB], Maxis fiber connection down [JB]
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  Jan 30 2016, 01:23 PM, updated 10y ago
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#1
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Junior Member
6 posts Joined: Jun 2008 
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My home maxis fiber connection down from 26 Jan 2016 until today.
What the problem? and when this can be resolve? Case: C17303189 |
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Jan 30 2016, 01:39 PM
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#2
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Junior Member
6 posts Joined: Jun 2008
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QUOTE(nokiro @ Jan 30 2016, 01:23 PM) My home maxis fiber connection down from 26 Jan 2016 until today. They need 5-7 working day for checking? another 1 month for fixing the issue?What the problem? and when this can be resolve? Case: C17303189  |
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Jan 30 2016, 07:51 PM
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#3
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Junior Member
6 posts Joined: Jun 2008
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Downtime > 100 hour. Still no answer from Maxis.
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Feb 3 2016, 08:42 AM
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#4
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Junior Member
78 posts Joined: Jul 2006
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QUOTE(nokiro @ Jan 30 2016, 07:51 PM) Downtime > 100 hour. Still no answer from Maxis. Think you need to keep calling them daily and push for an appointment. They used to have a 48 hour response time... Lately and sadly mine took 8 days... And they didn't even turn up. Only the TM representative turned up and fixed the problem. They have limited slots with TM staff every day apparently. However I'm back up to full speed. So no complaints there... Good luck nevertheless. |
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