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 Severe poor network at Hospital Sultanah Bahiyah, Very bad network !

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TSONGEDWIN
post Jan 29 2016, 12:05 PM, updated 10y ago

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I'm working in Hospital Sultanah Bahiyah, Alor Setar, Kedah. The network connection here is totally bad. Compared with other telco provider ©, even telco provider (D) they provide very much more better network especially in the buildings. It keeps happening since I worked here 2008, and no improvements has been done so far till NOW year 2016 !!! cry.gif cry.gif cry.gif
There are TONS of maxis users in this hospital that have eventually left & port OUT to other telcos !

Brief description on the network issue :
Loss of signal especially on ground floor and 1st floor of hospital sultanah bahiyah
Sometimes even outside of the building, at the parking area MAXIS signal only has 2 bars of 3G, sometimes no 3G either, show GPRS only.

Since when the issue started to occur :
Since the opening of hospital sultanah bahiyah in 2008

Location address of affected area in full :
HOSPITAL SULTANAH BAHIYAH, Alor Setar, Kedah

Phone model : iphone5s

Signal shown : G/2G/E/3G/4G
GPRS or just two bar without GPRS

Signal bar (strength) while in the area :
Depends, suddenly 3g can immidiately loss signal and went to GPRS and the 3g reception also severely poor

Latest time & date of occurrence :
Almost everyday & any time


so please help to improve the condition.

regards...

This post has been edited by ONGEDWIN: Jan 29 2016, 12:11 PM
WaCKy-Angel
post Jan 29 2016, 12:07 PM

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QUOTE(ONGEDWIN @ Jan 29 2016, 12:05 PM)
I'm working in Hospital Sultanah Bahiyah,  Alor Setar, Kedah. The network connection here is totally bad. Compared with other telco provider ©, even telco provider (D) they provide very much more better network especially in the buildings. It keeps happening since I worked here 2008, and no improvements has been done so far till NOW year 2016 !!!  cry.gif  cry.gif  cry.gif

Brief description on the network issue :
Loss of signal especially on ground floor and 1st floor of hospital sultanah bahiyah

Since when the issue started to occur :
Since the opening of hospital sultanah bahiyah in 2008

Location address of affected area in full :
HOSPITAL SULTANAH BAHIYAH, Alor Setar, Kedah

Phone model : iphone5s

Signal shown : G/2G/E/3G/4G
GPRS or just two bar without GPRS

Signal bar (strength) while in the area :
Depends, suddenly 3g can immidiately loss signal and went to GPRS and the 3g reception also severely poor

Latest time & date of occurrence :
Almost everyday & any time
so please help to improve the condition.

regards...
*
Afaik if its inside building, its the building management's responsibility to install antenna for coverage.
I might be wrong though...

But lets wait Maxis representative to reply tongue.gif
TSONGEDWIN
post Jan 29 2016, 12:10 PM

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QUOTE(WaCKy-Angel @ Jan 29 2016, 12:07 PM)
Afaik if its inside building, its the building management's responsibility to install antenna for coverage.
I might be wrong though...

But lets wait Maxis representative to reply tongue.gif
*
Sometimes even outside of the building, at the parking area MAXIS signal only has 2 bars of 3G, sometimes no 3G either, show GPRS only.

Ya, wait for maxis to reply.
RadinMas
post Jan 29 2016, 12:18 PM

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Usually, most hospital dont have good data coverage nor reception. Maybe due to some equipment sensitivity or regards of health standards.

+ most hospital buildings had thick walls. Wave can't barely received to the phone end even transmit outside
Maxis
post Jan 29 2016, 10:20 PM

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QUOTE(ONGEDWIN @ Jan 29 2016, 12:05 PM)
I'm working in Hospital Sultanah Bahiyah,  Alor Setar, Kedah. The network connection here is totally bad. Compared with other telco provider ©, even telco provider (D) they provide very much more better network especially in the buildings. It keeps happening since I worked here 2008, and no improvements has been done so far till NOW year 2016 !!!  cry.gif  cry.gif  cry.gif
There are TONS of maxis users in this hospital that have eventually left & port OUT to other telcos !

Brief description on the network issue :
Loss of signal especially on ground floor and 1st floor of hospital sultanah bahiyah
Sometimes even outside of the building, at the parking area MAXIS signal only has 2 bars of 3G, sometimes no 3G either, show GPRS only.

Since when the issue started to occur :
Since the opening of hospital sultanah bahiyah in 2008

Location address of affected area in full :
HOSPITAL SULTANAH BAHIYAH, Alor Setar, Kedah

Phone model : iphone5s

Signal shown : G/2G/E/3G/4G
GPRS or just two bar without GPRS

Signal bar (strength) while in the area :
Depends, suddenly 3g can immidiately loss signal and went to GPRS and the 3g reception also severely poor

Latest time & date of occurrence :
Almost everyday & any time
so please help to improve the condition.

regards...
*
--PMed--
nexona88
post Feb 3 2016, 10:17 PM

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From: REality
better do something ASAP

as TS said, because if maxis coverage / services is bad, a lot maxis users in this hospital that lport OUT to other telcos!
Maxis
post Feb 5 2016, 02:46 PM

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QUOTE(nexona88 @ Feb 3 2016, 10:17 PM)
better do something ASAP

as TS said, because if maxis coverage / services is bad, a lot maxis users in this hospital that lport OUT to other telcos!
*
Hi nexona88,

Are you facing the similar occurrence at the location?

Thank you
shuangping
post Aug 9 2016, 07:35 PM

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QUOTE(Maxis @ Feb 5 2016, 02:46 PM)
Hi nexona88,

Are you facing the similar occurrence at the location?

Thank you
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I'm facing same location at ALOR SETAR too

Please check TAMAN TERATAI JINGGA JALAN PEGAWAI

 

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