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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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strikeman
post Aug 31 2017, 08:27 PM

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Hey guys,got a few quick question about being uber driver

-when you pick up the rider,does the destination going to be somewhere in that area?as in for example,pick up the rider in bangsar and does the destination will be somewhere in brickfield,tmn tun,hartamas,sg penchala, etc,its not going to be somewhere in nilai,port dickson,johor,genting highland?

-for payment,if the rider pays you thru credit card,the amount will get on friday is it?
strikeman
post Aug 31 2017, 11:43 PM

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QUOTE(river.sand @ Aug 31 2017, 09:35 PM)
Destination can be anyway. I once picked up a rider in Puchong whose destination was Nilai.

For non-cash payment, Uber will reimburse you on Tuesday.
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Are we allowed to cancel the trip after seeing the destination?

So in ur case,after you drop off the rider in Nilai,on the way back home was there any rider request back to your place?

I see..so every tuesday they will deposit the amount that we have collected?

strikeman
post Sep 1 2017, 12:10 PM

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QUOTE(2feidei @ Aug 31 2017, 11:55 PM)
u won't know the destination until you start the trip. And, you only start the trip when rider enter your car. Once you start the trip, you cannot cancel, you can only complete it.
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If we reach our rider pickup point then from there if we ask the rider destination and if we decide not to proceed from there,is it allowable to do that?

QUOTE(TxMan @ Sep 1 2017, 08:54 AM)
how to handle if the destination is outside kl..since we cannot cancel it.
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Yeah,honestly I dont mind where the destination are is just sometime I cant be so far for certain place
strikeman
post Sep 2 2017, 02:01 AM

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QUOTE(2feidei @ Sep 1 2017, 12:58 PM)
So far, with my limited 10 months driving experience (and I stopped already), I never encounter any riders request outside Uber service area, i.e. no outstation, Uber service area is max Genting Highland, Nilai/ KLIA, Rawang.

Riders ought to know what are Uber service area, Uber is not inter-state service ride. Plus, I doubt any stranger would confident enough to ride a stranger car for inter-state.

If you really so bad luck got such ride, you just stop the trip immediately. Then, write to Uber explain why, who knows they might compensate you. But, so far, tough luck for me lah, not even once, not I cancel the ride due to inter-state, it due to some cheapskate riders want to squeeze more than 4 adults into my sedan car, which clearly against the law and term of service. So, I just told the rider either they request for another Uber X, or request of Uber XL, I am not going to move with more than 4 riders in my car.

Of course, I occasionally, some rider would want to request out of town ride, which they usually only ask after their initial in-town ride. Then, these ride is off-records, off-system, whether to accept or not, what is the fare, it depends on your negotiation with the rider.
Cannot. You cannot reject any ride request due to destination. You are suppose to accept all ride you accepted, unless you got very strong valid reasons, example like above.

If you can't be so far to certain place, then, don't drive Uber at all. Uber coverage is as above, you must send riders to their intended destination so long as it within their service area. If you picky about destination, go drive Grab instead, they showed you the rider destination when request come in. Up to you to accept or not. However, this function is not available in Uber.
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Like I said,I dont mind where the rider destination is,is just sometime I need to be be in a certain radius.By certain radius I mean not going somewhere like in Johor,Melaka,Nilai or Genting Highland.

Hope Uber could improve their system for instance like within a month driver can cancel a trip for 5 times,number of person riding the car and maybe the rider destination aswell.
strikeman
post Sep 2 2017, 01:34 PM

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QUOTE(2feidei @ Sep 2 2017, 12:55 PM)
As I said earlier, Uber KL radius is Nilai/ Seremban, Rawang, Genting Highland (I might be wrong, as I long time stop driving, these info was told during new driver training)....anything outside the above area, you can reject, aka start the trip, stop the trip immediately, write to Uber to explain. You may try your luck to request for cancellation fee, that's seperate issue, talk other time

If you so concern about it, then, better don't drive. Understand your position, who you are, what is you to demand. You are in no position to demand anything. Nobody ask or forced you to drive, you don't like, you don't drive. Or, you go join Grab, who the driver know the destination even before accepting the request. Don't believe, u go to their center, at any one time, you see at least 30-40 people registering for new drivers. But, how many of them really translatated to driving, that's is secondary.

Stop whinning like child who parents do not give in demand for lolipop. That's the fact of driving Uber. And, also, you will encounter some nasty riders (although some of it will be nice and polite, majority just silence, "get me to my intended location fastest and safest" atititude).

Forget about giving suggestion or wish Uber this and that, simple concept, who is paying Uber the 20% or 25% commission fee? The rider, not u. U just an agent for them, to collect it. And, u provide your own vehicle to give ride to stranger, in return Uber pay u 80% or 75% of the fare agreed between Uber and rider to compensated u. U are not their paymaster, rider are. So, any changes that is detrimental or no benefits to them or to riders, do you think they will implement?

Suck it up. Either drive with open heart, don't expect anything in return, or don't drive at all. Or, why don't u just drive and see yourself if it worthwhile to drive or not. All I can say, there is money to be made, there is a lot of hardwork involve. Worth it or not, it individual perception, as every individual have their own cost, and value. And, don't get me wrong, I am not bashing Uber, I am just stating the reality of fact driving Uber, sharing my 0.02 worth and limited experience of driving Uber.
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Why so mad at me bro😣..I just want to know if those kind of action is allowable to do it or not only😅

But thanks for the feedback & replies🤗...yeah thats true if wanna drive dont complaint too much
strikeman
post Sep 2 2017, 06:24 PM

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QUOTE(2feidei @ Sep 2 2017, 02:40 PM)
Not mad  laugh.gif sorry for the language......

Just sharing my view, been engaging Uber for plenty of times, giving them countless suggestion how to improve, but, never once implemented. In fact, it getting worse. Until I feel not worth driving anymore, even though sometimes it fun to drive, paid to driving around, meeting new people, but, situation deteriorate till the disadvantage outweigh the advantage, that's why I give up altogether

Pity those full time drivers with only source of income driving Uber/ Grab. That's why can't stop emphasizing, driving Uber is tough work, the work not tough, how difficult driving around. The difficulty is driving long hours, and sometimes dealing with unreasonable riders. And, Uber unilateral change the rules, drivers got no say, even though called "partner", until I feel it not even worth driving part time at all, switching part time to full time, then to part time, to stop altogether. Maybe I am one of the luckiest fella who able to switch out. Pity those who want but can't due to their commitment.

Well, I hope this is advice to all new drivers, or potential new drivers, can't stressed enough, it ain't easy job, even though it portrayed like easy job. It ain't high paying job even though it portrayed you can earned 4 figure weekly, coz u got to factored it the time to earn that, your cost (u can't compare salary versus driving Uber, salary person cost is only time, driving Uber cost is not only time, but vehicle running cost). And, vehicle running cost will increase compare to salary person, salary person, you drive to office/ home or any place required, but for Uber/ Grab, you practically driving everywhere, and anywhere. The vehicle repair and maintenance cost will be more frequent. Petrol need to pump more frequent. Factored all these in first, then, decide if it worth to drive. If unsure, go try it out first. Everyone got their own standards, mine is differs from yours. You ask 1000 people, u got 1000 answers.
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Bang on my friend!Have to agree with you,the more you drive the more frequent/earlier you have to service your car.

Yup,heard many people say that too,if you put in hours driving+hitting some surges,you'll make quite a decent amount.

I think one of the lesson we can learn from being Uber driver is that now we know the feeling of becoming a taxi driver that drive for living.

I would say Uber is one of alternative ways to make extra $$.But like I said,if you put in hours,you'll probably make more than extra $$ if i may say.

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