QUOTE(pigduck @ May 6 2016, 12:31 PM)
Lower expectations?
Then why can for Uber/Grab and not for taxi? I don't think hygiene should be lowered especially if used frequently by the publish. Regardless. All should be well kept and clean.
Yes, out of 10, I'd say 4 times is half-poor -
1. I sat in a souped up Saga like the guy with his heavily modified Vios. Dark tinted windows and under car lighting - felt like going into kongsi gelap car -
2. Myvi - driver dressed in ugly t-shirt, shorts and slippers - c'mon, we expect drivers to wear shirt/uniform and u dress like that - wasn't helpful
3. Myvi - driver again dressed in t-shirt- shorts and slippers - ash on the backseat, car smelt stuffy like aircon filter needs changing (gave me headache after the ride) and was messy with empty bottles under his seat
4. Myvi - car had a layer of dust and carpet was in a mess
out of 10, 7/10 Grab drivers rent their cars so if they rent they don't care the condition
For me it's because they are already much more convenient and cheaper than taxi. They also not using NGV and pay for the petrol at normal price. I don't need to hop from taxi to taxi to know which one of them will be using meter, which one of them willing to take me to destination and so on. In rare instances when I got a taxi willing to use meter and send me to destination, I have to accept whatever the condition of the car. At least with Uber or grab, I'll face less rejections, higher chance of riding a better car compared to taxi, almost always comfortable, always more affordable and lastly safer.
Btw your 4 instances of bad experience is valid. I have yet to encounter that. Hope I'll never have to go through that especially the after tobacco smell that I can't tolerate.
May 5 2016, 11:22 PM
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