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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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ikanair
post Sep 14 2016, 11:24 PM

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Hi, new uberX driver here.

How much mobile internet data required if driving 4-6 hours daily?
What kinda mobile internet plans do you guys subscribe to?

Currently on Digi prepaid 2GB plan, but after 7 days of driving hitting 75% data usage limit sad.gif

Many thanks in advance

ikanair
post Sep 14 2016, 11:40 PM

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QUOTE(destiny6 @ Sep 14 2016, 11:35 PM)
2GB i think is more than enough just for Uber app....did u use the data for other usage like FB , Youtube?
*
Guess i need upgrade my internet plan blush.gif

Thank you



ikanair
post Sep 18 2016, 06:24 PM

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Hi newbie uber driver here,

Some question for the sifu's here

1) Is legal for us to pickup rider from KLIA or KLIA 2?
if illegal, if caught by SPAD/Police how much saman kena?

2) When pickup rider from KL Sentral, where to stop?, now i stopping at the dropoff lane(the right lane), saw signboard (only for drop-off) , will we get saman?
- the leftmost lane is taxi lane, we not supposed to go in there right?


Been reading the post here, and practicing cancellation biggrin.gif
- reach destination, call rider, rider no show in 5 minutes, cancel tongue.gif
(some rider think they pay us as their personal chaffeur)
- reach destination, call rider, rider use location pin(somehow their gps location gone kaput), me end up nearby, but no where near:P cancel


cheers
ikanair
post Sep 18 2016, 09:40 PM

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QUOTE(destiny6 @ Sep 18 2016, 07:48 PM)
1) Is legal for us to pickup rider from KLIA or KLIA 2?
if illegal, if caught by SPAD/Police how much saman kena?
although they say wanna legalized and propose at the cabinet, but there is no firm answer that it is legal, if caught by SPAD / police your car will be impound   bye.gif
Driving to KLIA/KLIA2 is a losing money concern sad.gif
Toll+Petrol+Time for return trip would kill me

Need to start practise cancellation for KLIA/KLIA2 trip dry.gif

My first trip to KLIA (Desa Sri Hartamas to KLIA) - Fare is rm75 - rm18.75(uber fee) = get rm56.25
Distance is 70km
Drive back to Home would be 56km
Petrol cost would run me (126km total) 12.6 litres for rm21.42
for full 2 hours of driving get rm56.95 - rm21.42 = rm34.83 bangwall.gif (not yet count car maintenance and toll for return trip)
Yup. will confirm cancel KLIA/KLIA2 trip next time

This post has been edited by ikanair: Sep 18 2016, 10:03 PM
ikanair
post Sep 18 2016, 09:58 PM

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QUOTE(guanteik @ Sep 18 2016, 09:51 PM)
First time I hear drivers wanting to cancel KLIA trips. I thought this is the most profitable business.
*
How would it be profitable? confused.gif
Waiting for return trip would risk SPAD/Police impound car
ikanair
post Sep 18 2016, 10:08 PM

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QUOTE(2feidei @ Sep 18 2016, 10:02 PM)
I think you should be more concern whether you have return trip from KLIA/ KLIA2 or not rather than impound by SPAD  biggrin.gif

The chances of return trip empty handed is higher than meeting SPAD  laugh.gif
*
So Zero return trip sad.gif

Taxi driver running on GAS + Cheaper toll, return empty still works out better than uber

any sifu care to share? how driving to KLIA/KLIA2 makes more than driving in city?
(running with cheapo incentive of rm16/hour still beat going to KLIA/KLIA2 and return empty,
example for the hour only run 30km or less, earn so much more - less work involved,car maintenance,petrol cost,toll)

This post has been edited by ikanair: Sep 18 2016, 10:34 PM
ikanair
post Sep 19 2016, 06:14 AM

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QUOTE(2feidei @ Sep 19 2016, 03:27 AM)
KLIA/ KLIA2 only profitable if you got return trip, which is very rare, maybe 20 trip to KLIA/ KILA2, 1 times got return trip as countless of ppl go camp there. I had once waited for 30 min without any passenger too.

One rider (who is driving Uber too) told me he got waited 4 hours at KLIA/ KLIA2 without any passenger. Which that 4 hours, can easily recover RM60++ driving around KL/ PJ.
*
Since it's not profitable, all uber driver should cancel trip to KLIA/KLIA2 until uber change fare structure

Why kill the our self and at the same time kill taxi driver?
only uber make money vmad.gif

2 people dead for zero profit ranting.gif

This post has been edited by ikanair: Sep 19 2016, 07:22 AM
ikanair
post Sep 19 2016, 07:30 PM

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QUOTE(2feidei @ Sep 19 2016, 07:09 PM)
Why I only got 1.3x only  mad.gif
*
Me also got only 1.3x whistling.gif

Doesn't make a different to me, i not yet started to drive during those time, but i do monitor surge rates every morning, and it seems like Uber is killing the driver mad.gif

This current surge guarantee promotion is design to kill driver as the rate 1.3x is way lower than the normal surge rate in those area
If enough driver falls for this promotion gimmick, guess what happens?
Whole bunch of driver in area, surge rate drops to 1.2x or god forbid become 1x
Instead of surge rates of above 1.3x (check morning surge, sometime 2+) , now you got a guaranteed 1.3x

So, basically Uber just guaranteed that you make lower income bangwall.gif

What da fock ranting.gif


ikanair
post Sep 19 2016, 09:46 PM

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QUOTE(2feidei @ Sep 19 2016, 08:04 PM)
thumbsup.gif I don't drive that hour too.....too jam, not worth. Time to pick up passenger sometime more than travel distance.

Same goes to weekend RM5 off, 90% of ride is FOC, ie short distance, while the travel to pick up location is longer than distance travel. Which now, I am very selective on weekend drive
*
Newbie report today

1) pickup Jalan BU 7/x to First City University (1.4km) bangwall.gif
- kids nowadays lazy to walk (walking is only 1.2km), but why walk? when FaMa bank can pay uber driver rm2.11


2) pickup Jalan BU2/x , start trip, and ........... destination? Melaka bangwall.gif
- who the hell going to cover my petrol/toll cost on the way back?
- i tell rider to fly kite, since trip started, i could not find the way to cancel(can driver cancel after start?), i wait for rider to cancel
- would pity the next uber drive that actually do the trip (unless the driver really wanna go for makan angin)

Notice the above jalan? all in Bandar Utama


ikanair
post Sep 20 2016, 05:21 AM

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QUOTE(2feidei @ Sep 20 2016, 12:57 AM)
Very difficult, too many variable....core area short trip, then, within core area won't get ping....

Previously before they removed Cyberjaya as CSA can, coz that area 90% sure demand high, all short trip, either to bus/ train station or D'Pluz or dunno what another mall. And, plenty of blind spot  biggrin.gif

Now, the only area I can think off is Sunway area, as usual is Sunway Pyramid, Taylors, Sunway College and Monash, all short distance. But, problem is I still yet to find the "blind spot" to avoid get ping  biggrin.gif
*
Would reducing your own rating works?
Maintain rating above required, but still low, so rider will choose the higher rated drivers devil.gif devil.gif

This post has been edited by ikanair: Sep 20 2016, 05:21 AM
ikanair
post Sep 20 2016, 09:04 AM

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QUOTE(ikanair @ Sep 19 2016, 07:30 PM)
Me also got only 1.3x  whistling.gif

Doesn't make a different to me, i not yet started to drive during those time, but i do monitor surge rates every morning, and it seems like Uber is killing the driver  mad.gif

This current surge guarantee promotion is design to kill driver as the rate 1.3x is way lower than the normal surge rate in those area
If enough driver falls for this promotion gimmick, guess what happens?
Whole bunch of driver in area, surge rate drops to 1.2x or god forbid become 1x
Instead of surge rates of above 1.3x (check morning surge, sometime 2+) , now you got a guaranteed 1.3x

So, basically Uber just guaranteed that you make lower income  bangwall.gif

What da fock  ranting.gif
*
Preliminary report to Uber Management on guaranteed Surge 1.3x o 1.5x 20 Sep to 23 Sep

With the "promotion surge guarantee", more drivers are available in CSA, the following objectives are met are some extra benefit are recorded

Objective and actual
1) reduce rider wait time
- successful, as shown by reduced surge prices

2) reduce rider price paid
- successful, as shown by reduced surge prices

3) improved overall rider experience
- successful, both rider wait time and rider paid prices improves

4) Cost to Uber
With guarantee of 1.3x to 1.5x , following are the cost
If Surge is 1x, and Uber Guarantee 1.5x
on average fee price paid = RM10 (Top up RM5, deduct 25% (RM1.25) actual top up RM3.75 ) RM2.50 Uber fee from RM10
actual cost = RM3.75 - 2.50 = RM1.25
With actual promotion only covering area that normally have surge of 2x, these areas recorded an overall surge reduction to below 2 and shorter surge duration
Actual cost to Uber most likely will be ZERO

5) Spill overs effects
- area surrounding promotion area recording reduce surge or change to 1x

6) after hours effects
- drivers startings at 6am, most like will stay on until 12pm/1pm, therefore improving ride quality for the after office hours crowd

-- End Of Report --

*Please note the above surge promotion is in effect actually reduces drivers income rclxs0.gif

*Report prepared by Uber Slave(Driver)

ikanair
post Sep 21 2016, 09:33 PM

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QUOTE(guanteik @ Sep 21 2016, 03:57 PM)
I got someone to drive my Jetta as UberX, until after 60 trips, I went to the PSC to convert another car to Black. Jetta is not qualified for Black anyway.
The Black is my VW CC.
The X is my VW Jetta.
*
Hypothetical costing (*since i do not own a VW CC) biggrin.gif

VW CC price RM233k
Base Fare = RM3
Per Minute = RM0.50
Per Km = RM1.40
Rated KM/L of city driving = 9+, let's be generous and say 10KM/L

Average rider distance = 10km (*this is more generous than uberX as people that want uberBlack is not going for short trip i.e from house to school)
Average distance to pickup = 5km
Average trip/day = 10
Each trip earn = RM3(Base)+RM14(RM1.40x10KM)+RM5(average speed 60km/h = 10MinutesxRM0.50)
= RM22

1 Day income = RM220-25%(uber cut) = RM165
1 Day travel = 150KM = petrol cost = 15LxRM1.70 = RM25.50

Net/day = RM139.50
If drive 7 days nonstop/ Per Month = RM4,185
To pay off car at 0% interest = RM233k/RM4,185 =55+Months / 4 Years 7+ Month

Distance clock per month = 150KM*30 = 4,500KM or 54,000KM/Year
Miscellaneous Cost :-
- Tyre each maybe cost RM500, change whole set is RM2,000, at 54,000KM, maybe need to change each year?
- Maintenance at every 10,000km, so another 5xService Cost
- other items?

*Note at 10 trip/day i would guess need full time drive car

UberBlack in Malaysia = Driver(guanteik) too much money, wanna give some away, so he's subsidizing the Rider tongue.gif

*the economics of UberBlack might work in US, but sadly in Boleh Land, the upfront tax loaded to price of car is the killer
ikanair
post Sep 22 2016, 08:19 AM

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QUOTE(guanteik @ Sep 21 2016, 10:01 PM)
This car is bought with my company funds. So... whenever I like lar... I drive smile.gif
*
Seems like there is other(ulterior) motives than just financials
All men die for a few sins, some more and some less,
But for a china man, it is much simpler, Money or Women.

I wonder what is the reason devil.gif
ikanair
post Sep 22 2016, 10:40 PM

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QUOTE(guanteik @ Sep 22 2016, 10:23 PM)
Goodness... Grab's incentives...
*
Anyone here already reqistered as Grab Driver? Wanna split the referral fee with me? (i wanna registered with Grab also)

PM me please

- already got referral , no more pm please

This post has been edited by ikanair: Sep 24 2016, 06:58 AM
ikanair
post Sep 23 2016, 11:11 PM

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QUOTE(okavango @ Sep 23 2016, 12:50 PM)
Hi guys,

Normally how long do you wait at KLIA 1 or 2 in order to get a rider?.

1st time I had waited for 2 hours, 2nd time 30 min but 3rd time after 3 hrs also no ping so I returned to KL empty.

Wanna share your experience guys?
*
Me newbie, only done 1 KLIA run.
Was lucky, drop KLIA, waited 5 minutes, no ping, detour to KLIA2, go arrival lane, jam pack full of uber/grab cars, no parking, i drive round, park, wait 5 minutes and got ping!! super lucky

Come back home, do actual cost benefit analysis.
From now, i will do it this way.
If go KLIA/KLIA2 - will cancel immediately biggrin.gif

Why waste time,labor and resource to go there, when you can make better income driving in city?

*Was on local trip wednesday, come back KLIA2, car was parked at KLIA2 Carpark, thought maybe i give it a go and try to uber back to town.
Walk to Arrival hall, and saw the whole bunch of uber/grab cars lining the street, think think, better go home, on way out of carpark exit, saw another driver sitting on the kerb holding phone with really sad face bye.gif

CANCEL trips to KLIA/KLIA2 until uber/grab gives better rates

ikanair
post Sep 24 2016, 06:34 AM

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QUOTE(jacky91 @ Sep 24 2016, 12:42 AM)
Uber cannot see the destination upon accepting the request. Can only see it after press on "Start trip"..so how u gonna cancel?

Call customer and ask for destination? - then they will have your number and can report u to Uber easily

Wait customer got in car and check? - are u gonna ask customer to step out from the car afterward?

sweat.gif  sweat.gif

*
Check rider destination before click "Start Trip", if KLIA/KLIA2, explain nicely and ask rider get another car
*Riders going KLIA/KLIA2 most probably will come with luggage, if see rider with luggage, chances are they going there tongue.gif

ikanair
post Sep 24 2016, 06:57 AM

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QUOTE(jacky91 @ Sep 24 2016, 06:37 AM)
If that is the case...we aren't different from Taxi drivers adi..
*
Taxi Driver behave the way they do because of multiple reasons
(mostly financials, although some are just plain nasty)

and for Uber/Grab Driver, no matter what super mumbo-jumbo Bullshit the Marketing guys tells you, in the end, you're still a Driver
notice the same term in use for both, DRIVER

Human behavior on the same stimulus will end up mostly the same

So, please, get off the high ground of marketing bullshit and accept the hard truth
*the truth hurts blush.gif
ikanair
post Sep 24 2016, 08:44 AM

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QUOTE(jacky91 @ Sep 24 2016, 07:41 AM)
Of course I know we are all just driver. Wat I am trying to say is, be an ethical 1.
*
Ethical? Is it ethical for a passenger expecting a ride to the airport and yet the driver will lose money?
Kinda look like the passenger exhibiting a parasitic behavior


QUOTE(jacky91 @ Sep 24 2016, 07:41 AM)
Passenger requested a car and waited for you to come, and like u said, carrying their luggages, then when u arrive, u tell ppl that you are not doing airport trip or not going certain location.

Imagine that you are the passenger. How do you feel?  confused.gif
*
If i'm the passenger, after a few cancellation by Uber/Grab driver going to airport, maybe a lighting bolt will hit my head and enlightenment will come

"Did i pay enough to ask some guys to send me to airport?"[I]

ikanair
post Sep 24 2016, 04:27 PM

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Newbie report (revenge)

Ping from location 5km away, took 11 minutes to reach, where wanna go? just finished mamak, wanna go back home
Fare = RM3 after uber cut, i tool RM2.26

1 Star rating devil.gif devil.gif devil.gif

Will put 1 Star for all future short distance rider innocent.gif

*No doubt , it is not the rider's fault Uber is providing this convenience for short rides, vice-versa it is not drivers fault for rating such rider as 1 Star rclxs0.gif

ikanair
post Sep 25 2016, 05:50 AM

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QUOTE(AskarPerang @ Sep 25 2016, 02:08 AM)
Kena joke of the day.  ranting.gif
1 minute trip distance less than 600 meter.  bangwall.gif  bangwall.gif  bangwall.gif
Rate below is with surge. If no surge is untung RM1 only. Crazy meh drive so far stuck in jam just to earn RM1 that cannot even cover back the drive to pick up cost!!!  vmad.gif

*
very hot to walk , got uber, why not? devil.gif devil.gif

1 Star to all short riders rclxm9.gif rclxm9.gif

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