Uber Partner Resource Centre & FAQ, Partners welcomed to share!
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 Aug 16 2017, 05:13 PM
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#1
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Junior Member
40 posts Joined: Feb 2013  
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is the driver's rating important?
i mean if it fall below 4.6 then account will be deactivated? i read somewhere that now Uber dont do that anymore. 1st week i started i have been getting 5 star rating. then this week rating drop to around 4.78 bcos received a few 4 star rating. |
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Aug 16 2017, 05:41 PM
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#2
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Junior Member
40 posts Joined: Feb 2013
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QUOTE(4iSON @ Aug 16 2017, 05:36 PM) i been driving uber with 4.4x rating since januanry till now and still got promotion form quest. thanks 4iSON ... that's comforting to know.if for Grabcar then it will disqualify your pangkat & incentive.  |
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Aug 16 2017, 05:56 PM
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#3
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Junior Member
40 posts Joined: Feb 2013
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QUOTE(Versy_CK @ Aug 16 2017, 05:54 PM) FYI, fall below 4.4 rating will be banned permanently, that's what frontdesk @ UBER KL PSC told me. do u guys request riders to give 5 star rating? |
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Aug 16 2017, 07:47 PM
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#4
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Junior Member
40 posts Joined: Feb 2013
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yeah agreed, there were riders that were chatting with me (talk & laugh) but still give 4 star.
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Aug 16 2017, 09:02 PM
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#5
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Junior Member
40 posts Joined: Feb 2013
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QUOTE(4iSON @ Aug 16 2017, 08:24 PM) Bro,how do u know which rider rated u 4 star ?From our driver`s app ? just my hunch feeling ... like today after dropping off the rider i drive about 1km then stop by the side & check my rating, came in a 4 star.so i just assume its from that rider, it may not be but cant be so coincidence right. |
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Aug 26 2017, 05:37 PM
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#6
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Junior Member
40 posts Joined: Feb 2013
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how do u guys contact Uber support? Are u allow to use the "live chat" only once a day? I normally can see the live chat here https://bonjour.uber.com But it will disappear after i contact CS.
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