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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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^Ware^wolf
post Jun 3 2016, 03:25 PM

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any penang driver here , particularly from Bukit tambun or simpang ampat area there... pls pm me...thanks
^Ware^wolf
post Feb 28 2017, 06:34 PM

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QUOTE(greeny88 @ Feb 28 2017, 05:51 PM)
Cant see price right? Just can see surge or boost?

I personally ok for both promo on Grab or Uber.

0.99 promo usually got surge and Grab ZEROFARE usually for incentive chasing block.
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I take ride juz now with RM0.99. End up paid RM20 for a 6km ride with 17mins .I saw it's a 2.2x surge where I didn't know about it ....is it a scam by Uber ? Submitted a ticket and see what's Uber response ....

Why the heck I couldn't see the actual fare like UberBlack ? it's only shown RM0.99
^Ware^wolf
post Feb 28 2017, 06:57 PM

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QUOTE(AskarPerang @ Feb 28 2017, 06:47 PM)
I think you got mix up and confused.

UberX is fix upfront fare now.
UberBlack still remain the same using estimated fare base on actual distance and time.
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Yes ,fixed upfront fare.wat u see is wat u will get charged. I saw Rm0.99 but I got charged rm20 at the end of the trip....
^Ware^wolf
post Feb 28 2017, 07:19 PM

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QUOTE(wh0cares @ Feb 28 2017, 07:03 PM)
maybe the driver take longer road, so that it above 4km.
so you paying normal fee
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So I can dispute on driver didn't take recommended road .the total distance is 7km, the first 4km is Rm0.99, so the next 3km calculated based on normal rate ?
^Ware^wolf
post Feb 28 2017, 07:35 PM

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QUOTE(wh0cares @ Feb 28 2017, 07:06 PM)
i check Waybill
rm0.95 tambang asas
rm0.25 setiap minit
rm0.60 setiap km

why you said fix rate for Uber
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There are so many complaint in their fb now .apps shown rm0.99

Uber resolved the issue by refunded the amount charged . Solved in 1hour

This post has been edited by ^Ware^wolf: Feb 28 2017, 08:28 PM
^Ware^wolf
post Feb 28 2017, 09:51 PM

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QUOTE(ieian81 @ Feb 28 2017, 09:48 PM)
[attachmentid=8537322]
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i dont mind paying full price , but not surge which i didnt know about that earlier . i was charged 2.2x surge...anyway , uber refunded me the amount moment ago
^Ware^wolf
post Mar 1 2017, 06:20 AM

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QUOTE(doncab @ Feb 28 2017, 11:19 PM)
So how much Uber refunded you?
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RM18.77 only charged me RM0.99..

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