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SUS2feidei
post Apr 4 2017, 12:23 AM

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QUOTE(ck_boon @ Apr 4 2017, 12:12 AM)
new uber reporting in
i have face so many problem with this
and i seem cant earning anything, why??
how do i complain to uber? they always send me customer so damn far one, if i reject sure i get deduction mark one
i go there pun rugi already
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Complain also no use. If you read thru the whole thread, which I did contribute a little bit on this issue before. Reason given by Uber, because you are the nearest available driver at the time, therefore, the rider is assign to you. Up to you to accept or not, if you don't accept, of course, it will affect your acceptance rate.

If you accept, I suggest you call up the rider, tell them the estimated arrival time, due to your distance. Let them decide if they can or want to wait or not. If they don't, just ask them to cancel, and re-request again. Save your hassle to accept or not accept. Or accept, half way driving, the rider decide cancel
SUS2feidei
post Apr 4 2017, 12:24 AM

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QUOTE(quebix @ Apr 3 2017, 11:22 PM)
sorry if off topic...

i plan to go to KLIA2 from my home in the next few days.

tried to do the advance booking, but it mentions ERROR, cant schedule a trip from my location at that time.

what should i do?
*
that's mean your home location is not covered by advance booking. You need to book at the time you want the ride
SUS2feidei
post Apr 4 2017, 01:47 PM

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QUOTE(bcombat @ Apr 4 2017, 07:55 AM)
Uber need 2 highlight this formally via email or app if true
So that all-driver knows it
Then No such thing like maybe it is like this or that
*
Uber is operating in secrecy, you will not know much how they operate.
SUS2feidei
post Apr 4 2017, 04:53 PM

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QUOTE(munky @ Apr 4 2017, 03:51 PM)
guys, is there a way to request for female drivers?
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No
QUOTE(bcombat @ Apr 4 2017, 04:04 PM)
In that case there is no reasons driver to aim for high ar rate or low cancellation rate since the benefit of maintaining these ratio were not made known to them in the first place
*
Used to have, where incentive is base on acceptance rate and cancellation rate. Now no more, replaced with boast
SUS2feidei
post Apr 4 2017, 06:55 PM

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QUOTE(ieian81 @ Apr 4 2017, 06:34 PM)
Somebody at home will whip you if you don't drive Uber/Grab?

If yes then you used the word slavery correctly.
*
Modern day slavery, slave to $$$?
SUS2feidei
post Apr 4 2017, 07:40 PM

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QUOTE(munky @ Apr 4 2017, 07:34 PM)
lol relax

its for my wife. She cant drive, and her family dont let her ride taxi, or anything with male drivers

which is very inconvenient for me whenever she needs to go somewhere and im at work
*
This sound really face palm if it really real
SUS2feidei
post Apr 4 2017, 11:01 PM

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QUOTE(ieian81 @ Apr 4 2017, 10:17 PM)
Who isn't a slave to money ?
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laugh.gif laugh.gif laugh.gif

It's everyone dream to break free from this slavery
SUS2feidei
post Apr 5 2017, 01:55 PM

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QUOTE(Chung.Kian @ Apr 5 2017, 01:42 PM)
Hi all , Im a new uber driver. Have some question which about the cancel rating will affect the driver unable to get the boost ?
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Nobody know how the boost work.
SUS2feidei
post Apr 5 2017, 04:11 PM

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QUOTE(Criss Malvory @ Apr 5 2017, 03:54 PM)
Hi im currently working full time and the reason me reactivating my Uber account is to make additional income as I need the extra funds for personal use.

This reason why I am here is to seek advice and help to see what I can do to gain additional pocket money and not to do charity work as you mentioned.

Yes I am driving a polo now because my previous myvi was forced to be sold for personal reasons hence I cannot drive for Uber since August and there is no way I can earn any income at that time.

Got myself a decent job and worked hard to earn myself a new car, hence why not utilize it to make extra money if there is any chance.

Kindly refrain from judging too early as you have not know anything from my side for using my own car to earn extra pocket money.

I am here just for advice or a heads up if there is anything I need to know before driving for Uber again. If there is nothing, I might look for other alternatives. If there is benefit in driving uBer, why not.

thank you and kind regards
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Bro, maybe okavango reply bit crude, but as benefits of doubts, I think he mean in good faith, maybe the way he convey it wrong

What u mentioned to earned some extra pocket money, but one thing you need to consider also the cost part too, not only petrol, but wear and tear maintainence too. The cost is definitely very much differs from myvi.

Anyway, different ppl have different perspective and view, let's try first if u able really to earn some extra pocket money using VW Polo as Uber car. Good luck

This post has been edited by 2feidei: Apr 5 2017, 04:14 PM
SUS2feidei
post Apr 5 2017, 04:43 PM

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QUOTE(Criss Malvory @ Apr 5 2017, 04:19 PM)
Its all good. By first glance, the response was quite crude however if it means in good faith, I understand if he is trying to mentioned that using this car might lead to extra costs in hand

Moving on, back to my previous query

''Would like to know if there anything I should keep myself updated with? EG : insentive, bonus, etc?

Additional info : I will mostly start driving around 10pm as working till 6pm and need to spend time with GF.
So my driving time will be mostly after 10pm onwards.
Any bonus or advantages for driving after 10pm?''


Any kind assistance is much appreciated
*
Not sure if I'm able to help u, since I stop driving since October last year. But you seems stop earlier than mine.

So, in between the 2 months period, few things had changed. No more incentives, replaced with boost, vary by week and drivers. All fare become flat fare trip, unless it is long detour or time. Again, no one know what is the trigger point.

In term of driving, I guess u experienced enough, ride request or fare is purely based on luck. On different day, same time, same location, you may get different results. So, if u really want to put a target income per hour, or target of how much to earn driving between certain time, I suggest don't drive, it will stresssed u out when target not met. Only drive without any expectation, anything come in, consider bonus. That's why some called it charity drive.

SUS2feidei
post Apr 5 2017, 05:34 PM

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QUOTE(fookie @ Apr 5 2017, 05:21 PM)
Is it me or the fares today are dirt cheap? These trips are not exactly short you know. Like 7/8km each trip
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Fare is based on
Based fare 0.95
Per km 0.60
Per minutes 0.25

No one know how uber determine or calculate which route or traffic condition.

So, if fare lower than your expected mean you travel using longer distance than uber calculate. Or all these while it is boost or surge

This post has been edited by 2feidei: Apr 5 2017, 05:35 PM
SUS2feidei
post Apr 5 2017, 06:47 PM

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QUOTE(cicak.fakir @ Apr 5 2017, 06:31 PM)
why is the rate in kl higher than penang?

same wear and tear, same fiel cost, but kl makes more than penang.

or is it higher with "age" in the system?
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Demand and supply. Price too low in KL, no drivers. Price too high in Penang, no riders.

So, this price lor, u like u drive, u don't, u stop. Don't complain, u complain, will be noted, but no action from uber one. For them, so long there is complete trip, 20% enter pocket.
SUS2feidei
post Apr 5 2017, 06:59 PM

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QUOTE(fookie @ Apr 5 2017, 06:49 PM)
Guys, i read somewhere Uber is reviewing their fees to 20%. Can anyone verify or teach me how?
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In your dream lah...those who 20% are those drivers register before march 2016, including yours truly, but I stop driving oledi
SUS2feidei
post Apr 5 2017, 07:52 PM

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QUOTE(fookie @ Apr 5 2017, 07:06 PM)
March 2016? Or March 2017?

Any official news?
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What official news you want? Basically, if u signed up earlier, uber rate will be lower, reason to entice drivers. Since more and more drivers sign up, so, they increase to 25% lor
SUS2feidei
post Apr 5 2017, 09:35 PM

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QUOTE(TxMan @ Apr 5 2017, 09:06 PM)
hi..i just start ubering last week...now uber implement upfront fare.. does the fare change if i use longer route?
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Yes, but no one know when it will triggered, 1km further, 10km further? Nobody know, can guess only

And, the rider won't be happy if you intentionally use longer route. You may get complained, subsequently banned from driving Uber
SUS2feidei
post Apr 6 2017, 12:21 PM

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QUOTE(Criss Malvory @ Apr 6 2017, 11:21 AM)
Just started driving again last night for 1 hour from 12-1am.

Managed to complete 3 trips for RM 16.11.

I have no idea if this is good or bad but like i read through this thread, i might keep going since most of you previously said just do and accept and money will come. Advice given must take haha

We shall see.
*
Yup, go try and see.

After certain period, when you drive long enough, do some simple financial calculation, your total fare income, less off your petrol and car maintainance. Then, extrapolate out your future average fare income, as maintenance cost is not constant, but increase over time and car mileage.

You can't just simply use current fixed amount/km. My suggestion, refer to your car manual or do some research on your car maintainance and spare parts replacement costs, the frequency or when need to change when hit certain mileage. Factored these in.

Then, u decide
SUS2feidei
post Apr 6 2017, 01:15 PM

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QUOTE(Criss Malvory @ Apr 6 2017, 12:59 PM)
petrol for my car full tank atleast rm 80 + but that one settled by my gf sometimes i use company card as well
but if got profit from driving ofcz must spend gf abit if not hailat.

my car service 15000km intervals. however i researched on the VW thread that 30000km service will cost me 5-6 grand.

that one later can talk haha.

now worry cari makan dulu
*
Then, do some simple calculation. Based on your average driving pattern, how long before it hit the service interval. Then, try estimate how much you will earned during that period driving Uber. Take the uber income less off service cost, results still positive?

And, then, compare say, you don't drive uber at all, you lost the uber fare income, but how many additional months you can "save" before hit the service maintenance.

That's why it's not advisable or to use expensive car for Uber, end up you might earn little, nothing or even lost. This more for those ppl who purposely buy car and thought driving uber can supplement their car running cost. It's suicidal.
SUS2feidei
post Apr 8 2017, 02:01 PM

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QUOTE(huiyooh @ Apr 7 2017, 04:56 PM)
Thanks for sifus advice biggrin.gif

Yesterday night got a ridiculous request near TBS, rider tag wrong pickup location at some kampung area, almost reach there only call me.
Luckily don't have to make a big turn to reach TBS. Told him to wait at main lobby, reached there call me again that they are waiting at taxi stand.
I'm not familiar TBS area, took few turn only managed to found it.
Then rider ask me whether can fetch to Hatyai airport  rclxub.gif  sweat.gif , wouldn't mind to do that if next day don't have to work  sweat.gif

Anyone have this kind of ridiculously far ride request before? Also what would you do if want to call the rider, but their number is foreign number?
*
FYI/ PSA: Uber riders apps is not working in TBS, this had been informed long time by riders, not sure why....unverified news say that area is covered by Grab, so, Uber cannot get signal. You can set your destination to TBS, but, you can't set the pickup location from TBS. What riders will usually do, point it to nearby area, call the driver to change pickup location (this was long time practice lah, when not yet fixed fare).

My suggestion, anyone got request somewhere funny place near TBS (this one can't help you how to identify, it all based on experience, and how familar you with the area), just call up the rider or wait for rider to call to confirm pick up location.

As for going Hatyai, this is really doh.gif . First, it a "overseas" trip, you can't simply drive your car to other country just like that. Politely tell the rider, no, you can't. Cancel the trip (if it have not start), and write to Uber for compensation (hopefully, fat hope). Then, if you feel generous, tell rider take a bus from TBS to Hatyai. Or, drive him to Subang airport or KLIA, ask him take flight biggrin.gif


QUOTE(cicak.fakir @ Apr 8 2017, 07:42 AM)
riiiiight... "you tak suka, you keluar" argument.

even if the cost for effort spent is the same across peninsula malaysia.
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It is not the statement "you tak suka, you keluar". The game is set by Uber, the rule is set by them, of course, it favour them rather than you. What you expect? Fairness? Dream on.....stop being so idealistic....this is open economy world, it really if u don't like, you stop driving, nothing stop you. You don't drive with intention of charity also right? You drive with intend to make some money, so, when your objective doesn't met, what else you can do? Either u stop driving, or drive for another platform, aka Grab (disclaimer: I am not here promoting Grab, neither I drive Grab before, so, I don't know their payout rate) or you wait for another new ride hailing that can meet your expectation (last time got new company, can't remember what jor, actively recruiting drivers, commision rate on 10%, but, then, I guess not enough funds do promotion, didn't take off)

One thing I can assure you, to all dreamers out there, those believe that driving Uber give you flexibility and good income, it plain bullshit. Driving Uber no different from any other profession, it all about hardwork and sacrifice.

SUS2feidei
post Apr 8 2017, 06:41 PM

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QUOTE(tanyuethan @ Apr 8 2017, 06:36 PM)
For uber, so far only Kuantan has better rates.
Base rm1
per km: rm0:60
per minute: 0:30

but there oso upfront fares, end up still earn less
*
How's the demand over at Kuantan?
SUS2feidei
post Apr 8 2017, 06:44 PM

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QUOTE(tanyuethan @ Apr 8 2017, 06:32 PM)
No point driving uber nowadays. Its upfront fare calculation always wrong. End up earning less. When dispute with uber, the reply always the same. Upfront fare, upfront fare
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Seriously, after they changed to upfront fare, I don't see any reason to drive for Uber anymore....

Reason when comparing to Grab which is also upfront fare, at least you know your destination and how much you would earn. Uber is just gamble only, you will never know your rider destination until you start trip, you might be driving 8km to pick up a rider who is want a 1 km ride.

Other than that, I been told Uber less lenient to driver, won't simply ban you, you wait and cancel more than 5 min, you got cancellation fee and they pay weekly, as compare to Grab, the payment quite complicated.

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