Uber will give them estimate, between RMxx-RMxx, which depends on traffic condition, as every minutes is RM0.25 + every km is RM0.65

This post has been edited by 2feidei: Oct 20 2016, 05:45 PM

Usually they will call up the driver before hand, ask you to commit time, you station there, pay you fixed amount, on top of whatever ride fare you can earn

Are you sure you know what you talking about? If the fare is calculate or complete at RM15, the rider collect RM15, then 20% go to Grab. How can rider pay RM20, collect RM20, but got RM15???

Can do math....

RM1,500 for 40 hours
4 weeks per month
Say 5 days week, 40 hours, so, each week 10 hours
Each day 2 hours

RM1500/20 = RM75 per day

So, each hour = RM37.50



You all are drivers also right.....so, you think leh?

Hahah.....if you asked me, with my limited 10 months plus experience, I can tell you cannot, but, of course, many, especially those trying to recruit new drivers, earning referral fees will tell you that is minimum, in fact you can earn 5 figure income if you do full time, 5k for part time

Sure boh? Liddat if first time driver, kena one nasty rider, gg liou

Maybe, coz when I started. Uber still consider "premium", not so popular, as only payment method is via card. So, the riders profile all highly civil and well behaved, as they know all their personal data all recorded. Now, it is more like "another taxi" service, and Tom, Dick and Harry can just get a prepaid mobile number and opt for cash payment, and you get variety of riders, and the worst is those who think "I pay for the ride, I can do whatever I want and you are just some lowly drivers no different from taxi, now it time for me to revenge" kind of atitide riders......the continous of fare reduction does not help too, yes, it make it more popular, more request but, more short ride request, some at expense that the drive to pickup destination is longer than ride distance, instead of riders ready and wait for drivers (I don't mind waiting for short while, say 1-2 mins, if the location permit), they take their own sweet time, and when they don't see you, they will scold you, and ask you drive faster because they are late, and blamed you for that, or the other way round, immediately request, they expect you be at pickup location immediately, else, cancel.

Well, driving Uber unlike last time already, used to be drive ie enjoyable, more like driving and meeting new friends while getting paid for travel around, exploring new area.....now, the riders is getting nastier, and Uber is getting more and more their income, while ignoring the wellfare of the drivers.....

Yes, old story, since Jan 2016

Khazanah invest in Uber

Not only that, retirement fund, KWAP also done it

KWAP invest in Uber

Yes, first, they will reply you back said it is your responsibility to ensure you collect all the fare, they will not be held responsible. Then, you will need to follow up with the email, make a fuss, and depends on your luck, sometimes, after 2nd email, they will pay you, some, even after 5-7 emails.....

Disclaimer, my amount mainly all small amount, less than RM5 one, cancellation lah, waiting time lah, riders round down, toll not paid/ recorded, your amount too big for me to encounter.....good luck

I dunnolol....I yet to drive for Grab, can't comment. Maybe I asked AskarPerang who used to drive Uber and now Grab for clarification. I thought u collect final fare at end of ride from rider?

Err....the screen u show me is Grab screen right? What got to do with Uber pulak?

For Uber, the fare will be exact, example RM6.31 or RM18.76...so, up to you to decide how much you want to collect RM6? RM6.30 or RM6.35 or RM7? You collect anything less than RM6.31, you rugi, anything more, customer may not pay. Very difficult decision.

Tenkiu....

So, what you rugi doraemonkiller? You collect RM7, does not matter Grab deduct 20% of RM7 or RM6.14, end of day, your collect RM7 from rider 20% is what pre-agreed fees to be paid to Grab

Lel......yeah, agreed with you on that....already proposed to Uber, no listen...all they say...so, up to rider how much to pay you

U need to keep harrassing them....I suspect

First reply
Thank you for bringing this matter to our attention, guanteik. Sorry to hear about your rider not paying the cash fare in full. Unfortunately, Uber cannot take responsibility for cash trips and the associated fares. As mentioned during onboarding sessions or cash online training, when accepting a trip, you’ll need to note whether it’s a cash trip and ensure you collect your fare at the end.

Thank you for your professionalism and understanding. Of course, if you have any other concerns you wanted to discuss, just let me know. Uber on!


Then, after you reply them with expletive flowerly language, and depends on your luck, not sure how many email follow through, then (in my case, lesser than RM5, usually, 3-5 emails ), finally


Thank you for getting in touch, guanteik.

No worries! we've added the remaining fare RM57.40 in the Miscellaneous Payments section as a gesture of goodwill, which will be reflected in your next week payment statement.

We appreciate you taking the time to share your perspective about what took place on this trip. Please reach out with any additional questions.


Good luck

Nope, it never I assume my right to get the shortfall, but, I believe Uber responsibilities to assist their so-called partner in recovering the amount as much as possible. Reason of being

1) In case you are fairly new to Uber industry, Uber was started off as non cash ride sharing, and being marketed for it, no risk of being rob, no cash transaction involved, simple, just ride and drop off, fast and easy. All details, both drivers and riders are recorded. Somehow, along the time, they decided to introduce the cash ride, and this is the beginning of this problem. And, they would neither allowed the drivers choose either just to accept the non cash ride only, or both, but forced all drivers to accept it. (litterally, but I bet you would argue that no one force me to drive for Uber). So, do you think Uber should be think or responsible for it? for their so called idea?

2) Offer him to drove him to nearest ATM? Have you read guanteik thread entirely, or just selectively? It was a airport trip, and ok, I am guilty to assume, people going to airport for flight to catch, not sightseeing, timing is important. Rider only realised he did not have sufficient cash to pay for fare upon completion trip. So, what can he do? Restart the trip again, drove to nearest bank to withdraw? Oh yes, there are plenty of ATM and money changers at airport, it matters of whether the riders want to pay or not

3)Riders contact? The driver have the rider contact, at least until he swipe complete trip, then, rider contact will be gone. Dropped off address? Didn't his thread mentioned very clearly it is an airport trip???

4) Snap shot and name card? It all matters of trust, if you don't have intention to pay, even hire real Ah Long won't help much.

5) Threaten to report to police? I bet you never been to police station for report, easily the time taken will 3-4 hours, and with the time, I think he lost the income opportunity cost.

And, your arguement is like "oh, one day, property developer decide to built major highway, train track beside your house, it is your responsbile to ensure you would still have same tranquil and quality of living like you used to, it none of their business, even though when you bought the house, it was marketed as trainquil and quiet neighbourhood. You go blame those cars and train"

My arguement still the same, consistent all these while, to everyone, please try to think and feel the other side of the shoe, go try drive Uber if you have not, try to feel their hardship and challenge, instead of shotting and blaming everything and anything to the driver. Ride sharing apps is developed and flourish in Malaysia due to frustration of taxi drivers in Malaysia, but, if the riders also behave like opposite of taxi drivers, then, it not much difference.

The rider really don't have money to pay, u go report police also he don't have money.....

RM5 and RM55 is big different leh....RM5 also very susah to get Uber to do it, apalagi RM55.....

U got your point here, but, for RM5 versus RM55

Max I claim from Uber also RM20, not so much claim from Uber, rider , I claim car cleaning, need to submit 2 photo of the situation, and cleaning receipt. All must be done within 2 days

Exactly, and now you try to claim RM55 from Uber say rider no pay u......how to trust? Who to trust? If Uber write to rider ask confirmation, will u think rider will be so honest?

Dunno lah, don't intend to test it, coz the more you claim, mean the more severe your car damaged by the riders but, I read somewhere, last time got someone try to claim RM200 to clean cushion/ carpet/ car interior, but Uber gave RM50 only

Not everyone gentlemen like u mar.....