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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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AskarPerang
post Apr 17 2017, 01:24 AM

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QUOTE(nicnyx @ Apr 16 2017, 07:03 PM)
New "cash king" and Boost V2 wo. What do you guys think ?
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Too low. if you divide is like getting only extra rm2 plus per trip.

AskarPerang
post Apr 18 2017, 12:23 PM

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https://qz.com/956139/uber-drivers-are-comp...om-the-company/
AskarPerang
post Apr 20 2017, 08:56 PM

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QUOTE(peter.hue @ Apr 20 2017, 07:15 PM)
I received a msg said Drive 18 trips, make RM105 extra...thats include only pick up for KL City Zone? Or...Publika or Mont Kiara is considered...sounds okay for the extra pay
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Got zone? KL City only?
if not Cyberjaya is a good spot to hunt. 5 hours can settle.
AskarPerang
post Apr 21 2017, 08:15 PM

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QUOTE(bcombat @ Apr 20 2017, 11:28 PM)
My app shows that high boost rate in pj tomorrow at 9 - 10 am

keep me wondering how they determined their boost rate offer to us?

My car xperiences is that bookings is more in the earlier morning btw 6.30 am - 9 am since riders need To go to works but not after 9 am.

I don't think their boost rate is based on the demands and supply.
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random. no logical explanation.
AskarPerang
post Apr 23 2017, 03:57 PM

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QUOTE(TheZeeper @ Apr 23 2017, 03:16 PM)
Hi.  Newbie here.
Want to ask. Do I get any extra for staying online for 4 hrs?
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Not anymore for Uber.
AskarPerang
post Apr 24 2017, 02:25 PM

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QUOTE(maxizanc @ Apr 23 2017, 07:24 PM)
Today and yesterday is really a bad day. I thought i was alone
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notable. middle of the month. people no money. but at least Uber gave out RM7 free rides promotion. better than getting nothing. wait for pay day to come then the demand will increase again.
AskarPerang
post Apr 26 2017, 09:48 PM

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QUOTE(bcombat @ Apr 26 2017, 03:54 PM)
Just being lectured by one of the uber staff over phone:

1) driver not supposed to cancel any trip. 0% CR tolerance rate.

2) acceptance rate - must accept all jobs. 100%

LOL.
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2) Acceptance rate got what bonus? Should ask the staff back. Any extra things keeping a high acceptance rate?
AskarPerang
post Apr 27 2017, 01:21 AM

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QUOTE(bcombat @ Apr 26 2017, 10:25 PM)
may be next time.

all of us are very loyal to uber 1 biggrin.gif
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I would reckon Uber gonna add Acceptance Rate to get the Cash King incentive in the future.
Maybe like 80% before the end of the week. When that happen you gonna see drivers oversupply on the road on weekends.
AskarPerang
post Apr 29 2017, 10:18 AM

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QUOTE(tanyuethan @ Apr 28 2017, 04:52 PM)
Wasting time drive for uber especially during Promo time. Driving during non promo time better
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Dont understand.
Promo create many users. High demand = high surge rate. That's the benefits of promo. If no promo, people will rather walk or take bus or LRT.
AskarPerang
post Apr 29 2017, 11:08 AM

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QUOTE(Utopia Angel @ Apr 29 2017, 11:04 AM)
AP is right +1.

Short distance trip means you can complete your quest faster.
I don't understand why I keep getting middle to long distance trips nowadays.
Even at short-trip ports also I get sent away.

I find it hard to complete 24 trips in 3 days  bye.gif
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Possible. Got promo for the weekends as well.
AskarPerang
post Apr 30 2017, 12:11 PM

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QUOTE(bcombat @ Apr 30 2017, 09:39 AM)
I found out that senior drivers are not placing much emphasis on the rider ratings...it is quite subjective and out of our control sometimes.

Does it really matter at all as long as the rating don't go too low such as 4.1 etc that may trigger deactivating. I just came back from mid valley yesterday in uber car driver with rating 4.2x.
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Took Uber a few times.
Normally those low rating must be something wrong with that particular driver.
Example, no use phone holder. use phone in hand while driving. wear slippers only. untidy car. not competent in using/following navigation software. etc.
But as a fellow driver myself, I will still rate them 5 stars. Cincai dont want to spoil other people periuk nasi.
AskarPerang
post May 1 2017, 02:20 AM

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QUOTE(boonhan @ May 1 2017, 01:39 AM)
Slipper? Can see?
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Of course. when the driver rating is low. you tend to look for the reason why. and then when you notice they wear shorts. you sure will look further down.
AskarPerang
post May 1 2017, 06:35 PM

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QUOTE(shoduken @ May 1 2017, 05:02 PM)
Why Viva cannot? It's still a vehicle with 4 tyres that can get a family from one spot to another spot.
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There are few other cars with 4 tyres and doors but not eligible doing Grab:
https://www.grab.com/my/blog/driver/car/gra...rs-per-segment/
AskarPerang
post May 2 2017, 12:15 AM

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QUOTE(destiny6 @ May 1 2017, 09:33 PM)
i always suspect why my rating so low in Grab....damm, coz i always drive short pants and slippers when driving the i did manage to maintain above 4.7 for quite some time
you are the best rider a driver can ever experience  notworthy.gif
if you ever encounter a Grab driver who wear casually short pants with slipper in a grey honda city do say you are 2feidei, i'll be gladly to zerorize the fare for u
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http://teksisapucarimakan.blogspot.my/2017...bad-rating.html
AskarPerang
post May 2 2017, 03:28 PM

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QUOTE(maxizanc @ May 2 2017, 02:55 PM)
Lately surge is constantly high.

Now also surging as high as 4.3x in cyberjaya

Is Uber not enough drivers nowadays, or there's rider promtion on going?

If i am not in office, i go there immediately
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got promotion. RM7 fare. sure everyone lazy to walk now. since last week got promotion.
AskarPerang
post May 6 2017, 11:59 AM

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QUOTE(tanyuethan @ May 5 2017, 04:06 PM)
I got email, invited for round table discussion with uber. Anyone got it too?
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1. Minimum fare of RM6, either charge to the passenger or Uber top up until RM6 (just like Grab).

2. Uber commission is 20% same like the old days and same like those drivers still getting only 20% cut.

3. Incentive:
a. bring back guarantee hourly rate of minimum RM40 per hour
b. Cash King promo should be at the very least average at RM5 per trip. (not like currently average can be only RM2 per trip only)

Thank you for highlighting.
AskarPerang
post May 6 2017, 12:46 PM

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QUOTE(2feidei @ May 6 2017, 12:33 PM)
What you highlighted is the change they going to implement or you want to suggest to Uber?  blink.gif

Don't forget ask them to remove the fixed fare pricing, or at least match with Grab, where driver can see destination before accepting ride....no point driving far for short distance ride (unless driver willingly accept to chase for incentives)

And, remove the stupid dynamic matching, where they keep changing the riders-drivers matching so called better, closer rider location. Personally, not experienced this, coz already stop driving before they implement this stupid policy, but, I experienced rider request from Imbi Plaza, and I am at Berjaya Times Square, apps show I arrived, and I need to make a big detour at Jalan Maharajalela to u-turn back which took 20 minutes to pick them up. Another case, another request say 1 min away, where I am on above flyover, while the rider is at shoplot under it, need to make 8km, 15 min detour. End up, I just cancelled it  laugh.gif

Ask those fella sit in Uber office, experience drive Uber for 2 months lah to understand driver prediment, don't just sit on office, playing with apps and just get riders view.
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just my suggestion. and no need allow driver to see destination. later become teksi mentality just like Grab driver now.

oh ya to add on:

4. Pickup distance more than 2km onwards, Uber will top up RM1 per km. (just like what Grab is doing now). Uber top up. not the passenger paying.
AskarPerang
post May 7 2017, 11:44 AM

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QUOTE(adiashrafff @ May 7 2017, 10:21 AM)
Im new to uber, so if you completed 21 trips, you get rm75 ?  or you need to do full 54 trips to get both reward ?
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You cannot get both. either 1 only.
And this Cash King incentive is selective. Check in your apps. Random numbers for each driver.

For me anything average out getting extra RM5 per trip is really worth doing.
AskarPerang
post May 8 2017, 12:46 PM

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QUOTE(JungWoo @ May 8 2017, 09:24 AM)
I tried booked a ride for tmr morning and under my upcoming trips not showing driver assigned? Anyone can tell how this works?
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Uber schedule trip works this way. Upon near to your selected time, then only Uber will send out the request to nearby driver, then only you will know your driver. Actually is no different than doing it requesting like normal at that time.

If you really want a schedule ride, try Grab. and select the hitch option. If your destination is KLIA, many drivers will take. You will know the driver and able to communicate with the driver before hand once the driver accepted your trip request. And the fare is only RM46-48 and you dont have to pay the toll for hitch ride.

Good luck.
AskarPerang
post May 9 2017, 01:20 PM

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Well the only time you will win is when the traffic ease up compare to when at that time the rider request the ride. But in KL, the other way round that always happen, traffic builds up instead.

Anyway I also once got a lucky overpaid upfront fare trip with 4.2X surge. Can guess during what event. Hehe.

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