Yup, not rider's fault, Uber dont care rider's rating, but Uber driver can don't pickup low rated drivers,
see any ping with 4.5* and below, somehow magically my finger do not move to confirm the ping

Newbie report

1st Ping in Empire, reach place, call number(now i always call immediately ), and what the fock, wrong number. waited the compulsory 5 minutes, cancel rider no show

less than 1 minute get 2nd ping from same rider, get called from rider asking me to wait, i waited ...5 minutes sharp, cancel rider no show again

rider called, "where are you", "sorry, i could not wait that long"

ping again from nearby, new rider, reach, called immediately, WTF, rider says got something on, i did not ask him to cancel (since less than 5 minutes i reach liao), waited 5 minutes , cancel rider no show

ping from flora damansara(will banned this location next time, driving here will spoil the car), reach this godforsaken place, got called from the african guy, says go block d, fock it, i reach the pin location, wait 5 minutes, cancel rider no show.

4 consecutive cancel "Rider no show", wasted 30 minutes of my time
and what it shows in my uber APP? - increase in cancellation %, WTF, these are rider's fault not mine

Total no of 1 star given today = 1 (1.7km ride)
Total no of "Rider No Show" = 4

This post has been edited by ikanair: Sep 25 2016, 05:34 PM

My experience
Cancel "Wrong location","Rider No Show" got money

Cancel "Rider request cancel" -> fock this, no money

Please help update in following link, bad places we need avoid

Uber/Grab Driver no go location - welcome to share

Seems like Uber did not want to solve the app problem
Even when pickup point is near, but you need 10 minutes to reach due to jam

So many ways of communications, if you just refuse out right, Uber drivers(Slave) got penalties
*customer gone with GRO to room, says open top only, GRO agrees, after open top, say must open bottom also, GRO!!! what to do, quick quick
a) GRO refuses - customer angry, complains, mamasan whack GRO
b) GRO comes out with excuses(just use some grey matters, there's 1000 and 1 reason to think of e.g, period come, need shit, etc) - customer disappointed, but accept explaination, GRO continue with next customer

The difference is, GRO got paid a lot more than Uber drivers


Before go into room with customer, GRO ask nicely, what shall it be?
*Uber driver, before swipe "Start Trip" ask nicely, "Hello, can i confirm your destination?"
if go any place you no wanna go, just use b) from above

In all cases, please note the following

If no Knife is at your throat, or Gun pointed at you, you're a still a free man/woman, free to make your own decision
Please don't waste your hard earned freedom(paid by our forefathers with blood and tears)

Uber/Grab Driver no go location - welcome to share
- You decide to go or no go
- Caveat Emptor

This post has been edited by ikanair: Sep 26 2016, 11:45 PM

Simple solutions, no go KLIA/KLIA2, easy peasy. no need think all sort of ways/jalan and what not

Not yet start my GRAB driving, still on uber, and today receive ping from location 22 minutes away
seems like no uber car around? all moved to GRAB?

Anyway, to maintain a nice acceptance rate, i accepted the ping and wait in car cancelled by rider when he saw the time to arrive
Get ping again, same rider, accepted again, cancelled again
3rd ping, same stuffs
4th ping, same again, no more 5th ping, i guess rider given up hope (maybe get a GRAB / Taxi)

Lel.....how? - Arrive pickup point, ask nicely "Hello, can i confirm your destination?" before "start trip"
if go KLIA/KLIA2/Genting - just say nicely and give excuses (1000 and 1 reason to give) - easy peasy

just like a taxi driver jor - Please do not equate uber Drivers to the same as taxi drivers. The taxi drivers will complains
Uber Driver are (on per trip basis) much worse off than a taxi driver. From a driver economic status point, taxi driver is at the middle, the top are those personal chauffeur, bottom feeders = uber driver

uber driver is a cheap whore that MUST serve all paying customer. Customer smelly? rude? rough? demanding? no problem, uber driver will serve
taxi driver is a whore that WILL serve all paying customer. Customer smelly? - pay more. Rude? Rough? - taxi driver will whack the customer. Demanding? - go fly kite
personal chauffeur is whore that serve his master

Just know where you stand

The point of a Resource Centre & FAQ is to teach new drivers quick, without them going thru the pain and loss
How to earning cancellation fee is valid FAQ

Taxi drivers behave the way they do, precisely because of the economic stimulus
Given the same(or worse) economic stimulus, what kind of uber drivers you'll end up with?
Not every drivers can say, they drive for fun or drive during free times only for some pocket money
I wonder how many uber drivers are doing it full time and feeling the brunt of the loses(labor,time and money)

Of course there are good taxi drivers with a professional attitude, as there will be professional uber drivers.
Sadly the writing is on the wall for uber drivers(they will evolve to become your "friendly" taxi drivers or be extinct)

Have not got the chance to cancel a KLIA trip
I accepted my first KLIA trip as i don't know any better, hopefully with discussion in this forum, will help other drivers - to each his own to go or not to go

So much anger, i guess you really need a chill pill, or did the comparison that uber drivers are lower rank than a taxi driver hit the spot?
Did i just compared uber drivers to a low class prostitute? I don't think that i did.Oops, sorry, i really did

Let's go thru it again, shall we?

I do not call riders in advance, i will cancelled the ride if i know it is not profitable for me
- to each his own defination of profit, "profit", in your case , "sharing stories and experience" (marketing mumbo jumbo by uber)


Information on the WWW is for your own digestion, you decide for your own, if it's worth the bit and bytes it's written on
Driving uber is a choice, so it is to each drivers choice to accept a ride or not(Oops, sorry, uber just whack the drivers with this)

If you just started any jobs for profit, it is not better to hear all opinions?
If newbies take your view and take "sharing stories and experience" as part of profit, who would pay for the car maintenance,depreciation,labor and time
- ever wonder why the taxis in town are in bad shape? Don't the taxi drivers wanna drive a nice clean comfortable taxi, given a choice?
- 5 years down the road, condition of uber cars? Cost of replacement?

Let the newbies decide on their own, hiding the bad part from them, and only tell them the marketing mumbo jumbo which is all hunky dory and nice, serves them no good at all.
*Just imagine a newbie getting a car loan to drive uber fulltime - may god have mercy on him

You got the wrong guy, i'm not guilty for these

If i ever get the luck to go KLIA again, no worries, i will post full report here

Just a hypothetical question, what will happen if 100% uber drivers does the same as me? (cancel KLIA trip)
*100% is impossible, as some drivers value "sharing stories and experience"
but let's say, 70% of KLIA trips get cancelled by uber drivers, what wil happen?

To each his own decision, to go? or not to go?
Each person has his own calculations on profit/loss

If i'm so lucky to get KLIA trip and cancelled, the next driver that gets the trip should thank me

and if only a few of driver don't wanna go KLIA, why punished us? when you can make 2 people happy

For the newbies, please note -> @guanteik is not depending on uber to make a living nor to cover his car's maintenance/depreciation/replacement cost

OMG!!! OMG!! Just found out now, I've got a Masters Degree in Economics
Heck, I did not even go to any university

For a "nobody" that is not hiding any cons about Uber, you sure are very vocal when we point out the shit

Why keep harping on me cancelling KLIA trips? as i said it again and again, please use your brain and decide for yourself
If they get barred from driving uber? Simple, drive GRAB, and think about it, being barred from uber is not the end of the world
And getting barred from uber might just save them from a life of servitude

Life if full of risk and rewards, obviously my idea of cancelling KLIA trip don't work well with you, but think for a sec(please use those grey matters) "what would happen if lotsa uber drivers cancel KLIA trips?"

I'm a newbie done only 3 weeks, ratings=4.72 lifetime trips less than 150

Wait...... are you implying what ever i've posted is not valid, because i'm a newbie?
and you as a veteran of uber is much more knowlegdeable and so, can just shut me up?
*Wonder how did Uber start when the taxi service is already well establish (maybe Uber should not have started, as they are a newbie)

Ohhh.. GURU of uber, please post your profit and loss calculations on KLIA trips, Please enlighten me, the newbie

UberMY Why not just update the APP to send a sms to rider? We not supposed to play with our phone while driving, else get summons (police think we playing pokemon )
Or, when we are park and waiting for rider,
can the APP have a button
a) "Send SMS to rider" or
b) "Send second notification" or
c) automatically send notification after 3.5 minutes (will give them 1.5 minutes to get their fat butt to the car )

On the other hand, just think about it, if the rider is soooooo lazy and miss the 1st notification, chances are, they miss the next one also

It really points out the elephant in the room, where Uber drivers(slave) get frustrated with your current business model that they have less patience and compassion (does these behavior remind you of our famous taxi drivers?)

And the measly RM5 (you know what, even this Uber suck 25% off )

Without change(s), my bet is, Uber would have successfully created a whole new class of drivers(slave) that is worse off financially than the current taxi drivers

Just wait a few years, once the car replacement cost comes in.

Oh ya, those RM5 freebies that is making life's hell for drivers? Where the budget comes from?
Hint - 25%

This post has been edited by ikanair: Sep 30 2016, 05:06 PM

slave work without pay - pickup distance shorter than ride distance
very little pay - 1/2km trip
no exit plan - car replacement cost?

True, no knife or gun used. For this, i must bow my head to Uber for successfully making people slaves without threats of bodily harm

Drop off rider in Solaris Mont Kiara on Sunday, and Uber app show surge at 2.+x, yahhh... at last i get to enjoy surge
Parked car and waited for ping......
waited.....
waited.....
color changed back to low surge , i got ping for 1.3x

If surge is at 2.+x i would think ping would be immediate, but i was wrong, guess their proprietary algorithm only make sense to them

Anyway, just to say bye bye, gone GRAB, 1st day experience

GRAB fare is fix
Good - i no need ask which route to take, i just take the fastest (only toll consideration), rider no need feel cheated if i took wrong turn
Bad - if you need take detour (i.e road closure)

App design is not as good as Uber, but not a deal breaker

But the best part is, no need to deal with marketing mumbo jumbo bullshit answers as below

Some say GRAB riders/drivers are second class, only my 1st day, will post more newbie reports after more experience

NOoooooooo!!!!! your cost calculation is wrong, you have not included profit from "the experience of sharing stories and experiences with the rider who's travelling"