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Uber Partner Resource Centre & FAQ, Partners welcomed to share!
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bcombat
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Aug 3 2017, 02:34 PM
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QUOTE(yunalesca @ Aug 3 2017, 02:27 PM) This morning I did 5 trips between 6am - 9am to get the RM 30 promotion. But Uber show I completed 4 trips only, so not qualify for promotion. The Uber app showed my first trip completed before 6am, so it was not counted. [attachmentid=9013952] But I checked my phone call log. I called the rider to confirm my arrival at 6:04am. [attachmentid=9014008] Then how can I completed the first trip before 6am? I think the Uber time is not in sync with Malaysia time. Hope they can check and pay me my promotion.  I kena this before. The uber said it is based on the rider app' booking time....the ping may take a while to reach drivers if there is other drivers' cancellation beforehand. By the way just make complain to uber via your driver app.
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bcombat
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Aug 3 2017, 02:41 PM
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QUOTE(yunalesca @ Aug 3 2017, 02:27 PM) This morning I did 5 trips between 6am - 9am to get the RM 30 promotion. But Uber show I completed 4 trips only, so not qualify for promotion. The Uber app showed my first trip completed before 6am, so it was not counted. [attachmentid=9013952] But I checked my phone call log. I called the rider to confirm my arrival at 6:04am. [attachmentid=9014008] Then how can I completed the first trip before 6am? I think the Uber time is not in sync with Malaysia time. Hope they can check and pay me my promotion.  In between....rm37 & rm45 trips are quite high fare...can know from where to where??
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bcombat
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Aug 3 2017, 02:42 PM
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QUOTE(yunalesca @ Aug 3 2017, 02:40 PM) But the promotion condition is complete 5/9 trips between 6am and 9am. How could I know what I time is the rider booking time???? [attachmentid=9014048] just complain to uber...see what they said, u may need to challenge them
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bcombat
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Aug 3 2017, 05:01 PM
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QUOTE(ieian81 @ Aug 3 2017, 03:00 PM) All the quest is calculated according to the time the Ping comes into your phone. Wrong.
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bcombat
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Aug 3 2017, 05:03 PM
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QUOTE(yunalesca @ Aug 3 2017, 04:25 PM) RM 37 : From USJ1 to Sepang Distance : 44 km Duration : 42 min Toll : RM 7.40 RM 45 : From Kota Warisan to Shah Alam Sek 23 Distance : 48 km Duration : 51 min Toll : RM 12.40 Wah...almost reaching klia.
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bcombat
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Aug 3 2017, 05:56 PM
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QUOTE(yunalesca @ Aug 3 2017, 05:07 PM) Haha. Yes. The route exactly to KLIA, except after pay KLIA toll, turn to Bulatan Masjid and go into the kampung there  . Hope u get the rm30 quest. Good luck!!
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bcombat
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Aug 3 2017, 09:17 PM
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QUOTE(ieian81 @ Aug 3 2017, 09:15 PM) Enlighten me please then. I have even double checked with Uber. Merely rephrase from what the uber staff reply.
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bcombat
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Aug 3 2017, 09:41 PM
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QUOTE(ieian81 @ Aug 3 2017, 09:27 PM) Stop talking like Yoda please. The time of the trip is the time the ping comes in and accept. What's wrong with this statement ? This is how uber staff reply me. It was based on rider app booking time and not the time I receive ping. Are u suggesting both of us are idiot by turning on the app just before quest time?
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bcombat
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Aug 3 2017, 09:42 PM
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QUOTE(ieian81 @ Aug 3 2017, 09:27 PM) Stop talking like Yoda please. The time of the trip is the time the ping comes in and accept. What's wrong with this statement ? Next time Pls suggest to uber staff to stop doing funny thing to driver....then they will see less negative comment in the social media about them...
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bcombat
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Aug 4 2017, 09:24 AM
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QUOTE(ieian81 @ Aug 4 2017, 04:49 AM) Naturally If you want to aim for the quest you should only online within the time period. Same goes for boost. Logic no? Rider app booking and ping received is almost the same time la no? And I can tell you for a fact, it's based on the time when the ping comes in and you accept. What I am trying to say is, it's not based on your pick up time, or your drop off time. I respect someone who already drove uber for 1.5 years and didnt notice any funny things that uber did to us. Read the attachment on uber staff reply by someone here....does it said based on the time ping come in??? This post has been edited by bcombat: Aug 4 2017, 09:34 AM
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bcombat
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Aug 9 2017, 08:37 PM
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QUOTE(yunalesca @ Aug 8 2017, 10:22 AM) During quest, the fourth ping is long distance (eg KLIA), making impossible to get 5th ping to complete quest. Happened to me twice already. Coincidence or Uber system trying to save $$$?  Did you manage to get back to back jobs from klia back to Klang valley or just wait for short moment in klia then get ping back to kv already??
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bcombat
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Aug 10 2017, 10:44 AM
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QUOTE(yunalesca @ Aug 10 2017, 10:04 AM) No. I never get jobs back to KV. Always show KLIA queue full, better go putrajaya / cyberjaya. But usually not enough time to reach there before 9am. That's why complete 4 trips only from 6am - 9am and cannot get the incentive. Ok....klia morning queue no is very slow 1 .....easily 4-5 hours waiting if the system did not put immediately assign b2b or assign jobs to u after short moment of waiting. Tot ublur have change system to give the job priority to the uber driver who dropped their rider at Klia.
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bcombat
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Aug 10 2017, 01:10 PM
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QUOTE(Goodboy92 @ Aug 10 2017, 12:27 PM) I thought Uber has no more incentive but just surge?? How uber incentive were calculated? Quest.
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bcombat
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Aug 10 2017, 02:33 PM
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QUOTE(Goodboy92 @ Aug 10 2017, 02:23 PM) Can i know where to get info about quest? Since grab were using guaranteed fare ( old uber system ) and get know at a blog that update every week. How about uber , so that i can compare the payout of incentive Check your app - "Earning - Promotion" Heard some new drivers don't have it.
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bcombat
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Aug 10 2017, 03:54 PM
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QUOTE(Goodboy92 @ Aug 10 2017, 03:39 PM) Have you attend brief training in uber office b4 start driving??
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bcombat
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Aug 10 2017, 06:27 PM
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QUOTE(Goodboy92 @ Aug 10 2017, 05:33 PM) NO, i though uber got no training? When was the training do ? time location Same like last time. I tot has improved. Lol
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bcombat
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Aug 11 2017, 04:15 PM
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QUOTE(shoduken @ Aug 11 2017, 04:09 PM) you should have screenshot the pic where u completed the 54 trips instead of showing what changes today to avoid arguements. also do more than 54 trips for safety. screenshot probably wont help.... trip history section will still show trip details anyway.
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bcombat
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Aug 12 2017, 12:08 PM
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QUOTE(uberXman @ Aug 12 2017, 11:24 AM) anyone knows what is sunway promo? one poster said it's not counted in the quest trip... have to be careful as the promotion will only end on sept3. actually app only mentioned rider and driver cancellation does not count towards quest.
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bcombat
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Aug 20 2017, 09:16 AM
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QUOTE(Boy96 @ Aug 20 2017, 04:11 AM) When u are queuing minimum 6 hours at the airport, RM35 - 25% commision = RM26.25 trips to Nilai is simply not worth it Klia-seremban is the worst. no sure what uber is thinking.
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bcombat
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Aug 24 2017, 09:29 AM
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QUOTE(AskarPerang @ Aug 24 2017, 03:52 AM) There is a trick I think most people working in KLIA start using it now if they going around short distance from the airport. Or they home just nearby. They will ping driver outside the queue zone. Example Mitsui. Then let the driver know their actual location and destination. Most drivers will accept because they are not even waiting yet. Mitsui follow klia flat rate, i.e. Min rm35.00
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