QUOTE(juicyliana @ May 25 2016, 09:49 AM)
how long is the suspension?
My uber rider account got suspended yesterday. I wanted to go to KLIA2 at 5:40am. the car that uber matched is 15 minutes away. I was in a rush and i cancelled the trip. from the screen i saw a car nearby but it just wouldn't reach that driver. the ping kept going back to the same driver. after 5 cancellations, my account for suspended.
I than changed to grab and i got 1 nearby and able to pick me up within 5 minutes.
i dunnolol

.....you can write in to tell them the issue, there is car nearby (maybe the driver forget to offline, but, after dunno how many minutes, Uber apps will auto offline for driver, or if driver not accept, or another possibilities is the driver is still with rider) but, assigned to 15 min away car....
Anyway, consider lesson learned lor, next time give some leeway lor when request for uber, don't request last minutes. After all, possibilities of the demand (rider) is more than supply (driver), u request taxi also sometimes cannot get, ini lagi, cheaper than taxi punya fare

got to give and take lor....
Conclusion, next time, read the term and condition of uber