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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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jacky91
post May 24 2016, 12:29 PM

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QUOTE(Dentarg @ May 24 2016, 12:24 PM)
Guys, for cash trips how much change do you need to prepare for the whole day? (e.g 8 a.m to 9 p.m)

RM0.05 = ?
RM0.10 = ?
RM0.20 = ?
RM0.50 = ?
RM1.00 = ?
RM5.00 = ?
RM10.00 = ?
RM20.00 = ?
RM50.00 = ?
RM100.00 = ?

Thanks for the reply.
*
I normally just go change RM50 into smaller pieces...rm20 x1 rm10 x2 rm1x10

the rest u can get from riders...
SUS2feidei
post May 24 2016, 12:29 PM

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QUOTE(Dentarg @ May 24 2016, 12:24 PM)
Guys, for cash trips how much change do you need to prepare for the whole day? (e.g 8 a.m to 9 p.m)

RM0.05 = ?
RM0.10 = ?
RM0.20 = ?
RM0.50 = ?
RM1.00 = ?
RM5.00 = ?
RM10.00 = ?
RM20.00 = ?
RM50.00 = ?
RM100.00 = ?

Thanks for the reply.
*
Coins no need, as if rider no coins, you are allowed to round up. RM50 and RM100 also no need, why u need such big denomination for? Mainly RM1 and RM5 will be sufficient. RM10, few piece enough, don't forget, you will received some small note also.
arafat
post May 24 2016, 01:13 PM

ROCK ON!
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I read today newspaper, many ilegal taxi/prebet sapu caught by jpj at klia yesterday. Any uber partner involved?
tane282208
post May 24 2016, 05:08 PM

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whenever i at segi college kota damansara, i always get ping from desa park city. i would just ignore the ping. Twice already. very annoying that need to pay to toll to reach them.

Would you guys accept the ping or otherwise ?
akamaru607
post May 24 2016, 07:27 PM

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QUOTE(tane282208 @ May 24 2016, 05:08 PM)
whenever i at segi college kota damansara, i always get ping from desa park city. i would just ignore the ping. Twice already. very annoying that need to pay to toll to reach them.

Would you guys accept the ping or otherwise ?
*
Yup, as a rider I'm always got driver from Kota damansara especially at 7.30am-11am .. normally I will call the driver and cancel the trip but quite often I got the same driver again, it's kinda annoying .. just feel bad because I only travel short distance but driver from Kota damansara all the way to desa park city normally need 20mins ..
SUS2feidei
post May 24 2016, 10:36 PM

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QUOTE(akamaru607 @ May 24 2016, 07:27 PM)
Yup, as a rider I'm always got driver from Kota damansara especially at 7.30am-11am .. normally I will call the driver and cancel the trip but quite often I got the same driver again, it's kinda annoying .. just feel bad because I only travel short distance but driver from Kota damansara all the way to desa park city normally need 20mins ..
*
Coz no drivers around.....and, you cancel too often, Uber will suspend you biggrin.gif

One time I at subang airport, received ping from Kota Damansara bangwall.gif

Call rider, see if he can wait, he said can't, ask him cancel. Then, received his request again, then again....until he pissed off biggrin.gif
SupermanLick
post May 25 2016, 12:35 AM

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QUOTE(2feidei @ May 24 2016, 10:36 PM)
Coz no drivers around.....and, you cancel too often, Uber will suspend you  biggrin.gif

One time I at subang airport, received ping from Kota Damansara  bangwall.gif

Call rider, see if he can wait, he said can't, ask him cancel. Then, received his request again, then again....until he pissed off  biggrin.gif
*
when he pissed on ,sue 9u biggrin.gif
xproc
post May 25 2016, 12:41 AM

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interesting topic...
SUS~Sherlock~
post May 25 2016, 12:50 AM

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Uber driver assignment is really bad! They should review it. Better still, let the drivers choose whether they want to take the rider or not.
SUS2feidei
post May 25 2016, 01:03 AM

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QUOTE(SupermanLick @ May 25 2016, 12:35 AM)
when he pissed on ,sue 9u biggrin.gif
*
Not my fault what......not enough driver at that area at that time, thus, keep assigning to me (or system bug)....plus the fella in hurry....what can I do? biggrin.gif I always tell rider, please do not expect like taxi, we are not taxi, we won't be available at your door step immediately, we, the driver will take some time to come pick you up....when you request, already give estimated waiting time, if cannot wait, don't request lor.....but, still got some dumb fella.... bangwall.gif
jasontantenghuat
post May 25 2016, 07:42 AM

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QUOTE(~Sherlock~ @ May 25 2016, 12:50 AM)
Uber driver assignment is really bad! They should review it. Better still, let the drivers choose whether they want to take the rider or not.
*
if they reimburse the toll while on the way to pick customer enough de.

and maybe small portion of mileage.
Musikl
post May 25 2016, 09:38 AM

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Hey guys, i got a question. I just registered to be a partner last monday
I haven't started driving yet. I just got a question regarding a call i received. The number is 012 303 XXXX
He asked me if Ive started driving yet for uber. I said no, and he said alright.
I asked him is there anything of help, and he said no worries, and hung up.
So is this call a routine procedure for uber to check on newly registered drivers? Because i didn't get any explanation from that call. He was just asking me if Ive started driving.
juicyliana
post May 25 2016, 09:43 AM

when u think juicy, think liana
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QUOTE(lowya @ May 24 2016, 11:48 AM)
imagine say your home at wangsa maju, you pick up first customer go to kl sentral, then someone else there in kl sentral goes to putrajaya, then from putrajaya someone else ask to go sepang.

unlike normal taxi driver who can choose base on destination, uber (the master) dont allow uber driver (the slave) to choose which destination to fulfill, often driver will go back empty car paying double the trip/toll done. in above example, empty car bark from sepang to wangsa maju.
*
the only way to overcome this is to keep driving until u pick up a passenger back to your base destination or nearest to it.

to use your example, you pick up first customer go to kl sentral, then someone else there in kl sentral goes to putrajaya, then from putrajaya someone else ask to go sepang. It is hard to get a rider from sepang you can go to Cyberjaya and camp at Lim Kok Wing / MMU area. You may get a rider that decides to go to KL city. From KL city, it'll be nearer for you to go back to your base destination.
juicyliana
post May 25 2016, 09:49 AM

when u think juicy, think liana
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From: Lowyat.net
QUOTE(2feidei @ May 24 2016, 10:36 PM)
Coz no drivers around.....and, you cancel too often, Uber will suspend you  biggrin.gif

One time I at subang airport, received ping from Kota Damansara  bangwall.gif

Call rider, see if he can wait, he said can't, ask him cancel. Then, received his request again, then again....until he pissed off  biggrin.gif
*
how long is the suspension?

My uber rider account got suspended yesterday. I wanted to go to KLIA2 at 5:40am. the car that uber matched is 15 minutes away. I was in a rush and i cancelled the trip. from the screen i saw a car nearby but it just wouldn't reach that driver. the ping kept going back to the same driver. after 5 cancellations, my account for suspended.

I than changed to grab and i got 1 nearby and able to pick me up within 5 minutes.

This post has been edited by juicyliana: May 25 2016, 09:50 AM
XxJiaQianxX
post May 25 2016, 12:57 PM

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QUOTE(juicyliana @ May 25 2016, 09:49 AM)
how long is the suspension?

My uber rider account got suspended yesterday. I wanted to go to KLIA2 at 5:40am. the car that uber matched is 15 minutes away. I was in a rush and i cancelled the trip. from the screen i saw a car nearby but it just wouldn't reach that driver. the ping kept going back to the same driver. after 5 cancellations, my account for suspended.

I than changed to grab and i got 1 nearby and able to pick me up within 5 minutes.
*
even rider also will kena suspended? if cancel too many times.
juicyliana
post May 25 2016, 01:49 PM

when u think juicy, think liana
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From: Lowyat.net
QUOTE(XxJiaQianxX @ May 25 2016, 12:57 PM)
even rider also will kena suspended?  if cancel too many times.
*
yes, rider will get suspended. i complained to the customer center and they asked to request early next time.

unfortunately, uber cannot do advance booking which sucks.... only can request on demand.
SUS2feidei
post May 25 2016, 03:44 PM

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QUOTE(juicyliana @ May 25 2016, 09:49 AM)
how long is the suspension?

My uber rider account got suspended yesterday. I wanted to go to KLIA2 at 5:40am. the car that uber matched is 15 minutes away. I was in a rush and i cancelled the trip. from the screen i saw a car nearby but it just wouldn't reach that driver. the ping kept going back to the same driver. after 5 cancellations, my account for suspended.

I than changed to grab and i got 1 nearby and able to pick me up within 5 minutes.
*
i dunnolol biggrin.gif .....you can write in to tell them the issue, there is car nearby (maybe the driver forget to offline, but, after dunno how many minutes, Uber apps will auto offline for driver, or if driver not accept, or another possibilities is the driver is still with rider) but, assigned to 15 min away car....

Anyway, consider lesson learned lor, next time give some leeway lor when request for uber, don't request last minutes. After all, possibilities of the demand (rider) is more than supply (driver), u request taxi also sometimes cannot get, ini lagi, cheaper than taxi punya fare laugh.gif got to give and take lor....

Conclusion, next time, read the term and condition of uber biggrin.gif
jacky91
post May 25 2016, 03:57 PM

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QUOTE(2feidei @ May 25 2016, 03:44 PM)
i dunnolol  biggrin.gif  .....you can write in to tell them the issue, there is car nearby (maybe the driver forget to offline, but, after dunno how many minutes, Uber apps will auto offline for driver, or if driver not accept, or another possibilities is the driver is still with rider) but, assigned to 15 min away car....

Anyway, consider lesson learned lor, next time give some leeway lor when request for uber, don't request last minutes. After all, possibilities of the demand (rider) is more than supply (driver), u request taxi also sometimes cannot get, ini lagi, cheaper than taxi punya fare  laugh.gif got to give and take lor....

Conclusion, next time, read the term and condition of uber  biggrin.gif
*
you can pre-book uber driver on ur own ma smile.gif
SUS2feidei
post May 25 2016, 04:08 PM

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QUOTE(jacky91 @ May 25 2016, 03:57 PM)
you can pre-book uber driver on ur own ma smile.gif
*
this one undertable nie....pay direct to driver, so, driver give 10% discount, rider got 10% discount (assume uber commission still 20%). Both side win win biggrin.gif
jacky91
post May 25 2016, 04:25 PM

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QUOTE(2feidei @ May 25 2016, 04:08 PM)
this one undertable nie....pay direct to driver, so, driver give 10% discount, rider got 10% discount (assume uber commission still 20%). Both side win win  biggrin.gif
*
betul la tu tongue.gif i hired an Uber XL to airport few weeks ago...RM 95 aja

hehe

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