Anyone can share the Uber hotline/emergency tel no here?
This post has been edited by NoGuGuJiaO: May 21 2016, 08:52 PM
Uber Partner Resource Centre & FAQ, Partners welcomed to share!
Uber Partner Resource Centre & FAQ, Partners welcomed to share!
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May 21 2016, 08:50 PM
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Junior Member
113 posts Joined: Sep 2006 |
Anyone can share the Uber hotline/emergency tel no here?
This post has been edited by NoGuGuJiaO: May 21 2016, 08:52 PM |
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May 21 2016, 10:47 PM
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Junior Member
14 posts Joined: May 2016 |
QUOTE(XxJiaQianxX @ May 21 2016, 08:28 PM) really ??? but im still on trip. that time i think the screen pop out 3 or 4 times. but i din press accept. After you complete your trip, go to earnings, go to the trip detail of that trip your rider asked to wait, scroll down and press the help, select an issue, go to fare review, go to my flat rate trip included extra stops, then type on the extra stop locations and explain why you did not accept the screen pop out of 3 or 4 times. Then also type in your total waiting time on the rider, then submit. After, you will receive sums n email that they uber have received your submission. |
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May 22 2016, 09:00 AM
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Junior Member
116 posts Joined: Dec 2009 From: Petaling Jaya |
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May 22 2016, 09:04 AM
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Junior Member
116 posts Joined: Dec 2009 From: Petaling Jaya |
QUOTE(clyk2323 @ May 21 2016, 10:47 PM) After you complete your trip, go to earnings, go to the trip detail of that trip your rider asked to wait, scroll down and press the help, select an issue, go to fare review, go to my flat rate trip included extra stops, then type on the extra stop locations and explain why you did not accept the screen pop out of 3 or 4 times. Then also type in your total waiting time on the rider, then submit. After, you will receive sums n email that they uber have received your submission. I am only 70% sure but I remember asking Uber before, and they told me that jobs in queue that you don't accept won't affect your a acceptance rate. Logically, it shouldn't. They shouldn't force a job to us if we wanted to offline after the current trip. Best to check again with Uber. |
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May 22 2016, 12:56 PM
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3,158 posts Joined: Oct 2013 |
QUOTE(ieian81 @ May 22 2016, 09:04 AM) I am only 70% sure but I remember asking Uber before, and they told me that jobs in queue that you don't accept won't affect your a acceptance rate. I checked, it will.....again, their standard operating reply.... "the frequency will be negligable, won't affect much your rating, thus your incentive" Logically, it shouldn't. They shouldn't force a job to us if we wanted to offline after the current trip. Best to check again with Uber. I have one trick for you to avoid it, just input the rider final destination, instead of the stop over destination. Then, the request only come in when you approaching final destination |
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May 22 2016, 04:28 PM
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116 posts Joined: Dec 2009 From: Petaling Jaya |
QUOTE(2feidei @ May 22 2016, 12:56 PM) I checked, it will.....again, their standard operating reply.... "the frequency will be negligable, won't affect much your rating, thus your incentive" Yup, entering final destination is the best solution.I have one trick for you to avoid it, just input the rider final destination, instead of the stop over destination. Then, the request only come in when you approaching final destination |
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May 22 2016, 10:42 PM
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134 posts Joined: May 2008 |
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May 22 2016, 11:39 PM
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113 posts Joined: Sep 2006 |
QUOTE(ieian81 @ May 22 2016, 09:00 AM) I forgotten to capture the emergency tel no during the briefing session. If my car broke down half way to fetch rider to destination, of course need to call uber tel for report. If you have, please share. thanks. |
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May 23 2016, 06:47 AM
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1,780 posts Joined: Apr 2009 |
QUOTE(NoGuGuJiaO @ May 22 2016, 11:39 PM) I forgotten to capture the emergency tel no during the briefing session. If my car broke down half way to fetch rider to destination, of course need to call uber tel for report. If you have, please share. thanks. you can cancel the trip and select the reason in the app itself |
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May 23 2016, 08:46 AM
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Junior Member
116 posts Joined: Dec 2009 From: Petaling Jaya |
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May 23 2016, 10:42 AM
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494 posts Joined: Aug 2008 From: e.r.t.h. |
QUOTE(2feidei @ May 19 2016, 09:37 PM) Anyone noticed the new update on surge? Seems either last 2 days whenever I online no surge or can't see any surge at all......click the icon surge, got 1.2x-3.x, but, can't see location. latest update on surge is simple.Not to chase for surge, just sometime, wanna try luck, see if got surge in my area or not its based on the area (small radius) hence, its better for the driver as well. unlike last time. e.g: the whole area of Puchong is on surge. but then its actually in bandar puchong not sunway. so yeah, now is better but yet, u hardly see any surge ;P QUOTE(XxJiaQianxX @ May 21 2016, 08:28 PM) really ??? but im still on trip. that time i think the screen pop out 3 or 4 times. but i din press accept. if ure on trip. and u didnt accept the "trip on trip" requestit wont affect your acceptance rate. |
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May 23 2016, 10:44 AM
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494 posts Joined: Aug 2008 From: e.r.t.h. |
who manage to haul up last weekend's special incentives?
saturday sunday 4-8pm RM22/hour i know i did. darn, short of 70rm for T1. too lazy to chase de. hahaha oh btw, just an update.. whoever plans to lepak at klia for trip. make sure you guys on ur GC as well. i got 2 trips (from KLIA to KL) from GC easily yesterday. uber is so selow This post has been edited by iOnine: May 23 2016, 10:45 AM |
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May 23 2016, 10:48 AM
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1,780 posts Joined: Apr 2009 |
QUOTE(iOnine @ May 23 2016, 10:44 AM) who manage to haul up last weekend's special incentives? didn't do Uber at all :/saturday sunday 4-8pm RM22/hour i know i did. darn, short of 70rm for T1. too lazy to chase de. hahaha oh btw, just an update.. whoever plans to lepak at klia for trip. make sure you guys on ur GC as well. i got 2 trips (from KLIA to KL) from GC easily yesterday. uber is so selow was dealing with my other part-time |
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May 23 2016, 10:50 AM
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494 posts Joined: Aug 2008 From: e.r.t.h. |
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May 23 2016, 10:54 AM
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1,780 posts Joined: Apr 2009 |
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May 23 2016, 10:57 AM
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Junior Member
494 posts Joined: Aug 2008 From: e.r.t.h. |
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May 23 2016, 11:00 AM
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1,780 posts Joined: Apr 2009 |
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May 23 2016, 11:33 AM
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3,158 posts Joined: Oct 2013 |
QUOTE(iOnine @ May 23 2016, 10:42 AM) latest update on surge is simple. No wonder now hardly see any surge, coz I usually based on non surge area its based on the area (small radius) hence, its better for the driver as well. unlike last time. e.g: the whole area of Puchong is on surge. but then its actually in bandar puchong not sunway. so yeah, now is better but yet, u hardly see any surge ;P QUOTE Huh, this is not what the partner help email told me wor....say will affect acceptance rate, which then, I rage, then, their answer is "oh, it is negligable"...maybe they changed their system already... Anyone notice that the partner apps nowadays dammed laggy......always dammed slow in update, or update wrongly one? Really cannot be rely on, need to log into always partner dashboard to confirm |
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May 23 2016, 11:43 AM
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494 posts Joined: Aug 2008 From: e.r.t.h. |
QUOTE(2feidei @ May 23 2016, 11:33 AM) No wonder now hardly see any surge, coz I usually based on non surge area its not counted la. Huh, this is not what the partner help email told me wor....say will affect acceptance rate, which then, I rage, then, their answer is "oh, it is negligable"...maybe they changed their system already... Anyone notice that the partner apps nowadays dammed laggy......always dammed slow in update, or update wrongly one? Really cannot be rely on, need to log into always partner dashboard to confirm hahaha. chill only. u can just dispute them saying that the rider just fetching his friend and thats not the final destination. ape la. pandai coverline abit le. This post has been edited by iOnine: May 23 2016, 11:43 AM |
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May 23 2016, 11:49 AM
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116 posts Joined: Dec 2009 From: Petaling Jaya |
QUOTE(iOnine @ May 23 2016, 11:43 AM) its not counted la. That's what I understand, queued request if not accepted won't affect acceptance rate cause it's totally beyond our control.hahaha. chill only. u can just dispute them saying that the rider just fetching his friend and thats not the final destination. ape la. pandai coverline abit le. |
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