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Hardware asus z170-k MOBO, Unable to boot with dual-channel RAM

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TSyewyifan
post Jan 20 2016, 01:31 AM, updated 10y ago

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Hi,

I recently just bought a asus z170-k S1151 MOBO.

And it work perfectly with single kingston 8Gb DDR4 2133Mhz RAM.

But after i bought another kingston 8GB DDR4 2133Mhz RAM and tried to install, it suddenly unable to boot up and keep restarting.

Cannot enter BIOS if the second RAM is not been removed.

Anyone able to help?

This post has been edited by yewyifan: Jan 21 2016, 12:16 PM
WebWalker
post Jan 20 2016, 01:39 AM

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Both Kingston RAM are identical (same model)?

You have 4 RAM slots, you can swap around the RAM stick to find the best combination to make them works.

This post has been edited by WebWalker: Jan 20 2016, 01:41 AM
TSyewyifan
post Jan 20 2016, 01:41 AM

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QUOTE(WebWalker @ Jan 20 2016, 01:39 AM)
Both Kingston RAM are identical (same model)?
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Yes, both same model (KVR21N15D8/8), same speed (PC2133), both DDR4 8GB.

I thought it need to follow like DIMM_A1 and DIMM_B1 one set?

This post has been edited by yewyifan: Jan 20 2016, 01:43 AM
TSyewyifan
post Jan 20 2016, 01:51 AM

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QUOTE(WebWalker @ Jan 20 2016, 01:39 AM)
Both Kingston RAM are identical (same model)?

You have 4 RAM slots, you can swap around the RAM stick to find the best combination to make them works.
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Hi Webwalker,

thanks for the hint.

It works after I shifted the RAM to DIMM_A1(black color) and DIMM_A2 (blue color) which initially I was thinking that needed to install according to the color due to the manual of motherboard.

Big thanks for your immediate reply.

It working fine now.
BeastX
post Jan 20 2016, 07:45 AM

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QUOTE(yewyifan @ Jan 20 2016, 01:51 AM)
Hi Webwalker,

thanks for the hint.

It works after I shifted the RAM to DIMM_A1(black color) and DIMM_A2 (blue color) which initially I was thinking that needed to install according to the color due to the manual of motherboard.

Big thanks for your immediate reply.

It working fine now.
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I could be wrong... I believe you're running single channel now... your 2nd channel may have failed.... maybe a bios update will help...
Skylinestar
post Jan 20 2016, 07:53 AM

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are you sure both rams are working fine as tested individually?

what is written in your manual?

the quick guide shows a2 & b2 slots.

info from newegg:
QUOTE
The board was delivered with bios revision 410 and when I first put everything together there was no video output. After trying many things I discovered that the board would work with memory in dimm slots a1 and a2 but not with memory in b1 or b2. Upgrading the bios to version 601 fixed the problem and all four dimm slots now work.



This post has been edited by Skylinestar: Jan 20 2016, 08:01 AM
TSyewyifan
post Jan 20 2016, 09:41 PM

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QUOTE(BeastX @ Jan 20 2016, 07:45 AM)
I could be wrong... I believe you're running single channel now... your 2nd channel may have failed.... maybe a bios update will help...
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Hi,

Yes, I am checking how to run in dual channel currently.
TSyewyifan
post Jan 20 2016, 09:43 PM

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QUOTE(Skylinestar @ Jan 20 2016, 07:53 AM)
are you sure both rams are working fine as tested individually?

what is written in your manual?

the quick guide shows a2 & b2 slots.

info from newegg:
*
Hi Skylinestar,

Both RAMs work fine as tested individually.

And yes, the manual is recommended to put on slot DIMM_A2 and DIMM_B2.

I will try to update my bios and try again.

Thanks for the advice.

Will keep this update.
TSyewyifan
post Jan 20 2016, 10:49 PM

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Latest update, after updated the BIOS from version 0320 to version 0601, it is still only work if single RAM is installed.

No video, no usb power if 2 RAM is installed into either A1 and A2 slot or B1 and B2 slot.

Any more advice?
Skylinestar
post Jan 20 2016, 11:35 PM

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QUOTE(yewyifan @ Jan 20 2016, 09:41 PM)
Hi,

Yes, I am checking how to run in dual channel currently.
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you can check with the software CPU-Z
Skylinestar
post Jan 20 2016, 11:36 PM

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QUOTE(yewyifan @ Jan 20 2016, 10:49 PM)
Latest update, after updated the BIOS from version 0320 to version 0601, it is still only work if single RAM is installed.

No video, no usb power if 2 RAM is installed into either A1 and A2 slot or B1 and B2 slot.

Any more advice?
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have u tried a2 & b2 slots?
TSyewyifan
post Jan 20 2016, 11:42 PM

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QUOTE(Skylinestar @ Jan 20 2016, 11:36 PM)
have u tried a2 & b2 slots?
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Yes, but both A2 + B2 or A1+ B1 cannot boot.

No video output, no response on keyboard.

TSyewyifan
post Jan 20 2016, 11:56 PM

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QUOTE(Skylinestar @ Jan 20 2016, 11:35 PM)
you can check with the software CPU-Z
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After using CPU-Z, it show is running single channel.

Too bad currently still unable to run in dual channel.
TSyewyifan
post Jan 21 2016, 10:03 AM

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By the way, I cannot boot start if I put RAM only in B1/B2 slot.

Is this normal?
Skylinestar
post Jan 21 2016, 07:31 PM

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unable to run in dual channel is abnormal
TSyewyifan
post Jan 21 2016, 08:04 PM

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QUOTE(Skylinestar @ Jan 21 2016, 07:31 PM)
unable to run in dual channel is abnormal
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finding way to sort this out.
TSyewyifan
post Jan 21 2016, 08:22 PM

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Tried to clear CMOS but still cannot start.

I start to wonder is the Ram able to dual-channel...
TSyewyifan
post Jan 21 2016, 09:07 PM

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Ok, gave up. Run on single channel first.

Dual-channel memory failed.
Skylinestar
post Jan 21 2016, 09:59 PM

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maybe u should try posting this question to ASUSmy
https://forum.lowyat.net/topic/1813844
TSyewyifan
post Jan 21 2016, 10:45 PM

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QUOTE(Skylinestar @ Jan 21 2016, 09:59 PM)
maybe u should try posting this question to ASUSmy
https://forum.lowyat.net/topic/1813844
*
Will do, thanks for all the helps and advises. It did helped.

QUOTE(BeastX @ Jan 20 2016, 07:45 AM)
I could be wrong... I believe you're running single channel now... your 2nd channel may have failed.... maybe a bios update will help...
*
Thanks BeastX!

 

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