Not happy with UOB at all.

They told me it's okay for merchant to charge us surcharges and even if the price differs from original tax invoices and CC slip, it's still okay.

I was told by merchant terminal owner, it's not okay. In fact, it's illegal and not in line with BNM's policies. I even have Visa/Master/Amex's and BNM's email reply which states it's illegal to do so.

I am so gonna complaint this UOB staff to BNM, Visa/Master international and see how they react

Fyi - This happened once to my MBB card and MBB reversed the surcharge after 14 days. Doraemon Facepalm.

This close to cancelling my UOB if they don't sort it this by next statement date.

I went to Giant USJ 1 to apply VOX card, the agent print out my EPF statement and i just need to sign the application form.

But for my gf, she is new customer, I asked her to take the Lady card, but i see the agent tick Lady Plat and One Plat on the form, i asked why, he said need take both cards (Master + Visa), I ask why plat, he said plat better cos cash back cap higher ma, i wonder whether my gf salary qualify for plat.
And the agent mentioned to get the luggage, need to sub the lady card, so she sub to me. So total 3 cards (2 main+1 sub) just for my gf.  

Since he mentioned free 2 years annual fee and 3rd year call to waive, then it still worth the try.

Rather than ticking the less useful PRIV or Preferred Plat.
I think UOB One Plat requirement is just 36k or 48k, cannot recall.

I hope you have the black and white mentioning about the free AF waiver...

Called to cancel my prvi and one card yesterday, today uob online already removed my cards details.
Quite efficient

Called to cancel on 31/1 coz of the annual fee
asking waiver but the cs said can't so straightly request for cancelling
then heard the cs said oh u don't hv any outstanding balance, auto-debit blalah blalah, now i hv blocked ur card
then asking me whether i hv other thing to ask?
at that time i was like  , then just asking them to send me the cancellation letter
and the lady reply that the card cancellation dept. will call me back within 5 days to confirm from me
after that login to my online acct, the one card already gone......
i thought this case already closed,
but 2 days ago, the retention team called me asking if they waive 3 years AF for me, will i willing to keep the card?
why not? 

so far quite satisfaction of their cs, called couples of time
still remember that last time called for dispute of double charges, the cs directly proceed it & no need to fax any forms
another one for adding vox card, still no need to send in any documents, coz is an existing card holder
now struggling whether to add the lady card or not?

P/S: did anyone try to pay etiqa car insurance & myeg with vox card? is that entitle for 5% CB?