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Credit Cards UOB Credit Cards v5

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hebe87
post Jan 29 2016, 07:53 PM

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its 28th of the month.
did any vox card holder already receive the 5% online transaction rebate?
hebe87
post Jan 30 2016, 04:59 PM

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QUOTE(fruitie @ Jan 29 2016, 09:26 PM)
Also nothing for me yet when I checked in the afternoon.

The latest we got before was around 7th of the following month...
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pray hard while waiting cash rebate for my tnb transaction of rm1k via uobpayonline arrives
hebe87
post Jan 30 2016, 10:32 PM

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QUOTE(kawteem @ Jan 30 2016, 05:29 PM)
RM1k using Vox? Don't you have other cards, Wise maybe?
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already max out wise and pbb vs x4 cards
i have 6k of tnb each month tongue.gif
hebe87
post Feb 2 2016, 08:46 PM

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QUOTE(fruitie @ Feb 2 2016, 06:55 PM)
At least like TNB, I'm super grateful. laugh.gif
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got it for tnb via uob payonline as welll
thanks for sharing this great card
hebe87
post Feb 18 2016, 09:14 AM

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QUOTE(alchmiya @ Feb 18 2016, 08:30 AM)
I've been trying to pay DBKL assessment bill with my Vox card on uobpayonline. However, I receive a "unable to process" email. Any of u tried paying the assessment bill using this mode? Any success?
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If the message is unable to process, high chance that it is due to authentication error (wrong TAC or OTP / wrong account number / wrong credit card number entered). suggest to check with card issuer and to check the payee account number

If the info is correct but insufficient credit balance the message will be "not approved"
hebe87
post Mar 7 2016, 08:19 PM

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QUOTE(fruitie @ Mar 7 2016, 07:47 PM)
I was so busy in the office today and never had the chance to write a complaint. I will probably do it tonight or tomorrow.

Just now UOB called me and I thought the lady called to follow up on my complaint regarding slow VOX cash back. Who knows, she wanted to offer me a PRVI card and said all AF will be waived.

I said no thanks and I don't want this card. shakehead.gif
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the cashback is really slow for this time..
been waiting since 1st march

maybe they will say it is slow coz only 29 days in february.. lol

This post has been edited by hebe87: Mar 7 2016, 08:20 PM
hebe87
post Mar 7 2016, 08:30 PM

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sure... will call in tmrw smile.gif
hebe87
post Mar 8 2016, 05:56 PM

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just called cs. then they claim utilities is not eligible for cashback 5%

then i ask then how come even 0.3% of rebate for retail purchases is not there?

then they silent.. and say will follow up back with me in 4 working days
hebe87
post Mar 8 2016, 11:23 PM

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QUOTE(fruitie @ Mar 8 2016, 06:28 PM)
It's a good card la actually, for my usage better than CIMB CR but the cash back date really sucks.
I thought you got your cash back for TNB? What's the problem? smile.gif
I really don't want them to notice this part...
By the way, the CS Manager just called me and had a lengthy conversation with me. They have officially received the complaint from BNM today and he has spoken to the Product Manager regarding this.

I told him I cannot accept a big bank like UOB has this kind of unreliable system and he said it is due to the ad-hoc promos they had earlier which I suspected is the 20% cash back thingy. Long story short, cash back for January will be credited by tomorrow and if I still can't see it posted on Thursday, I will straight call to this guy. I have his name already.

It is their system problem and asked us to be patient and I said, be patient for another few more years? I told him though I'm new to this card, only hold it since last August but I know this card is already in the market for few years. Are you telling me this problem wasn't happening previously? Only started after I hold it? Am I that unlucky? Oh well, or probably they haven't met a nasty customer like me before. laugh.gif

So guys, just wait till tomorrow.
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ya good.. just wait tmr and see... i'm sorry if i make them notice regarding this part..
apparently my intention was to complain regarding the january cash back not credited yet. then the CS brought it up that tnb not eligible for cashback..

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