^Interesting. Wondering whether that is a bug not known to them or actually intended to be that way.

very sporting sporting of them. other cards will have exclusion clause.

No harm to try and speak nicely to the CS.

Now now what are you doing with a Lady's card?

i assume it is your missus and not yours?

you might want to read this thread:
https://forum.lowyat.net/index.php?showtopi...59243&hl=estate

Let's have a healthy discussion here as it is not always to hear something from the CC sales side.

I believe sales staffs are aware that there is always possibility when they provide extra gift from their own pocket to bump up sales. Personally, I have even been told by sales staff that I can cut the card if I don't want to use it.

Perhaps, instead of offering gifts, you guys feedback to the product department on offering attractive cards, and marketing department on ways to attract customers.

never try never know...who knows suddenly UOB comes out with UOB wiser titanium amex card

expectation vs reality if you guys notice, there is very few new CC introduction this 1-2 years...so yeah, no cut in benefits consider good when times are difficult.

just cancel the card then if you do not intend to pay and use the card anymore. have you make any swipes since the AF was charged?

and when you complain frequent enough, you will get their direct line

Yes, is considered as a swipe. Don't worry about asking questions.