QUOTE(old newspaper @ Jan 18 2016, 04:14 PM)
caution on buying stuff from gemfive...here's the quick one on what happened..
My cousin placed an order ( some computer stuff ) in nov 2015. Item was out of stock. Cs email her asking her banking detail for refund purpose. She replied back the same day and received an confirmation email from gemfive. Unfortunately until now gemfive keep delaying the refund for no stated reason.
She called up kpdnkk to inquire about filling her case with e-Tribunal. The officer himself told her no surprise cos there is a already a handful of case filed against gemfive.
After she filed in her case and warn me about her experience....i have completely stop patronizing gemfive already. I had spend over RM5-6k previously and put it a stop now...
Note : btw gemfive had already revised their terms on refunds ( longer period of refund now d

). pls read it before commit any purchase from gemfive.
From my experience mostly from lazada & gemfive; products quality are same. Mostly because main sellers also same company.
The good thing about lazada, more friendly after sales & easier to trace order. Gemfive use local courier which some unknown company.
However, overall Gemfive give more discounts than lazada.
Can refer
http://www.gemfive.com/my/store-promotion-code/lately lazada a bit kedekut for discount voucher.
I also got some problem before with online shopping b4 especially fake products & refund process. But rare case. It not stop me to buy anything online. However, be extra careful & read customer review (if review for that product not available, read review for other product from same seller).
This post has been edited by khusyairi: Jan 18 2016, 04:36 PM