Those using Paypal Malaysia, has anyone already confirmed your ID with Paypal? I think Paypal now implement worldwide forcing users to confirm their ID once they pay/receive certain amount Malaysia only rm3k they will ask you to confirm ID.

You need to go paypal then enter ur name & address, then you choose either ID, Bank Statement/Utility Bill/Credit Card statement to attach. But my question is is there any requirements on these documents? can you safe a online softcopy then attach, can you blur out certain things that should remain private, if hardcopy photo can you cover up some info?

All they say is need to confirm your identity with name & residential address. But since it's probably manually processed anyone has had any problem with it?

All i know is once the deadline is passed they will lock your account and close it, so any funds still inside will belong to Paypals until you can prove your address.

They never mention when you 1st open account, just suddenly send you a notice (email & paypal page) once you pass the limit then give you 1 month time, those that already moved to overseas or other address would have difficulty proving their identity. For the address part they don't say whether have to match your existing paypal address or as long as the proof address matches the one you entered on the page is ok.

So this is how Paypal eat your money.

Need to do that?

I thought the credit card is good enough.

been using cherry card, but i long time no open my paypal email and paypal page notification only when you direct log onto the page, i though it's scam mail so i went paypal directly.

for some countries it's when you receive over xxx amount you need to confirm, but Paypal Malaysia it writes send/receive rm3k need to, i don't know is total or separate whether yearly or total, but that is what i get la.

i'm sure many whom buy/sell more than me should have been notified, so want to check anyone already done that, coz i search online got other country users even submitted their documents still get locked with their money.

they want to verify who you are. also so that the gov can track you and make sure u declare income tax if u do biz onlline

I see. Thanks for the info.

I haven't been asked to verify. But then again the amount I send is always less than RM3K.

have you done it? i want to check with people who already done it, if not i have to take out all my funds just to be safe.

government enforced laws. different country has different restrictions and limitations.

personal account limit is 3k, business i think is limit 5k. once verified, all settled.

basically you are exposed to tax office now.

sound like your paypal account got frozen due to suspicious activities ?

last time long long time ago happen once to me, i submit all my photo ID and phone bill, they unfrozen my account and my account back to normal

it's accumulated, not 1 time send/receive, whether they separate send/receive and whether it's by monthly/annual/total i don't know, they have this system that they never tell people until you've reached their limit.

I did it recently. They took about 24h to reactivate my account.

I don't know how stringent their verification is though. Seems like you can just send them forged docs

not frozen yet, when reach certain limit they will do this, so i want to send maybank2u slip, but can i censor out some parts?

Just send a copy of your driver's license?

not sure how much local gomen know about paypal, but how does the tax work? if sales is online overseas in an overseas online market, local paypal only use to pay/receive how they count?

i prefer something like bank statement, coz it has mainly name & address which is what paypal wants, they don't ask me IC number or passport, so i don't want to give more than what they need.

frozen means, you can't make any transaction for now, you can't send out money, you can't withdraw money until u settle the ID verification process, then only they unblock everything for you. that is what i mean account get frozen.

not sure if u can sensor information or not.

This post has been edited by joey2: Jan 14 2016, 02:49 PM

i know what frozen means, now i'm only asked to confirm if until dateline it will be locked/frozen.

i already have my original account frozen, since it's overseas paypal i couldn't provide any proof of ID, maybe i should have forged a document last time... last time they freeze immediately once you reach the amount, they give you a notification before you nearly reach the amount but only when you are very near the limit. then paypal eated all funds.

are you personal or business account?

if personal dont worry about it

You are right. I had about 2K USD frozen in my old SG account(I opened it when they still didnt accept MY registration), they want me to upload my SG identity proof if I want to withdraw the money, damn.

yes, u told me before about your europe paypal account got frozen. many ppl around the world got frozen paypal account too, paypal songlap all the frozen account money u can google for paypal horror stories online.

now im not sure, cuz they constantly change their policy and rules, they can freeze anyone account as they wish, the best rules is dont keep too much money on your account should be safe, you will never know when they will block your account at any time, cuz their policies always change and they can say anything they want, you got no power to argue or fight.

This is a one time thing or happens every time you exceeded certain amount?

yes i did.

I've done it. Sent in Unifi bill (digital screenshot) and driving license (phone camera photo)

got my account verified years ago and have been using it every month for transaction

so far all transactions are genuine and no problem happened

my fund got hold for 21 day...anyway to bypass this?

hmmm, cukur I never keep more than usd200 inside my paypal...

dunno, biz require documents like company name etc right? i use the one that is required to receive funds from selling. i know the most basic one you can only send money cannot receive.

yeah i had to verify sometime in sept last year i think.. it took about 2-3 days (actually slightly over 30hours from the time i sent in)

took pic of my driving license, and the header of my digi bill, basically to prove that my ic number is real and that my address is real.

This post has been edited by james2306: Jan 14 2016, 03:43 PM

if you can show a sg identity they will restore your account (dunno got time limit or not), i don't know how they verify forged documents though. 2k USD is alot, mine around rm1k, the funny part is when i knew the limit i wanted to stop my sales and take the funds out, then got 1 buyer bought and paid, instant lock out... lucky i can still refund the buyer so i don't lose further.

u need 2 docs? the option is drop down select 1 and upload, or they ask for 2?

i think if you sell on ebay there's a bug that will only release the fund after 21 days, even though it says only 1st time selling. no choice, either choose another market or wait for it.

what doc(s) u sent them? did you blur out certain parts?

from what i know it's 1 time, until the next time they come up with other reasons that is (suspicious activity(s)).

Yea the website they sent asked for 2 documents. But I did it over a year ago, not sure if anything has changed.

Passport and phone bill. No.

I have this problem as well when I made a recent Paypal transaction more than RM 3k. Well, it's quite easy to exceed nowadays since our RM exchange rate worth is close to daun pisang value already.

Anyway, have not done anything yet. But I do have a problem sending my identity to them because the address on my driving and IC is different than the billing address of my credit card.

Do you able to withdraw the fund from your overseas paypal? I just encountered the issue but I couldnt provide proof of my residential address, Paypal didnt inform the potential issue when I created Paypal invoice for my customer. I emailed Paypal but no reply

Reviving this thread, PayPal just changed interface, new interface no more option for normal IC. Passport, driver license, and military IC (WTF soldier with PayPal??). So anyone managed to verify with normal IC nowadays 2018?