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 Sony Xperia Z5 Premium/Z5/Z5C -- Discussion V2, World's first 4K display smartphone

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unicode
post Feb 1 2016, 09:13 AM

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For some reason, I did a format of my phone via the Sony Companion and now the phone can't rotate no matter what.

Tested with Diagnostics test but it is failed for gyro as well.


unicode
post Feb 1 2016, 09:19 AM

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QUOTE(raymondtong94 @ Feb 1 2016, 09:18 AM)
tried restart? for some unknown reasons the gyro sensor works but in software failed to detect.

frey88 what player are you using?
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I have restarted countless of time but it is still unable to works.
unicode
post Feb 1 2016, 09:29 AM

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QUOTE(raymondtong94 @ Feb 1 2016, 09:26 AM)
in that case, try download the FTF and flash again. might be something that corrupted the gyro software.
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Had never flash anything before, could you give me the link to get the FTF and steps to do it?

Would have to do it now, as everything in the camera will not gyro when I rotate....so picture is upside down @.@
unicode
post Feb 1 2016, 10:53 AM

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QUOTE(raymondtong94 @ Feb 1 2016, 10:37 AM)
first, download flashtool from flashtool.net and install it.
after done installing, open up xperiafirm and download the firmware files and bundle it to become a FTF file.
once the bundling process is done, click flash > flash via flash mode. you will prompted to select the files required for flashing. promptly select the one that matches your model number.
later on, you will be prompted a screen to turn off your phone and press and hold a button. in this case, after you turned off your phone, press and hold Vol down and plug in the USB cable.
wait for the process to done.
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Thanks Raymond for the explanation, will have to start doing this in a short while as entering the codes provided by Sony Support to run the service test on the gyroscope works. So it definitely has something to do with the software part.

Does this process will void my existing warranty?
unicode
post Feb 1 2016, 04:20 PM

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QUOTE(raymondtong94 @ Feb 1 2016, 11:17 AM)
No worries on warranty part. It won't void unless you unlock the bootloader, which is not a necessary part of the process.
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Just flashed it and the rotation is still not working :|
unicode
post Feb 2 2016, 10:58 AM

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QUOTE(raymondtong94 @ Feb 1 2016, 04:26 PM)
Try detect USB drive.
I guess your gyro sensor failed and you need to drop by at service center for a fix.
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No choice in that case, will be going to the KL Service center shortly to hopping they would fix it on the day itself.
unicode
post Mar 9 2016, 11:31 AM

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QUOTE(josh5671 @ Mar 9 2016, 10:33 AM)
the strange is~

after 2 hour, about 10 times restart, it stable itself. no more freezing.

But the fingerprint still same, most of time cant recognize my finger
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Tried to do a factory reset / repair through PCC as per suggested.

Mine Z5 dual updated to 6.0 and it seems more smoother and of course the battery life is greatly improved. Overnight and the battery only drop 4 percent. Impressive smile.gif
unicode
post May 3 2016, 05:12 PM

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Yesterday my Sony Xperia Z5 dual is having some weird issue and I have no idea what is the reason or caused.

Phone goes into blank screen with only backlight and eventually after a few hours, the phone has managed to turn back on but then intermittently it went into multiple colour lines and then back to the backlight blank screen.

This occurs several times for couple hours then back to normal now so far. Noticed when tried to charge this phone, it sometimes will have the charging sound but the phone itself isn't charging.

Plug this into the PC USB port wanting to tried repair it through PC Companion as per suggested however the PC kept connect and disconnect the phone every 1 - 2 seconds.

Any idea what seems to be the issues?
unicode
post Jun 10 2016, 11:22 AM

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QUOTE(demio121 @ Jun 10 2016, 06:49 AM)
anyone with Z5C updated?

u all update via OTA or PC?

My Z5C still no OTA.
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Z5 Dual updated via PC is always the fastest way.
unicode
post Feb 10 2017, 04:02 PM

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I just updated mine last night and everything seems to be okay except the volume for the ringtone is super low @.@

Missed out a lot of calls.
unicode
post Feb 13 2017, 01:10 PM

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QUOTE(ryosuke @ Feb 12 2017, 10:11 PM)
my battery looks ok but the ring volume really  ranting.gif  doh.gif
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This is also what worries me though....

 

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