Very stupid and EXTREMELY slow browsing access the Allianz Insurance online portal..

First time Reset Password because quite few months don't access to online portal to check the transactions detail.
After reset password, need "Activation Code"... (I though need to key-in "Product key"?)
After get the activation code, finally can check the personal information.


Then after 3 or 4 months, I access the Allianz online portal, AGAIN need "Activation Code". This activation code not like TAC send the code to the mobile number.
In fact, need request the activation code from Allianz there.. Is it everytime before I access this portal, then need "Activation Code" everytime from Allianz??

Feel extremely stupid for their system..

If I m not wrong, the bank like Citibank will retain the account max 1 year. Meaning that whenever you have log-in your account within 1 year, your account still can access without so called "Activation Code".

If wish to more secure or afraid been stole my password, they can implement the code will directly send to email. If we cannot access email (example forget email password), they can retrieve directly to the mobile number. There is always can easy to settle without compulsory contact to customer service. As what I see that, it seems like customer service quite FREE time to do this. Otherwise, it won't make customer service teams trouble to provide code to customers. Does it won't make yourself been complicated?

Based on my thinking, it seems like Allianz IT teams really poor to handle this online portal system. Imagine you are using internet banking everytime before we access the online portal which need activation code from customer service, how difficulty to access online portal purposely "just a check the transactions detail" only?